Xylem

Account Executive

• Answering customer inquiries and providing product information
• Assisting with product selection and recommending alternative options
• Resolving customer complaints and issues in a timely manner
• Maintaining positive relationships with customers to ensure satisfaction and retention
• Assisting sales team with administrative tasks and follow-ups
• Creating and maintaining customer accounts in the system
• Managing customer orders and ensuring timely delivery
• Providing support for sales promotions and special offers
• Accurately entering customer and order information into the system
• Updating and maintaining customer and product databases
• Ensuring data integrity and consistency in all entries
• Generating reports and analyzing data for sales and inventory purposes
• Processing customer orders and verifying accuracy of information
• Coordinating with warehouse and shipping departments to fulfill orders
• Tracking and monitoring order status to ensure timely delivery
• Resolving any issues or delays related to order processing
• Maintaining accurate inventory records and tracking stock levels
• Monitoring and reporting on inventory levels to sales and management teams
• Assisting with inventory counts and audits
• Identifying and addressing any discrepancies or issues with inventory levels
• Compiling and analyzing sales data to generate reports for management
• Maintaining accurate records of customer interactions and transactions
• Documenting any changes or updates to customer accounts or orders
• Providing regular updates and communication to sales and management teams
• Collaborating with various departments, such as sales, marketing, and logistics
• Communicating any issues or concerns with orders or inventory to relevant teams
• Coordinating with external vendors and suppliers for product availability and delivery
• Responding to and resolving any customer or internal inquiries in a timely manner.

Channel Sales Representative

Manager

• Provide both tactical and strategic leadership to a team of field service professionals at a large, 24/7 operating site
• Accountable for talent attraction, retention, engagement, performance management, and employee development
• Contribute to budget development, manage expenses, and participate in workforce planning
• Address and resolve employee relations matters and translate customer requirements into actionable workforce strategies and objectives
• Provide onsite visibility into KPIs and operational metrics
• Demonstrate strong second-level leadership capabilities
• Ensure product, system, and water quality and monitor/maintain appropriate inventory levels for complex or multiple sites

Service Manager – Water Treatment

Sales Engineer

• Promote and sell AW products and services to customers within assigned markets and territories.
• Identify potential customers and deliver sales presentations.
• Negotiate contracts and develop sales strategies to grow revenue.
• Collaborate with cross-functional teams to address customer needs and perform market analysis.
• Maintain strong relationships with strategic accounts and ensure high customer satisfaction.
• Prepare regular progress reports for stakeholders including sales forecast vs. budget.

Field Sales Engineer - Public Utilities, Industry

• Identify and develop new business opportunities
• Build and maintain relationships with clients
• Create and implement sales strategies
• Meet and exceed sales targets
• Conduct market research and analysis
• Manage and grow existing client accounts
• Provide excellent customer service and support
• Upsell and cross sell products and services
• Address and resolve any client concerns or issues
• Maintain accurate records and reports of client interactions and sales activities
• Stay up-to-date with industry trends and product knowledge
• Promote and educate clients on new products and services
• Assist in the development of marketing materials and campaigns
• Participate in trade shows and events to promote company and products
• Provide feedback and insights for product development
• Prepare and submit sales reports and forecasts
• Manage and maintain CRM database
• Coordinate and schedule sales meetings and presentations
• Handle invoicing and payment processing
• Monitor and track sales expenses and budgets

Sales Representative

• Oversee all aspects of aftermarket sales and services activities to achieve the budgeted sales and profitability targets
• Manage a large team in multiple locations
• Manage labor and repair costs while maintaining product quality
• Maintain and develop effective workflows and systems to reach financial and operational excellence
• Execute continuous improvement opportunities using six sigma and lean methodologies to achieve business goals
• Coordinate equipment requirements to maintain an inventory adequate for efficient operation, excellent customer service and maximum utilization
• Develop strategies for increasing capacity within a minimum of two service centers to support service and repair on Xylem product lines
• Ensure compliance of local, state and federal laws and regulation (EPA, OSHA, DOT, ADA and EEOC)
• Satisfy customer, corporate and contractual reporting requirements and needs
• Performance management: Coach and develop team and drive culture aligned to Xylem’s Core Values
• Ensure the maintenance of a hazard-free work environment and safe operations; Serve as a role model

District Manager

Customer Support

• Collaborer avec l'équipe pour répondre aux demandes des clients.
• Gérer les commandes et assurer leur traitement jusqu’à la livraison.
• Apporter un soutien technique aux projets d’ingénierie.
• Travailler sur la saisie et le traitement de commandes.

Customer Support Specialist

Procurement

• Identify and source products/materials from suppliers
• Negotiate pricing, terms, and conditions with suppliers
• Maintain relationships with suppliers
• Monitor market trends and changes in pricing
• Monitor inventory levels and ensure availability of products
• Coordinate with warehouse and logistics teams for timely delivery
• Analyze inventory data to forecast demand
• Analyze and compare supplier pricing
• Identify cost-saving opportunities
• Monitor and manage budget for purchasing
• Evaluate and onboard new suppliers
• Conduct supplier audits to ensure quality standards are met
• Resolve any issues or conflicts with suppliers
• Collaborate with internal teams to understand purchasing needs
• Communicate with stakeholders on procurement updates and changes
• Monitor and mitigate any potential risks related to purchasing
• Develop contingency plans for supply chain disruptions
• Collect and analyze data on purchasing activities
• Generate reports to track and measure performance
• Identify areas for improvement and make data-driven decisions.

