Yum! Center for Global Franchise Excellence

Analyst

• Execute day-to-day configuration and activation support for loyalty offers, rewards, challenges, and promotional mechanics across Zeta/Marigold and Byte Commerce.
• Translate business requirements into accurate loyalty configuration, audience eligibility, offer logic, timing, launch plans, dependencies, and QA requirements.
• Partner with Lifecycle Marketing, Product, Engineering, QA, Data & Analytics, Operations, agencies, and vendors to confirm feasibility, testing needs, and launch readiness.
• Validate campaign builds through testing, audits, and review of audience segments, offer eligibility rules, reward logic, and promotional setup to ensure promotions launch accurately and deliver the intended customer experience.
• Troubleshoot loyalty activation issues, identify root causes, and coordinate resolution across internal and vendor teams.
• Maintain documentation for campaign setup, dependencies, QA steps, platform limitations, handoffs, and repeatable procedures; support post-launch validation by documenting learnings and recommending improvements for future activations.

Senior Analyst, Loyalty Promotions – Activations

Business Analyst

• Lead complex, high-impact insights projects focused on real estate and business investments, demonstrating a high degree of autonomy, ownership, and accountability, working independently while navigating ambiguity and driving work forward with confidence.
• Conduct data analysis using statistical and analytical tools (Excel, Alteryx, MicroStrategy) to extract actionable insights from large datasets and translate findings into meaningful trends, benchmarks, and recommendations that support new restaurant development.
• Build expertise in Taco Bell development technology systems and maintain analytical tools, tracking systems, and frameworks that support sales forecasting, mass mobile data impact projections, and new restaurant growth.
• Partner directly with external vendors and internal stakeholders to execute complex initiatives, manage deliverables, and solve problems with a strategic, forward-thinking approach.
• Provide thought partnership and support on ad hoc analyses and special projects as needed, with increasing responsibility for influencing decisions and driving execution on key development priorities.

Senior Analyst, Real Estate Insights

QA Engineer

• Lead the development, implementation, and continuous improvement of Pizza Hut’s global Food Safety & Quality (FSQ) systems and processes.
• Strengthen food safety culture and advance FSQ strategy across restaurants, supply chain, and global markets.
• Drive enterprise-wide alignment, enhance data visibility, and ensure robust, scalable FSQ programs that protect the brand and enable business growth.

Director – FSQA Risk Management

• Lead and manage Pizza Hut’s Food Safety Management System (FSMS), including policies, standards, audit requirements, and governance frameworks across the America Center of Excellence.
• Own the PH FSQA strategy for the Americas Center of Excellence, translating US and regional priorities into a clear multi-year roadmap.
• Serve as Food Safety Team Lead for Supply Chain Risk Management Strategy
• Ensure full compliance with local regulatory requirements while proactively anticipating regulatory changes.
• Develop and Implement product quality toolbox, including:
• Lead supplier quality management, including:
• Ensure end-to-end supply chain integration of FSQA (procurement → manufacturing → distribution).
• Drive execution of FSMS across GFM franchise partners, ensuring accountability and performance.
• Establish and participate in FSQA governance forums (e.g., Food Safety Council, Franchisee Councils) to drive alignment and decision-making.
• Ensure crisis management readiness, including scenario planning, simulation, and rapid response capability.
• Define and own FSQA KPIs and performance metrics for assigned region, ensuring alignment with global and regional standards.

Director, FSQA – Americas

Strategy

• Partner with the CFO and KFC Global Leadership Team to develop, refresh, and operationalize KFC Global strategy, including the multi-year roadmap to achieve long-term financial and brand goals.
• Translate strategic ambition into a clear set of priorities, capability requirements, and investment needs with business cases across markets.
• Lead strategic planning processes, including MGPs and AOPs, across regions/BMUs
• Develop compelling executive-level strategic narratives and decision materials for Yum leadership, the Board of Directors, AOP, pre-AOP, Global Franchise Convention, investor relations inputs, and other senior forums.
• Cascade strategy across the system in a way that creates clarity, alignment, and ownership among GMs, regional teams, functions, and franchise stakeholders.
• Codify learnings and provide thought leadership across KFC Global, BMUs, cross-brand partners, and Yum teams.
• Drive execution of strategy by defining objectives, milestones, owners, resourcing requirements, KPIs, risks, and decision points for priority initiatives.
• Run the strategic execution rhythm, including QBRs, SteerCo forums, KPI reporting, and escalation mechanisms that create transparency on progress, performance gaps, and interventions required.
• Partner with cross-functional initiative owners to remove barriers, clarify trade-offs, and ensure strategic priorities are delivered with pace and quality.
• Analyze drivers of KFC’s performance across markets to identify both areas of strength (what’s working) and opportunities to improve.
• Lead commercial analysis, financial modeling, and business case development for major strategic initiatives and growth investments, including M&A opportunities
• Use quantitative and qualitative insights to identify industry trends, customer and competitor shifts, market opportunities, and impacts to KFC performance.
• Lead the Global Strategy team, building strong strategic, analytical, communication, and project leadership capability.
• Operate as a trusted thought partner to the CFO and broader Leadership Team, bringing an enterprise perspective and the courage to challenge constructively.
• Build strong cross-functional relationships and influence across a complex, global, matrixed organization without relying solely on formal authority.
• Role model high standards, intellectual curiosity, collaboration, and ownership.

