Yum! Center for Global Franchise Excellence

Manager

• Supports the development of consumer learning plans beginning at the innovation phase; able to distill business questions into actionable research recommendations.
• Manages vendor relationships and partners with external suppliers to deliver consumer insights and growth recommendations.
• Supports competitive and market intel work by leveraging syndicated data sources such as Circana, IRI, Nielsen, etc. as needed.
• Leverages syndicated data, DIY research platforms, and qualitative & quantitative methodologies to right-size learning plans according to business needs.
• Creates clear and compelling presentations that bring insights and innovation selling stories to life; presents to multi-functional partners, franchise organizations, and leadership teams.

Associate Manager, Consumer Insights

Brand Designer

• Concept and execute innovative, culturally relevant creative across digital, social, print, TV, in-store, and experiential channels.
• Develop and evolve brand identities, campaign platforms, and visual systems with cross-functional teams.
• Turn complex brand challenges into actionable, effective creative solutions and work plans.
• Lead or support major creative projects, guiding teams toward shared goals.
• Solve complex design problems where precedent may not exist, with strong creative judgment.
• Improve creative processes, tools, and systems to drive efficiency and quality.
• Present ideas clearly and confidently to internal and external stakeholders.
• Operate independently with minimal oversight; deliver high-quality work aligned to objectives.
• Mentor junior team members and contribute to a culture of growth and excellence.
• Collaborate with internal partners to ensure creative alignment across disciplines.
• Represent the creative team on strategic projects and with external partners.
• Communicate complex ideas effectively, influencing across levels and teams.
• Stay current with culture, design trends, and emerging creative tech.

Graphics Designer

• Provide design and conceptual solutions that result in cohesive messaging and branding aligned to the creative strategy
• Drive design for a creative category team, and contribute to the creative process of a project from concept to completion
• Build cross-functional relationships to grow a healthy and collaborative environment
• Uphold creative excellence on all projects big or small
• Effectively communicate and present creative ideas and design rationale
• Collaborate with the copywriting team to develop concepts and copy that align with the brand and maintain the right tone
• Partner with creative operations to ensure execution against creative briefs, creative review process, and deadlines
• Be a leading team member of best-in-class creatives
• Understand the unique creative approaches required to support category and pillar strategies
• Stay up-to-date with design trends, design tools and industry best practices
• Contribute to the still and motion creation process from creative strategy to post production
• Participate in photo shoots to gain insights from senior creative leaders and take on directing responsibilities as needed
• Reports to the category Art Director

Senior Graphic Designer

Recruitment

• Partner with leaders and HR Business Partners to understand hiring needs and craft effective recruiting strategies.
• Manage the full recruitment cycle—from sourcing and screening through offers and onboarding—for corporate roles across Yum!’s brands.
• Build diverse pipelines through creative sourcing, networking, and market research.
• Deliver an outstanding candidate experience, ensuring every interaction reflects Yum!’s values.
• Use data and metrics to track progress, share insights, and continuously improve how we hire.
• Lead and contribute to projects that elevate our talent acquisition practices, from employer branding to process innovation.
• Champion equity, inclusion, and belonging by embedding inclusive practices in every hiring process.

Senior Talent Acquisition Partner

People Operations

• Own and manage the end-to-end employee lifecycle, including onboarding, induction, contract management, and offboarding, ensuring a seamless and compliant experience.
• Maintain and optimize HRIS data integrity, ensuring accurate and accessible employee records for reporting and decision-making.
• Ensure full compliance with local labor regulations and internal policies, developing and enforcing employee handbooks and HR documentation.
• Drive operational efficiency by streamlining HR processes, implementing systems/tools, and leveraging data insights for continuous improvement.
• Serve as a trusted HR advisor, providing guidance on policies, benefits, and payroll to employees.
• Partner with business leaders to align HR initiatives with strategic goals, fostering an engaged and high-performing workforce.
• Lead talent development programs, coaching leaders, and supporting career growth across the Restaurant Support Centre (RSC).
• Manage employee relations cases, providing expert guidance on performance management, disciplinary actions, and workplace policies.
• Enhance employee engagement by embedding Taco Bell's culture and values, driving initiatives for inclusion and recognition.
• Support workforce planning and recruitment strategies, ensuring strong leadership pipelines across the business.

People & Culture Business Partner

• The Associate Manager, Global Learning & Development plays a key role in delivering and evolving Yum!’s global leadership development experiences for above-restaurant leaders.
• This role partners closely with brand and functional leaders to support the delivery of high-quality learning experiences and contribute to a seamless, impactful employee experience.
• Serve as a learning partner to Pizza Hut, helping connect leaders to the right development opportunities, supporting the execution of global programs, and contributing to the continued evolution of integrated and insight-driven learning across Yum!.
• Build broader end-to-end learning capability over time, including exposure to both delivery and select design-related work.