Procurement Specialist

Sales

• Develop and execute a multi‑year strategy to grow the dewatering rental and services business, aligned with company goals
• Identify market trends, competitor activity, and emerging opportunities to shape sales and operational priorities
• Own forecasting, revenue planning, and margin improvement initiatives
• Lead and mentor a team of sales professionals to achieve aggressive rental revenue, utilization, and profitability targets
• Oversee strategic account management and support complex bids, proposals, and negotiations
• Build and maintain strong relationships with customers in construction, mining, municipal, and industrial markets
• Drive cross selling of pumps, treatment, monitoring, and related service offerings
• Partner with operations leaders to optimize fleet deployment, asset rotation, maintenance planning, and logistics efficiency
• Ensure consistent adherence to safety, quality, and regulatory standards across all rental operations
• Champion a customer centric culture that prioritizes responsive service, technical expertise, and reliable execution
• Resolve escalated customer issues and lead continuous improvement initiatives to enhance service performance
• Recruit, develop, and motivate a high performing team of sales and service professionals

Senior Director, Rental Sales & Service

• Develop, lead, and direct commercial initiatives aimed at increasing penetration for water treatment products within the Power vertical market
• Cultivate relationships with key account holders
• Manage critical accounts with responsibility for revenue, profit, and VOC
• Resolve complex commercial issues using advanced problem-solving skills
• Promote products and conduct opportunity size analysis
• Lead a team effort to grow a sales pipeline and increase share of wallet at existing customers

Senior Manager, Customer Vertical, Power

Business Development Rep

• Develop and deliver a business development strategy targeting wastewater treatment works
• Identify, qualify, and convert opportunities for new wastewater treatment assets, upgrades, and retrofit solutions
• Drive growth in aftermarket services, including maintenance, refurbishment, spares, and lifecycle support
• Build and maintain strong relationships with water utilities, consultants, contractors, and framework partners
• Influence technical and commercial specifications through early engagement with consultants, asset managers and engineering teams
• Work closely with the Regional Sales Manager and internal engineering, service, and bid teams
• Maintain a robust sales pipeline, forecasting, and CRM reporting
• Track AMP cycles, regulatory drivers, and competitor activity to support strategic planning

Business Development Manager – Wastewater Treatment Pumping Solutions

• Develop and execute a regional business development strategy focused on WwTW
• Engage early in the project lifecycle to influence specifications
• Identify and convert opportunities across new assets, upgrades, and retrofit solutions
• Expand recurring aftermarket revenue (maintenance, refurbishment, spares, lifecycle support)
• Build strong relationships with water utilities, consultants, contractors, and framework partners
• Track AMP cycles, regulatory drivers, and competitor activity to sharpen positioning
• Maintain a disciplined pipeline with accurate forecasting and CRM reporting

Business Development Manager – Waste Water Treatment

• The Channel Sales Manager is responsible for managing and growing strategic accounts, developing and implementing sales strategies, and achieving sales targets.
• Identify new business opportunities, build and maintain relationships with key clients, and provide excellent aftersales service to retain customers.
• Conduct market research, analyze industry trends, and provide strategic recommendations to senior management.
• Generate new leads and prospects.
• Build and maintain relationships with clients.
• Conduct sales meetings and presentations.
• Negotiate and close deals.
• Meet or exceed sales targets.
• Provide regular sales forecasts and reports.
• Identify and capitalize on market trends and opportunities.
• Manage and grow existing client accounts.
• Conduct regular check-ins with clients to ensure satisfaction.
• Address and resolve any client concerns or issues.
• Identify and pursue upselling and cross selling opportunities.
• Collaborate with internal teams to ensure timely and successful delivery of products/services to clients.
• Develop and execute a strategic sales plan for assigned territory.
• Identify and prioritize key accounts and prospects in territory.
• Monitor and analyze market trends and competitor activities in territory.
• Plan and manage travel to visit clients and prospects within territory.
• Maintain a thorough understanding of the company's products and services.
• Stay updated on industry trends and developments.
• Effectively communicate product features and benefits to clients.
• Provide feedback and suggestions for product improvements.
• Keep accurate and up-to-date records of sales activities and client interactions.
• Submit necessary paperwork and reports in a timely manner.
• Manage and track expenses related to sales activities.
• Participate in regular team meetings and training sessions.

Channel Sales Manager, Filter Press

Data Analyst

• Conduct data analysis to identify trends and insights
• Develop and maintain data models
• Create dashboards and reports to communicate findings
• Collaborate with cross-functional teams to gather and analyze data for business decisions
• Oversee data collection, cleaning, and validation processes
• Ensure data accuracy and integrity
• Develop and maintain data governance policies
• Identify and implement data quality improvements
• Design and develop visualizations for data interpretation
• Utilize various tools and techniques to present data in a user-friendly and impactful manner
• Collaborate with stakeholders to understand business needs and objectives
• Develop data strategies to support business goals
• Identify and recommend new data sources and technologies
• Monitor and evaluate data processes and systems for efficiency and effectiveness
• Lead data projects from conception to completion
• Create project plans, timelines, and budgets
• Monitor and report project progress and risks
• Coordinate with team members to ensure project success

Procurement Data Analyst

Field Engineer

• Conduct safe and efficient field service at customer sites
• Mechanical and electrical troubleshooting
• Preventive maintenance
• Addressing safety issues
• Managing inventory
• Maintaining warehouse organization
• System troubleshooting
• Working with mechanical, electrical, diesel equipment
• Identify and remedy safety issues

Channel Sales Representative

Service Manager – Water Treatment

Field Sales Engineer - Public Utilities, Industry

Sales Representative

District Manager

Customer Support Specialist

District Manager

Procurement Specialist

Senior Director, Rental Sales & Service

Senior Manager, Customer Vertical, Power

Business Development Manager – Wastewater Treatment Pumping Solutions

Business Development Manager – Waste Water Treatment

Channel Sales Manager, Filter Press

Procurement Data Analyst

Field Service Technician