WorkWave

Customer Success Manager

• Serve as the principal point of contact for WorkWave's enterprise customers, driving communication and alignment on strategic initiatives.
• Coordinate and lead large-scale and complex projects within your book of accounts, managing the complete portfolio of services and purchases within the customer base.
• Lead, manage, or influence both internal WorkWave resources and customer resources to achieve successful outcomes and ensure timely task completion.
• Proactively identify strategic opportunities to improve the overall customer relationship and journey, aligning with major changes in the customer's business operations.
• Act as the escalation point of contact for critical customer issues.
• Monitor, address, and report on potential churn risks and mitigation strategies, demonstrating strong financial acumen regarding account health.
• Lead the regular cadence of Executive Business Reviews with assigned accounts and senior customer leadership.
• Collaborate closely with the Sales team to identify areas of growth, upsell opportunities ("White Space"), and align on revenue goals.
• Coach and assist other more junior team members as needed.
• Collaborate with peers, management, and senior leadership on issues, escalations, and strategic alignment.
• Up to 10% travel required: there may be times where meetings may fall outside of the core business hours, and you must be open to travel to customer meetings, trade shows or networking events.

Content Marketing Manager

• The Manager, Content Marketing will lead content initiatives, mentor junior team members, and ensure all content aligns with brand messaging, drives customer engagement, and supports marketing and sales goals.
• Develop and own the end-to-end content strategy, from ideation and planning to distribution and measurement. Align the content strategy with overall brand, marketing, and business objectives.
• Map out the customer journey and define the content needed at each stage (awareness, consideration, decision, and retention). Manage a comprehensive content calendar across all platforms, including blogs, ebooks, video, and whitepapers. Manage AI tools and must be passionate about integrating AI tools into the content development process.
• Oversee the content creation process, either directly or by guiding a team of writers, designers, and subject matter experts. Ensure all content is high-quality, on-brand, and optimized for search engines (SEO) and user experience.
• Define and track key performance indicators (KPIs) for content, such as traffic, engagement, lead generation, and conversions. Use data analytics to measure content effectiveness and make data-driven decisions to optimize the strategy.
• Research and write original copy and/or edit copy for a wide range of marketing materials including website copy, blog posts, case studies, eBooks, email campaigns, landing pages, whitepapers, and sell sheets

Account Executive

• Act as a strategic partner to the world’s largest field service businesses, architecting high-impact solution roadmaps
• Lead visionary conversations with executive stakeholders toward future-state outcomes
• Manage complex, multi-stakeholder sales cycles and keep enterprise prospects engaged
• Demonstrate thought leadership and technical fluency across WorkWave’s platform and services
• Champion strategic prospecting to identify, engage, and convert top enterprise targets
• Work with Sales Engineers to deliver compelling demos and tailored solution recommendations
• Build, manage, and close a robust pipeline of multi-million-dollar SaaS opportunities
• Collaborate cross-functionally and maintain high visibility with executive stakeholders across the company
• Leverage sales tools and technology to manage pipeline, craft proposals, and drive deal progression

Enterprise Account Executive

Sales

• Drive pipeline growth through strategic, multi-channel outbound prospecting, including phone calls, targeted emails, and social media engagement.
• Expertly articulate the TaskEasy value proposition to engage potential clients and qualify their needs.
• Consistently achieve and exceed monthly and quarterly goals for qualified meetings set for our Account Executives.
• Independently manage all activities and maintain excellent data hygiene within our CR
• Analyze the performance of lead generation channels to identify what’s working and where opportunities for improvement lie and make updates.
• Utilize our marketing tech stack, including 6sense, to identify in-market accounts and improve targeted campaign strategies.
• Act as a key feedback loop between sales and marketing, providing strategic insights on lead quality and market trends.
• Proactively test and refine outreach messaging and tactics to improve conversion rates.

Sales and Marketing Specialist

Financial Planning and Analysis

• We are seeking a Principal Financial Analyst with strong experience in a SaaS environment. This role will serve as a strategic finance partner to the Sales and Marketing teams, delivering insights and analysis that drive customer acquisition, revenue growth, and operational efficiency.
• You'll be instrumental in budgeting, forecasting, performance tracking, and evaluating marketing and sales investments across various channels and customer segments. Your work will directly impact GTM strategies, CAC optimization, and ARR growth.

Principal Financial Analyst

Account Manager

• Build strong, long-term relationships with enterprise clients as a trusted advisor
• Understand customer challenges, identify expansion opportunities, and drive solution adoption
• Conduct QBRs and account planning; deliver tailored product demos (RealGreen, PestPac)
• Manage full expansion sales cycle, upsell/cross-sell, maintain pipeline and achieve ARR quotas
• Collaborate with internal teams and follow MEDDPICC sales methodology to improve win rates

Enterprise Account Manager

Security Engineer

• Secure SDLC Leadership: Collaborate with development, engineering, and DevOps teams to embed security practices and controls at every stage of the development process. • Develop and enforce secure coding standards and provide guidance to development teams. • Establish and measure KPIs and metrics to track the effectiveness of secure development practices
• DevSecOps and Pipeline Security: Integrate and automate security testing tools (SAST, DAST, IAST, SCA) into the CI/CD pipeline to provide continuous security feedback. • Evaluate and implement runtime protection solutions such as RASP or CSPM tools to enhance production-layer visibility and control. • Champion shift-left security principles to identify and remediate vulnerabilities early in the development process. • Work with DevOps to secure containerized environments and orchestration platforms (e.g., Docker, Kubernetes). • Evaluate and maintain secure secrets management and identity integration within CI/CD workflows. • Define and maintain logging and alerting strategies for application-layer threats using SIEM or monitoring tools. • Support blue/green deployments and canary testing from a security perspective. • Security Architecture and Design: Conduct security architecture reviews for new and existing applications, providing actionable recommendations to mitigate risks. • Develop and maintain security architecture standards and patterns for web, and mobile applications. • Evaluate and design API security strategies, including OAuth2, OpenID Connect, and rate limiting. • Lead the modernization of legacy application security architectures to align with current best practices. • Perform threat modeling and risk assessments for new features and product lines. • Evaluate and secure modern workloads such as serverless applications, infrastructure-as-code deployments, and ephemeral compute environments. • Collaboration and Enablement: Serve as the primary security advisor for development and engineering teams on all application security matters. • Influence and drive security strategy across product lines, working closely with product management, compliance, and business stakeholders - Create and deliver security training and awareness programs to foster a security-first mindset among developers. • Develop and maintain security documentation, including architecture diagrams, security requirements, and best practice guides. • Act as a security evangelist, representing WorkWave at industry events, communities, and internal leadership meetings. • Familiarity with securing AI/ML pipelines or privacy concerns related to ML-driven features is a plus.