Xylem

Sales & Sales Support Specialist – EMEA

Xylem

contract

Posted on:

Location Type: Hybrid

Location: Madrid • Spain

Visit company website

Explore more

✨ AI Apply
Apply

Tech Stack

ERP

About the role

  • Provide an important role in supporting selling activities and the execution of customer focused processes for Xylem products and the sales team within the EMEA region
  • Ensures that all same day/priority customer requests are handled by collaborating with appropriate intercompany resources such as the order management team, production team, purchasing and the credit team, and as necessary
  • Ensures orders are processed on time in follow up with order management team and works proactively to resolve delays as needed
  • Acts as a liaison between Sales and other functions to resolve and escalate issues preventing meeting on-time delivery of commitments to our customers
  • Support the Sales team while out of office (holidays, business) and cover as needed such as generating opportunities for new RFQ’s, Generating quotes and updating CRM
  • Manage Leads on CRM and make sure new leads are assigned correctly to the right team member
  • Manage CRM bookings based on the financial Daily report received on daily basis, while following up with order management team to make sure in house orders are booked and executed
  • Support Sales Leader in Forecast management and execution
  • Manage the new customer form process to register new customers
  • This will include supporting running compliance screening for new customers
  • Contributes to a culture of outstanding customer service by ensuring customer interests are at the heart of the work being performed
  • Support Sales Leader and EMEA Sales process team in managing the revenue tracker to ensure ready orders are shipped
  • Supports the sales team to reach monthly/quarterly sales commitments
  • Additional responsibilities as assigned by the Sales Leader

Requirements

  • BS/BA degree in related discipline and/or equivalent experience preferred
  • Junior or entry level sales professional
  • Preferable +2 years of sales experience
  • Exceptional interpersonal and communication skills both verbal and written
  • Experience with manufacturing environments is preferable
  • Ability to forge strong relationships with customers and partners
  • Understanding of the financial drivers behind orders and revenue
  • Strong understanding of the sales cycle from leads to fulfilling orders
  • Ability to understand a product’s bill of materials
  • Water industry experience is preferred
  • Ability to adapt to a fast-paced, high-tradition environment
  • Ability to manage multiple priorities
  • Ability to always maintain a professional demeanor
  • Strong knowledge of Microsoft Office Suite
  • Experience with SAP, or with another ERP software
  • Experience with CRM Dynamics or similar CRM systems.
  • Schedule Flexibility is required in this role
Benefits
  • Health insurance
  • Hybrid work arrangements
  • Professional development opportunities
  • Flexible working hours
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experienceunderstanding of sales cyclebill of materials knowledgefinancial drivers understanding
Soft Skills
interpersonal skillscommunication skillsrelationship buildingadaptabilityprofessional demeanorability to manage multiple priorities
Certifications
BS/BA degree