Wolters Kluwer

Sales

• Develop and implement comprehensive sales strategies aligned with organizational goals
• Drive sales performance through collaboration with sales teams and cross-functional partners
• Identify market opportunities and create plans to capture additional market share
• Analyze sales metrics to track performance and identify areas for improvement
• Manage the sales budget and ensure cost-effective operations
• Oversee sales training programs to enhance team capabilities
• Foster strong relationships with key clients and stakeholders
• Lead the development of sales policies and procedures
• Facilitate communication between sales teams and executive leadership
• Provide mentorship and guidance to emerging sales leaders

Vice President, Sales – Health

Executive Assistant

• Act as a trusted partner and extension of the executives, anticipating needs and proactively managing priorities in a dynamic SaaS environment.
• Manage highly complex calendars, including global time zones, customer and partner engagements, and revenue-critical forums.
• Prepare executive-level materials including briefings, presentations, and leadership communications aligned to RevOps initiatives.
• Track priorities, decisions, and follow-ups to ensure timely execution.
• Serve as a primary point of contact for senior leaders and executive assistants globally.
• Support cross-functional collaboration tied to go-to-market motions and key commercial milestones.
• Manage sensitive and confidential information with discretion and integrity.
• Manage complex international travel, including last-minute changes.
• Oversee accurate expense management in line with company policy.
• Support special initiatives and cross-functional projects tied to RevOps execution.
• Identify opportunities to improve executive workflows and processes.

Senior Executive Assistant

Data Engineer

• Design and implement a modern, scalable data architecture for HR and people analytics
• Build and maintain data pipelines (ETL/ELT) to integrate data from systems like Workday and other sources
• Ensure accurate, consistent, and reliable data integration across all platforms
• Structure and optimize the data lake according to best practices
• Translate security and compliance requirements into robust data engineering solutions
• Implement data lifecycle management processes, including retention and purging
• Ensure data quality through monitoring, testing, and validation (e.g. dashboards and reporting)
• Collaborate closely with technical teams and stakeholders
• Document data architecture, processes, and security standards
• Support auditability, traceability, and backup/recovery strategies

Content Marketing Manager

• Working closely with one or two physician deputy editors (DEs) to drive progress in an assigned medical specialty.
• Maintaining frequent contact and developing relationships with external specialty authors, editors, and peer reviewers.
• Carefully documenting content developments and workflows in the proper databases.
• Ferrying content through the editorial process, including: Styling and formatting original manuscripts; Reviewing and tracking graphics, and coordinating with Graphics and Permissions teams.
• Sending content to a variety of external contributors for review; setting deadlines and following up to ensure timely responses.
• Incorporating contributor revisions for specialty DEs to review.
• Proofreading, checking links and references, and finalizing topics and graphics for publication; ensuring content is error-free and consistent with UpToDate's style guidelines.
• Addressing all editorial tasks in a timely manner.
• Carefully tracking progress toward annual goals and providing accurate monthly reports to indicate completed and in-process work.
• Preparing for and leading specialty meetings with DEs in order to review the current status of the specialty's pending items and discuss next steps.

Content Editing Associate – Editorial Assistant

Program Manager

• Own and manage the intake, prioritization, and execution of new projects and initiatives within a product value stream.
• Lead complex technology workstreams across multiple engineering teams, ensuring alignment and accountability.
• Independently manage project schedules, milestones, dependencies, and deliverables.
• Track, analyze, and report on project progress, performance metrics, and outcomes.
• Partner closely with cross-functional teams, including product, engineering, and business stakeholders, to drive successful delivery.
• Manage project budgets, resource planning, and capacity allocation effectively.
• Facilitate stakeholder meetings and provide clear, concise, and timely status updates.
• Ensure delivery meets quality standards, technical specifications, and organizational expectations.
• Champion continuous improvement by coaching and promoting lean and agile practices. Document lessons learned, best practices, and process improvements to inform future initiatives.
• Define, measure, and support the end-to-end flow of work from ideation through general availability.
• Establish and manage clear expectations for upcoming releases throughout the development lifecycle.
• Proactively Identify, mitigate, and escalate risks, issues, and impediments to maintain delivery momentum.

Senior Technical Project Manager

Content Writer

• Creates clear, engaging, creative copy across a variety of short- and long-form mediums (eBooks, whitepapers, emails, ads, social, video, web, etc.) in line with program briefs to support key campaign and business goals.
• Apply best practices in messaging, narrative structure, and B2B content strategy while remaining aware of competitor positioning and market dynamics.
• Translate complex healthcare and technology concepts into engaging, accessible content tailored to clinicians, payers, technologists, and executive audiences.
• Independently manage multiple concurrent projects, deadlines, and priorities in a fast‑paced environment.
• Adheres to brand and style guidelines; supports internal guide maintenance and knowledge-sharing.
• Collaborate with marketing, design, product, and internal subject matter experts to define content needs and ensure alignment with brand guidelines and strategic priorities.
• Uses AI-powered tools (Jasper, Grammarly) to explore new ways to efficiently produce and atomize content assets, while keeping the human at the center of the writing process.
• Understands and continually learns about emerging healthcare technologies and target audiences (providers, health insurance, digital technology, pharmacy, etc.) to support effective, tailored copy.
• Proactively generates new content ideas, identifies opportunities for content reuse and optimization, and seeks creative solutions to project blockers.

