Worldwide Flight Services (WFS)

Operations

• The Air Logistics Senior Manager Express Operations will be responsible for the management of warehouse operations and airport ramp operations while also working with internal and external executive-level contract partners to ensure efficient handling of Express packages.
• This is a cross-dock operation; our role is to facilitate daily throughput of packages from aircraft to warehouse to trucks with no/minimal storage.
• Our indoor facility is an open-air environment and not temperature controlled, and you may work in or around aircraft.
• The Air Logistics Senior Manager leads the team following our structured processes and guidelines, keeping the safety of all our team members first.
• This role is a hands-on role in moving packages throughout the facility and works with the team to ensure that customer satisfaction, safety, security, quality exceed standards for their assigned shift.
• Our Air Logistics Senior Manager will also maintain and control all required aspects of the operation during their shift in accordance with the corporate security program and TSA legislation.

Senior Air Logistics Manager – ABE Express Operations

• Plan, organize, lead and control staff to promote a workplace culture of teamwork, self-motivation, and pride within a diversified and multi-cultural work environment.
• Develop next level leaders and managers in both leadership and management skills.
• Supervise staff to meet business needs and facilitate successful outcomes by following carrier’s Service Level Agreement performance standards.
• Ensure operational leadership is monitoring and instructing Airport Ramp Agents and Warehouse Agents to follow safety rules and safety standards that are in place.
• Participate in recruiting activities, interviewing candidates and making hiring decisions.
• Assist in employee relations and/or conflict resolution, prepare performance appraisals, provide input for counseling and terminations.
• Demonstrate diligence required to maintain security under local Airport Police, Transportation Security Administration (TSA), and United States Customs/Border Protection (USCBP) Regulations and Federal Aviation Administration (FAA).
• Challenge any persons not displaying an airport I.D. badge within a WFS warehouse or any Airport Operational Area. (AOA).
• Prepare various operational reports, providing weekly and monthly data regularly, including special reports requested on an ad hoc basis.
• Must complete injury reports and damage reports as required.
• Authorize/ensure post-accident and post-injury testing is done as required.
• Assist customer representatives in providing information and data for various compliance reports and audits.
• Maintain records and appointments necessary for employment on the airport such as airport badge appointments, USCBP interviews, or other government-required meetings.

Senior Air Logistics Manager – ATL Express Operations

Recruitment

• Candidates must reside in either Kentucky or the Cincinnati, Ohio area.
• Responsibilities will include communicating company and position details to new hires prior to their start date.
• Ensuring new hires have completed all pre-employment activities including background checks, drug screenings and onboarding paperwork such as Section 1 of i9’s, acknowledging company policies and procedures and more.
• The recruiting coordinator will also work closely with operations and training scheduling first day of work for new hires.
• Communicate regularly to new hires information about onboarding requirements; including shift and training schedules and more.
• Track in detail new hire progress to ensure all pre-employment activities have been completed in a timely manner to ensure a smooth hiring process.
• Coordinate frequently with Recruiting, Operations and Training to ensure pipeline of new hires is fully ready for hire on day one.
• Welcome new employees upon their arrival to WFS.

Recruiting Coordinator

• Communicate regularly with new hires information, including but not limited to, all aspects of airport badging and onboarding a candidate.
• Manages candidate communications, schedules interviews and assessments, and helps track progress throughout the hiring pipeline.
• Track in detail new hire progress to ensure all pre-employment activities have been completed in a timely manner to ensure a smooth hiring process.
• Coordinate frequently with Recruiting, Operations and Training to ensure pipeline of new hires is fully ready for hire on day one.
• Act as resource for new hires during their onboarding and badging process and be able to direct them to the appropriate departments for questions related to benefits, payroll, etc.
• Accompanied by a company driver to drop off or pick up documents for employees and visitors MDAD badging office.

Manager

• Direct supervisory personnel within assigned functional area
• Oversee and advise on staffing requirements
• Monitor/administer discipline/corrective action by or for subordinates
• Ensure customer satisfaction via feedback
• Act as liaison between first level supervisor and upper management
• Proactively monitor the work of assigned employees to ensure that customer satisfaction, safety, security, quality and employee relations meet or exceed standards
• Maintain and control all required aspects of the operation in accordance with the corporate security program and TSA legislation
• Ensure that the required company audit requirements are undertaken to ensure continuity and compliance at all times
• Read, understand, and clarify the implementation of the site-specific security plan and ensure that all WFS staff are issued with a relevant company ID and that they are required to display this identity badge
• Ensure practices are administered in a fair and equitable manner, where all employees, customers, vendors and other third parties are treated with respect
• Read, analyze, and interpret WFS Employee Handbook, WFS Supervisors Manual, applicable union contract, general business periodicals, professional journals, technical procedures, or governmental regulations, airline policy and procedures manuals
• Write reports, business correspondence, and procedure manuals
• Effectively present information and respond to questions from groups or managers, clients, and customers
• Define problems, collect data, establish facts, and draw valid conclusions
• Interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Operate equipment and hold necessary licensing (if applicable)
• Perform specific responsibilities related to your shift
• Report to work on a regular and timely basis

Manager on Duty – Cargo Services

• Understand the roles you’re filling by partnering closely with Hiring Managers and building relationships with Operational Leaders
• Use the knowledge you gain to source candidates using a combination of social media, job boards, outreach, and other venues
• Actively source passive candidates by conducting market research, developing professional relationships and referral networks
• Manage job requisitions in applicant tracking system
• Consult with the business on innovative ways to promote WFS in the communities where we hire
• Partner with HR Managers and field Recruiting teams to coordinate job fairs and/or hiring events for high-volume needs
• Schedule interviews and coordinate the moving parts of the hiring process for a remarkable candidate experience
• Perform pre-employment verification and facilitate on-boarding of new hires

Recruiting Specialist

• Ability to plan, organize, lead and control staff to promote a workplace culture of teamwork, self-motivation, and pride within a diversified and multi-cultural work environment.
• Develop next level leaders and managers in both leadership and management skills
• Supervise staff to meet business needs and facilitate successful outcomes by following carrier’s Service Level Agreement performance standards.
• Ensure operational leadership is monitoring and instructing Lead Agents and Warehouse Agents to follow safety rules and safety standards that are in place.
• Wear a safety vest at all times while working, walking, or operating equipment within a Worldwide Flight Services warehouse.
• Participate in recruiting activities, interviewing candidates and making hiring decisions.
• Assist in employee relations and/or conflict resolution, prepare performance appraisals, provide input for counseling and terminations.
• Demonstrate diligence required to maintain security under Minneapolis St-Paul International Airport (MSP), Airport Police, Transportation Security Administration (TSA), and United States Customs/Border Protection (USCBP) Regulations and Federal Aviation Administration (FAA).
• Challenge any persons not displaying an airport I.D. badge within a WFS warehouse or any Airport Operational Area. (AOA).
• Prepare various operational reports, providing weekly and monthly data regularly, including special reports requested on an ad hoc basis.
• Must complete injury reports and damage reports as required.
• Authorize/ensure post-accident and post-injury testing is done as required.
• Assist customer representatives in providing information and data for various compliance reports and audits.
• Maintain records and appointments necessary for employment on the airport such as airport badge appointments, USCBP interviews, or other government-required meetings.

Senior Air Logistics Manager – ABE Express Operations

Senior Air Logistics Manager – ATL Express Operations

Recruiting Coordinator

Recruiting Coordinator

Manager on Duty – Cargo Services

Recruiting Specialist

Senior Manager, Express