Associate Manager, Learning

Financial Planning and Analysis

• Provide analysis, insights, and actionable recommendations for 600+ Company-owned restaurants
• Lead and own Periodic and Quarterly Business Reporting, and restaurant-level reporting
• Identify, prioritize, and drive key sales and profit levers, translating insights into actions and influencing field decision-making
• Collaborate with Field Operations leaders to understand, summarize, and share market-level insights on periodic operating results
• Maintain outlier restaurant reporting and partner with field leaders to develop and monitor execution of improvement plans
• Lead finance partnership with the Restaurant Evolution team, owning ROI modeling, test analyses, and finance recommendations on go/no-go decisions
• Prepare ad hoc analyses to support evolving business priorities
• Demonstrate curiosity and critical thinking… ask thoughtful questions, dig into root causes, and appropriately challenge assumptions

Field Finance Manager

Designer

• Partner with Global Design Leadership to advance next-generation Pizza Hut asset formats.
• Contribute to the long-term global asset strategy, balancing brand expression, capital efficiency, and operational performance.
• Own the evolution of flexible, modular design standards that accommodate diverse market needs.
• Drive strategic evolution of footprint optimization, all channel assets, on and off-premise acceleration, and digital-first format opportunities.
• Manage pilots and structured test programs across international markets in partnership with franchisees and regional teams.
• Develop performance measurement frameworks to assess operational impact, guest experience, and ROI.
• Partner with Global Digital and IT teams to integrate emerging technologies into restaurant environments.
• Collaborate with Global Operations and regional teams to improve kitchen workflow, speed of service, and labor efficiency.
• Develop business cases and executive-ready materials to support innovation recommendations.

Senior Manager, Design Innovation

Customer Support

• Field phone and website complaints, comments and feedback regarding guest experiences
• Assist with customer recovery including mailing Chartickets and/or reimbursements
• Analyze customer comments /complaints and provide feedback to District Managers and field to improve overall experience
• Reach out to District Managers to contact Restaurant managers directly when needed
• Summarize guest experience in customer care services database to track complaints/comments
• Participate in cross-functional initiatives from planning through execution to ensure best in class customer satisfaction
• Collaborate with external vendor partners to optimize customer experience

Customer Care Coordinator – Temp

Full-stack Engineer

• Lead the architecture, design, and development of AWS serverless systems (Lambda, EventBridge, Step Functions, API Gateway).
• Own technical solutions end‑to‑end, from design trade‑offs and API contracts to production readiness.
• Mentor engineers in serverless architecture, engineering best practices, and modern cloud development.
• Partner with product managers to scope work, estimate delivery, and align technical solutions to business goals.
• Drive platform quality through code reviews, testing standards, CI/CD automation, and infrastructure as code.
• Collaborate across Taco Bell, Yum! Brands, and vendor teams to deliver integrated menu solutions.

Senior Software Engineer

• Conduct the weekly field reporting process by consolidating and analyzing information for KFC US leadership on a routine basis.
• Analysis of period financial performance for all equity restaurants and their impact on KFC’s overall performance. Specific attention paid to outlier restaurants and newly acquired restaurants.
• Support the KFC Planning team to forecast future results including risks and opportunities based on current trends.
• Identify equity best practices and facilitate sharing with other Area Coaches and RGMs.
• Support the measurement and payouts of the restaurant-level bonus program metrics for RGMs, AUMs, and Shift Supervisors.
• Visit restaurants in the field and provide live performance reporting and professional training on P&L management.
• Support Operations and People and Culture teams develop restaurant-level training materials.
• Support the delivery of AOP plans for key P&L accounts to each Area Coach and navigate budgets based on restaurant needs and investment affordability.
• Maintain and improve financial models used to plan and analyze labor and food costs.
• Maintain and improve planning models used to summarize and dashboard our equity profit actuals, plan, forecast.
• Multi-tasking for Ad-hoc requests to support cross-functional project teams and the FP&A team.

