Senior Manager, Express

Worldwide Flight Services (WFS)

Air Logistics Senior Manager managing warehouse operations and ramp operations at Worldwide Flight Services. Ensuring efficient handling of Express packages and maintaining safety standards.

Posted 6/19/2026full-timeWindsor Locks • Connecticut • 🇺🇸 United StatesSenior💰 $95,000 per yearWebsite

About the role

Key responsibilities & impact

Lead, organize, and support staff to foster a culture of teamwork, motivation, accountability, and pride within a diverse, multicultural environment.
Develop future leaders by coaching managers and supervisors in effective leadership and operational management skills.
Oversee staff performance to meet business needs and ensure compliance with carrier Service Level Agreement standards.
Ensure operational leaders properly guide Ramp Agents and Warehouse Agents in adhering to all safety rules, procedures, and established standards.
Support employee relations efforts, including conflict resolution, performance evaluations, counseling input, and termination recommendations.
Maintain strict compliance with Airport Police, TSA, USCBP, and FAA security regulations; challenge any individual without proper airport identification in WFS facilities or Airport Operational Areas (AOA).
Prepare and deliver operational reports, including weekly, monthly, and ad hoc data as required.
Complete injury and damage reports in accordance with company and regulatory requirements.
Ensure post-accident and post-injury testing is conducted when required.
Assist customer representatives by providing data and documentation for compliance reporting and audits.
Maintain required employment records and coordinate mandatory airport-related appointments, including badge renewals, USCBP interviews, and other government‑required meetings.

Requirements

What you’ll need

Bachelor's degree (B. A.) from four-year College or university; or two to five years related experience and/or training; or equivalent combination of education and experience
Airline/Logistics/Transportation experience preferred
5 years of leadership and management experience required
Must possess leadership skills with the ability to train and develop personnel
Must be able to continually respond to and prioritize within a fluid work environment
Must have ability to work across the 24/7 schedule based on the needs of the business

Benefits

Comp & perks

Want your pay in advance? All team members can access up to 50% of earned wages when you need them through the Daily Pay app!
Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
Need quality medical care? Multiple options for both full and part-time employees!
Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
Want to invest in your future? 401k program offered with company match!
Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

operational managementperformance evaluationsconflict resolutioncompliance reportingdata analysissafety proceduresinjury reportingdamage reportingtraining and developmentleadership

Soft Skills

teamworkmotivationaccountabilitycoachingcommunicationadaptabilityprioritizationemployee relationscultural awarenessproblem-solving

Certifications

Bachelor's degree