Director, Strategy

Payroll

• Administer, process & validate restaurant level payroll information in line with designated timelines and relevant legislation & statutory requirements (approximate 2000 team members).
• Ensure correct and timely salary and wage payments and attend to payroll queries.
• Run restaurant level reports and reconcile payroll information between HR and Finance systems.

Payroll Officer – 6-month FTC

Manager

• Implement & maintain digital platforms such as e-commerce, mobile app, kiosks, payment systems, loyalty programs and CRM.
• Responsible for centralized menu configurations, LTO testing & programming for POS, delivery aggregators and other digital channels.
• Serve as escalation point for store support and be the technical leader for new store openings and relocations.
• Assist with vendor management, including contracts, SLAs compliance, payments and assets management.
• Help generate sales, digital and operational reports to help track and manage business performance
• In charge of implementing tech/ops standards at the stores (PoS, Kitchen monitors, Inventory, labor, etc)

Digital & Tech Associate Manager

Accounting Manager

• Prepare and post recurring and ad-hoc journal entries for store operations.
• Maintain adequate supporting documentation for all entries.
• Ensure transactions are recorded in accordance with local accounting standards and company policies.
• Prepare and review monthly balance sheet reconciliations related to inventory, prepaid expenses, accruals, advertising funds, and other store-related accounts.
• Investigate and resolve aged reconciling items on a timely basis.
• Ensure compliance with month-end close and accounting policies.
• Monitor key operational and financial KPIs including sales, food cost, labour cost, EBITDA, and store profitability.
• Identify underperforming stores and provide actionable recommendations to improve financial performance.
• Support accounting for store fixed assets, capital expenditures, depreciation, and asset disposals.
• Assist in lease accounting activities and ensure compliance with applicable accounting standards.
• Support periodic asset verification and impairment assessments.
• Monitor store cash balances, deposits, and cash reconciliation processes.
• Ensure to maintain B/S schedules for receivables.
• Act as a finance partner to Operations, SCM, Marketing, and Market Finance teams.
• Provide financial insights to support operational decisions and business initiatives.
• Participate in business reviews and management meetings.
• Support financial accounting activities related to new store openings, remodel projects, relocations, and store closures.
• Ensure proper accounting treatment of pre-opening expenses and closure costs.

Equity Accounting Specialist

Procurement

• Drive global category management incl. category strategy, supply assurance, spec alignment, capacity building, and cost savings/avoidance
• Partner closely with regional supply chain teams and franchisees to drive participation, alignment, and adoption of regional and global sourcing strategies through strong commercial partnership, stakeholder influence, and value-based engagement
• Ensure supply continuity and operational resilience across a dynamic multi-country supply network, including proactively mitigating geopolitical, inflationary, commodity, logistics, and operational risks impacting the region
• Build SCM capabilities & process excellence to drive world-class category management practices (i.e. cost modelling, commodity intelligence, supplier relationship management, technology enablers, etc.)
• Build compelling, data-driven business cases that improve franchisee economics, operational efficiency, and long-term system value
• Own strategic supplier relationships and develop new supplier partnerships to drive competitive advantage and ensure Pizza Hut is a customer of choice. Elevate partnerships to unlock value and growth for Pizza Hut, including leading negotiations, capacity and business continuity planning & supporting LTOs/innovation
• Drive governance, compliance, and adherence to Pizza Hut standards
• Drive specification harmonization & optimization in collaboration with regional brand teams
• Champion sustainability initiatives within Pizza Hut supply chain and ensure long term ESG goals are embedded into category & sourcing strategies

Associate Manager – Global Direct, F&P Category

Financial Planning and Analysis

• Own and continuously improve financial models, business case templates, and other tools used to assess D&T initiatives, strategic value, and impact.
• Lead Finance partnership with Digital & Technology and cross-functional stakeholders to evaluate requests, pressure-test assumptions, identify risks, and align recommendations to business priorities.
• Develop and manage appropriate frameworks, which can include defining success metrics, establishing assumptions, and assessing value realization, in close partnership with other functions.
• Perform post-launch retrospectives to evaluate whether initiatives delivered expected financial and strategic value, detect causes of performance gaps, and recommend corrective actions or future investment implications.
• Influence cross-functional partners to define consistent metrics, establish ownership for data inputs, and improve the quality of investment decision-making.
• Assist in preparation of executive-ready materials for internal leadership meetings and external franchise discussions, so that business case performance, value realization and investment trade-offs can be clearly articulated.
• Conduct ad hoc analyses related to fund utilization and business performance, turning ambiguous questions into financial recommendations.

