Menu & BoH Analyst

Yum! Center for Global Franchise Excellence

Menu & BoH Analyst managing end-to-end menu operations for Saucy! at KFC.

Posted 5/22/2026full-timePlano • Texas • 🇺🇸 United StatesJuniorMid-Level💰 $89,300 - $105,100 per yearWebsite

About the role

Key responsibilities & impact

Own end-to-end menu management for Saucy! by publishing and maintaining menus, pricing, offers, and promotions across all ordering channels.
Configure and maintain core back-of-house (BoH) systems—including menu mappings and depletion behaviors to protect order integrity and reporting accuracy.
Execute new and existing restaurant setup across required systems, support aggregator onboarding and troubleshooting.

Requirements

What you’ll need

2–4+ years of experience in restaurant technology operations, menu/data management, POS/BoH administration, or related multi-unit retail/restaurant environments.
Strong working knowledge of menu data concepts (items, modifiers, taxes, pricing, dayparts, channel availability, and promotion logic).
Hands-on experience configuring or operating BoH systems and tools is a plus.
Experience supporting store openings, store setup/configuration, and stabilizing post-go-live issues (preferred).
Ability to troubleshoot cross-system issues spanning configuration, data, devices, and integrations (including third-party delivery aggregators).
Proficiency with Microsoft Office (Excel/Word/PowerPoint) and comfortable working in ticketing/work management tools; strong documentation and change control habits.
Strong communication skills and ability to work effectively with cross-functional partners and external vendors; high attention to detail, ownership, and follow-through.
Knowledge of database structures
Bachelor’s degree preferred; equivalent experience considered.

Benefits

Comp & perks

Hybrid work schedule and year-round flex day Friday
Up to 4 weeks of vacation per year plus holidays and time off for volunteering.
Competitive Salary + Bonus Eligibility
4 Weeks’ Vacation + Additional PTO
401K with 6% Match
Comprehensive Medical, Dental & Vision Benefits
Career Growth & Leadership Development
Discounts on vehicles, phones, gym memberships, and more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

menu managementmenu data conceptsPOS administrationBoH systems configurationtroubleshootingdata managementdatabase structuresreporting accuracypromotions managementstore setup

Soft Skills

strong communicationattention to detailownershipfollow-throughcross-functional collaborationproblem-solvingdocumentation skillschange control habits