Equity Finance Analyst

Business Intelligence Developer

• Design, build, and maintain Power BI semantic models that support enterprise and brand-level analytics.
• Adapt and extend enterprise data models for optimized Power BI consumption in collaboration with data engineering architects.
• Establish modeling patterns that balance flexibility, performance, and governance.
• Own performance tuning of Power BI datasets, including:
• DAX optimization
• Model design tradeoffs
• Storage mode strategies
• Troubleshoot and resolve complex performance and scalability issues.
• Partner with BI governance and data governance teams to ensure:
• KPI definitions are documented, consistent, and auditable
• Semantic models align to approved business definitions
• Define and enforce modeling and calculation standards across Power BI solutions.
• Review and approve complex or enterprise-impacting Power BI models built by others.
• Act as a technical consultant to the Platform Product Owner, helping translate platform capabilities into effective modeling strategies.
• Partner with the BI Delivery Lead to ensure architectural designs are translated into scalable, high-quality execution.
• Support BI engineers and analysts by:
• Answering modeling and DAX questions
• Providing architectural guidance
• Establishing reusable templates and patterns
• Advise BI leadership on modeling tradeoffs, risks, and technical constraints.
• Lead the modeling work for high-impact BI initiatives.
• Collaborate with BI Delivery Leads to ensure scalable implementation of approved patterns.
• Focus primarily on project work, with platform administration handled by the Platform Product Owner.

Senior Business Intelligence Analyst

Digital Marketing

• Support and advance the global digital agenda in partnership with International and regional Digital leadership to shape the global digital agenda and drive digital objectives into all marketing execution.
• Lead ideation for digital experiences in collaboration with global marketing partners and regional Digital leaders; represent the voice of the digital consumer and business in broader brand discussions.
• Act as the central connector to the full Digital organization across regions, supporting briefings, frameworks, integration, and best practice sharing to enable strong local execution.
• Consolidate global view and coordinate reporting of digital performance across key priorities (e.g., BIG 5), identifying insights and opportunities to share with regions.
• Drive alignment and integration across cross-Digital planning and execution, ensuring consistency while allowing for local flexibility.
• Be a thought leader in the digital space, driving consumer-first, digitally led experiences and elevating global digital capability.
• Develop global digital frameworks, playbooks, and toolkits to support BU sell-in and market adoption of key programs.
• Ensure strong and consistent digital brand presence globally; guide how products and brand show up across digital touchpoints in alignment with pillar strategies and brand standards.
• Support adoption and execution of global digital brand standards, supporting BUs as they own end-to-end execution and ensuring alignment across digital touchpoints with brand values and strategic pillars.
• Prepare insights and recommendations to inform senior leadership decision-making, providing updates and recommendations grounded in global trends, data, and performance insights.

Senior Manager, Digital Marketing

• Ensure accurate, complete, and timely revenue recognition in accordance with US GAAP / IFRS and company accounting policies.
• Review and analyze customer contracts, amendments, and side agreements to determine appropriate revenue recognition treatment, including identification of performance obligations, transaction price allocation, and timing of revenue.
• Partner cross functionally with Legal, Development, and FP&A to validate revenue related inquiries.
• Support external and internal audits by providing revenue-related schedules, reconciliations, and technical accounting documentation.
• Own and review monthly balance sheet schedules related to revenue, deferred income, unbilled revenue, contract assets, and contract liabilities.
• Perform detailed account reconciliations, ensuring balances are accurate, supported, and compliant with accounting standards and internal controls.
• Investigate, explain, and resolve reconciling items, aged balances, and unusual movements on balance sheet accounts.
• Ensure timely clearance of open items and adherence to month-end and year-end close timelines.
• Continuously improve balance sheet review processes to enhance transparency, accuracy, and audit readiness.
• Prepare and review monthly flux analysis for revenue and related balance sheet accounts, identifying key drivers of period-over-period movements.
• Provide clear, concise explanations for material variances, including volume, pricing, contract changes, timing differences, and true ups.
• Partner with FP&A and business stakeholders to align accounting explanations with business performance narratives.
• Track and monitor Development Agreements (DAs) to ensure financial reporting aligns with contractual and commercial terms.
• Coordinate with Legal, Development, and Commercial teams to update DA status and reflect changes in financial records.
• Maintain accurate and auditable records of active, expired, and terminated agreements.
• Manage end-to-end accounting for DA-related incentives, including calculation, accrual, recognition, settlement, and true-ups.
• Validate incentive calculations and payment requests in collaboration with internal stakeholders.
• Ensure accurate reporting and disclosure of DA incentives in financial statements.
• Ensure compliance with SOX/internal controls, including documentation, walkthroughs, and remediation of control gaps.
• Drive process improvements and automation initiatives to enhance efficiency, accuracy, and scalability of revenue accounting operations.
• Act as a key point of contact for revenue-related queries from auditors, controllers, and regional finance teams.

Finance Manager

Product Marketing

• The Director, Calendar & Product Marketing is responsible for owning the end-to-end growth agenda for the KFC US menu.
• Leads enterprise menu strategy, breakthrough innovation, national commercialization, and category growth across the full menu portfolio.
• Sets the three-year vision for menu evolution, balancing bold innovation with disciplined commercial planning to drive transactions and profitable sales growth.
• Integrates product innovation, category strategy, menu architecture, and the national commercial calendar into a cohesive growth engine.