Manager, Strategic Finance

• Develop, align stakeholders around, and execute multi-year global category strategies that deliver commercial value, operational excellence, risk mitigation, sustainability, and innovation.
• Lead complex, multi-country sourcing initiatives and collaborate with regional teams and franchisees to drive adoption and realise benefits.
• Conduct high-value negotiations with strategic suppliers to secure optimal commercial outcomes, service performance, operational resilience, and risk reduction.
• Monitor global market dynamics, supplier capabilities, inflationary pressures, innovation trends, sustainability developments, and emerging risks across the Restaurant Indirects portfolio.
• Influence senior stakeholders across Global Operations, Development, Finance, Brand Leadership, Supply Chain, and Franchisee organisations to align sourcing strategies with business priorities.
• Build executive-level relationships with strategic suppliers and represent Yum! Brands in key commercial negotiations, supplier forums, and industry engagements.
• Support the implementation of sourcing strategies across markets through effective governance, supplier playbooks, communication plans, and adoption support.
• Foster cross-functional collaboration to ensure category strategies align with brand standards, restaurant development plans, facilities requirements, and sustainability objectives.
• Drive year-on-year value creation through strategic sourcing, supplier performance improvement, specification optimisation, demand management, and innovation.
• Operate effectively in a fast-paced and evolving environment, proactively identifying opportunities and solving complex business challenges.
• Manage category risks and ensure appropriate mitigation strategies, supplier resilience plans, compliance requirements, and business continuity measures are in place.
• Support franchisee engagement and alignment to global and regional sourcing programmes where applicable.

Global Procurement Category Lead – Restaurant Indirects

Security Engineer

• Design, implement, and optimize Web Application Firewall (WAF) protections using Akamai (or similar platforms).
• Secure enterprise web applications and APIs against modern cyber threats, including OWASP Top 10, DDoS, bots, and API attacks.
• Manage CDN configurations and public TLS certificate lifecycle.
• Investigate security incidents, tune security policies, and improve platform performance.
• Drive automation, operational excellence, and continuous improvement.
• Partner with engineering, cloud, networking, and business teams to deliver secure, scalable solutions.

Senior Security Engineer

Project Manager

• Lead end-to-end project management for marquis tentpole activations, specifically Live Mas Live and Live Mas Open.
• Partner closely with Brand Marketing teams to understand campaign objectives, strategic priorities, and key deliverables.
• Develop and maintain project timelines, planning cycles, workback schedules, milestones, and launch plans across multiple concurrent initiatives.
• Facilitate communication and alignment across cross-functional teams including Brand, Creative, Media, Social, PR, Partnerships, Legal, Insights, and Operations.
• Identify risks, dependencies, and resource constraints, proactively driving solutions to keep projects on track.
• Manage creative development processes from briefing through execution, ensuring all stakeholders are informed and aligned.
• Establish and reinforce project management with best practices, governance, and operational rigor while maintaining flexibility in a dynamic business environment.
• Coordinate agency and vendor relationships to ensure seamless execution and delivery of campaign assets.
• Drive process improvements that increase efficiency, visibility, and scalability across the creative organization.
• Support executive reviews, status updates, and leadership presentations by providing clear project visibility and actionable recommendations.
• Support external partner RFP, onboarding and shepherding to ensure successful integration.

Project Manager, Brand Creative

• Develops and manages a structured pipeline and tracking process to maintain visibility into global M&A opportunities and transaction activity.
• Leads due diligence efforts on acquisition targets, providing independent analysis and strategic recommendations based on information from Business Market Units (BMUs), advisors, and external stakeholders.
• Builds robust financial models, valuations, and investment analyses to support strategic decision-making and transaction execution.
• Creates clear, compelling presentations and executive materials for senior leadership review and decision-making.
• Serves as a key thought partner to the CGO, CDO, Leadership Team (LT), and BMU Development leaders on PHG development strategy, including inorganic growth, M&A opportunities, Development Agreements, incentive structures, and other franchisee growth and ownership proposals.
• Leads financial modeling and analysis to inform development growth decisions, partnering with PHG Finance and Legal to evaluate commercial, financial, and policy implications.
• Engages and influences stakeholders and senior leaders to drive alignment and support decision-making, including the development of presentation materials and recommendations.
• Partners with BMUs, franchisees, and external stakeholders to design transaction structures, negotiate agreements, conduct due diligence, and support the execution of final agreements across multiple geographies.
• Coordinates and manages cross-functional implications and alignment across Legal, Finance, Operations, Supply Chain, and other key business functions.
• Influences and aligns a diverse global network of stakeholders to drive collaboration, informed decision-making, and successful business outcomes.

Manager, M&A

• Proactively monitor customer feedback across various digital channels to identify issues and trends before they are raised by customers
• Utilize reporting tools such as FullStory, AppBot, Digital InBox/Mailbox, Amplitude to quantify the impact of Digital VOC issues to facilitate prioritization discussions with digital teams to ensure critical issues are addressed quickly
• Initiate Jira Tickets / Digital Intake for new digital features, enhancements, fixes, etc.
• Develop and manage a tracking system for ongoing digital issues, including resolution status, action items, and timelines for fixes
• Collaborate with leadership and cross functional teams (Customer Care, , providing regular updates on customer facing digital issues and recommending solutions to improve the customer experience
• Create proactive reporting on trends and emerging issues, ensuring the team can address potential problems before they escalate
• Participate in digital and technical roadmap planning, sharing customer feedback to inform future product updates and enhancements