Xometry

Solutions Engineer

• Partner with Account Executives to drive account growth and retention
• Discover, illuminate, digest, organize and execute major projects
• Join Account Executives in onsite visits with customers when appropriate
• Proactively identify and address potential manufacturing challenges (including DFM)
• Stay informed about upcoming customer projects and initiatives to ensure alignment with Xometry's capabilities
• Gather customer insights and feedback to inform sales strategies
• Assist Pre-Sales Engineering with knowledge gathering, digestion, and ultimately compiling correct and competitive quotes
• Combine customer knowledge, Xometry partner knowledge, and Xometry system knowledge to rapidly address customer needs and shepherd projects to delivery
• Provide project management and oversight on complex opportunities

Senior Solutions Engineer – UAV Applications

Digital Marketing

• Serve as clients’ primary point of contact for their Thomas Marketing Services programs (SEO, PPC, and/or website builds and rebuilds)
• Conduct client calls to review program KPIs, deliverable updates, and overall program progress
• Collect and document client goals and deliverable feedback for cross-functional teams (design, development, SEM, social media)
• Collaborate with internal creative teams to execute program deliverables including content and messaging for website pages, SEO, emails, blogs, eBooks, and social media
• Identify opportunities for program expansion or adjustments to better suit client needs
• Report to an Account Director on the Client Services team and work alongside other Associate Account Managers and Account Managers.

Senior Solutions Engineer – UAV Applications

Associate Account Manager, Digital Marketing