Senior Salesforce Administrator

WorkWave

Senior Salesforce Administrator tasked with leveraging Salesforce for business growth. Driving automation, managing integrations, and optimizing processes with business leaders.

Posted 7/24/2026full-timeRemote • Florida, New Jersey, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia • 🇺🇸 United StatesSenior💰 $115,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Salesforce Administration, including system health maintenance, data integrity management, and user access security. Proficient in automating workflows and collaborating with cross-functional teams to implement scalable Salesforce solutions.

Highest-signal resume keywords

Salesforce AdministrationSalesforce CPQData Integrity ManagementProcess AutomationSystem Security Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Salesforce FlowCustom ObjectsRecord TypesReportsDashboardsData AuditsChange Control ProcessesThird-Party IntegrationsLegacy Configuration CleanupAI-Driven Opportunities

Soft Skills

CollaborationTraining DevelopmentCommunication

Tools & Technologies

SalesforceSalesforce EinsteinPrompt BuilderCertiniaAppExchange

Certifications & Qualifications

Salesforce Administrator CertificationAdvanced Admin CertificationCPQ Specialist Certification

Industry Keywords

Quote-to-Cash ProcessesProfessional Services AutomationERP WorkflowsSystem Performance MonitoringData Security Compliance

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Maintain system health: Monitor system performance, troubleshoot issues promptly, and execute patches to ensure optimal functionality.
Ensure data integrity: Perform regular data audits, manage data migrations, and implement best practices for data hygiene and quality across the organization.
Manage user access and security: Configure roles, permissions, and access controls to ensure data security and compliance with information security standards.
Clean up legacy configuration: Proactively identify, deprecate, and refactor technical debt, redundant fields, outdated automation (Workflow Rules/Process Builders), and unused AppExchange packages to streamline, modernize, and simplify our legacy Salesforce org.
Partner with leadership on AI initiatives: Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt Builder) that increase operational efficiency and automate routine tasks.
Drive process automation & partner with the business: Proactively identify opportunities to automate core cross-functional workflows utilizing Salesforce Flow to reduce manual effort.
Manage the development lifecycle: Oversee sandbox environments and follow a structured release management process for designing, testing, and deploying all system changes.
Collaborate on requirements: Partner with cross-functional teams to gather business requirements and translate them into scalable, best-practice Salesforce solutions.
Serve as the first line of support: Troubleshoot user-reported issues and resolve system errors for stakeholders across the organization.
Empower end-users: Develop and deliver training materials and comprehensive system documentation (configuration details, process flows) to ensure users utilize the system effectively.
Manage change communication: Own the communication of platform changes, new features, and maintenance windows to end-users and stakeholders.

Requirements

What you’ll need

5+ years of direct experience as a Salesforce Administrator
Deep experience supporting complex revenue and services operations with a solid understanding of Quote-to-Cash processes
Hands-on experience with Salesforce CPQ (Configure, Price, Quote) is required
Experience with Certinia (formerly FinancialForce) supporting Professional Services Automation (PSA) and/or ERP workflows is highly preferred
Strong working knowledge of Flow, Custom Objects, Record Types, Reports, and Dashboards
Active Salesforce Administrator Certification (Advanced Admin or CPQ Specialist is a major plus)
Demonstrated ability to manage system security, profiles, permission sets, and change control processes
Strong experience with third-party integrations and AppExchange packages

Benefits

Comp & perks

Employees can expect a robust benefits package, including health and dental and 401k with company match
Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays
Up to 4 weeks paid bonding leave
Tuition reimbursement
Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!
24/7 access to virtual medical care with Teladoc
Quarterly awards based on peer nominations
Regional discounts and perks
Opportunities to participate in charitable events and give back to the community