
Program Manager
Xylem
full-time
Posted on:
Location Type: Hybrid
Location: Cheektowaga • California • Mississippi • United States
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Salary
💰 $100,000 - $115,000 per year
Tech Stack
About the role
- Independently manage medium-large size/complexity program(s)
- Accountable for program P&L including cost, schedule, technical performance across program lifecycle to meet customer and business commitments
- Responsible for inspiring employees to achieve high performance, accountable for delivering growth, accomplishing business objectives, and ensuring the efficient deployment of internal investments
- Primary customer liaison responsible for all program activities identifying customer gaps/needs and translating into new business opportunities
- Effectively communicate with all internal and external stakeholders
- Ability to develop and foster cross-business area collaboration
- Work in a highly dynamic and changing environment and adapt to shifting customer priorities
- Engage across the enterprise including Business Development, Finance, Engineering, and Operations
- Integrate business acumen, value proposition, budget/funding options, competitive landscape, and business case development to inform business area pursuits and strategies
- Working with the customer, will Design or offer solutions to the customers’ requirements
- Contract Review management within the areas of focus
- Will be responsible for clarifying all customer requirements, proper negotiation of terms & conditions, project scope & documentation of customer acceptance
- Customer Relationship Management – will be the primary point of contact with the customer regarding project updates, milestone changes and other related topics
- Project Management of improvements to the overall effectiveness and efficiency of the order entry through shipping processes
- Working with the team will ensure there is a clearly defined Production Schedule and will ensure it is clearly communicated to the end customer and throughout the operation
- Delivery of product to end customer
Requirements
- Bachelor’s Degree and a minimum of 3 years of prior relevant experience
- Requires broad management and leadership knowledge to lead cross-department project teams or manage across the enterprise
- Proficient at working with customers, including through challenging issues
- Demonstrated process improvement experience
- Program management experience with Department of Defense and/or knowledge of Nuclear Power preferred
- PMP Certification preferred
- Excellent interpersonal, written, and verbal skills
- U.S. Citizenship Required
- Proficient in Microsoft Office Suite, including Visio
Benefits
- Medical
- Dental
- Vision plans
- 401(k) with company contribution
- Paid time off
- Paid parental leave
- Tuition reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementprocess improvementcontract review managementproject scope documentationcustomer requirements clarificationproduction scheduling
Soft Skills
leadershipcommunicationcross-business collaborationcustomer relationship managementadaptability
Certifications
PMP Certification