Senior Marketing Communications Specialist – Content Writer

Support Engineer

• Support Sterling, VA Data Center Installation, configuration, maintenance and support of secure high-availability Windows & Linux based server & network infrastructure
• Perform Windows and Linux based system builds
• Perform network switch installations and configurations in complex data center environment
• Maintain & support Internet host servers in 24 x 7 processing environments
• Setup, maintain, and support Active Directory domains (sites, DNS & DHCP)
• Create group policies in Active Directory and manage users/groups
• Configure and support terminal services on Windows servers
• Execute firmware upgrades, OS upgrades, and hardware upgrades
• Respond to all support issues requests in an expedient manner, providing clear and informative status entries, resolution entries and quality assurance closure
• Share on-call rotation with other team members

Lead Support Engineer – Data Center

Product Designer

• Own UX strategy for key Nursing initiatives across education and practice portfolios
• Use iterative discovery and experimentation to reduce product risk by validating value, business viability, usability, and feasibility early and continuously
• Frame complex or competing inputs into clear problem statements and opportunity areas
• Initiate and lead PreVis / visioning workshops to align teams on future-state experiences and priorities
• Bring UX into the earliest stages of product thinking, shaping problems before solutions are defined
• Partner closely with Product, Engineering, and AI teams to ensure feasibility, quality, and follow-through
• Collaborate closely with UX Research to ensure that insights guide strategic decisions and direction, and that proposed solutions are thoroughly validated
• Guide work from strategy through execution, including concepts, roadmaps, and shipped experiences
• Stay hands-on when needed , particularly during early discovery or high-ambiguity initiatives
• Design across end-to-end journeys, workflows, and platforms
• Embed accessibility (WCAG) into UX thinking and delivery from the start
• Reinforce consistent UX patterns and experience quality across the Nursing and broader Health ecosystem
• Help shape agentic and AI-enabled experiences that are usable, trustworthy, and grounded in real nursing workflows
• Lead and develop UX designers, setting clear expectations and providing ongoing coaching
• Evolve team structure and engagement models as the business scales
• Manage day-to-day resourcing, including oversight of contractors and external partners
• Demonstrate responsible stewardship of allocated resources and delivery commitments
• Foster a collaborative, outcomes-oriented UX culture
• Act as a change agent , increasing UX maturity across partners and teams
• Influence without authority through credibility, clarity, and strong facilitation
• Represent UX effectively in cross-functional and leadership forums
• Communicate progress, risks, tradeoffs, and recommendations in executive-ready narratives

CX/UX Design Manager – Nursing

Solutions Engineer

• Own end‑to‑end technical onboarding for partners
• Lead discovery and solution design with partner technical teams
• Maintain an integration roadmap/backlog in collaboration with Product and Engineering
• Serve as the primary liaison between partner engineers and internal teams
• Define integration requirements and produce/oversee technical documentation
• Act as escalation point for partner integration issues

Lead Configuration, Integration Engineer

Human Resources

• Manage and grow a portfolio of existing partnerships across HR technology, benefits administration, and healthcare
• Serve as the primary commercial point of contact for assigned partners
• Identify, qualify, and onboard new partners aligned with HR and Healthcare product strategies
• Support partner driven revenue generation through licensing and co-selling motions
• Track partner performance against KPIs and revenue targets

Senior Partnership Representative – Human Resources, Healthcare

Business Analyst

• Build, enhance, and maintain Power BI dashboards, scorecards, and automated reporting.
• Use Power Automate and automation tools to streamline manual reporting processes.
• Partner with stakeholders to understand business objectives, processes, and information needs.
• Evaluate opportunities to use AI, agentic AI, and machine learning to improve forecasting and insights.
• Analyze operational, financial, customer, and workflow data to identify trends and risks.
• Support measurement of Operational Excellence initiative outcomes by tracking KPIs.
• Create executive-ready insights to summarize risks, trends, and recommendations.
• Support reporting intake process to capture, categorize, and prioritize requests.

Business Analyst, Report Management, Power BI, SQL

• Build, enhance, and maintain Power BI dashboards, scorecards, and automated reporting
• Use Power Automate and automation tools to streamline manual reporting processes
• Partner with stakeholders to understand business objectives, processes, and information needs
• Analyze operational, financial, customer, and workflow data to identify trends and risks
• Support measurement of Operational Excellence initiative outcomes by tracking KPIs for productivity, quality, turnaround time, customer satisfaction, and cost-to-serve
• Assist in developing forecasts, capacity models, and trend analyses
• Monitor SLAs and provide early indicators of performance risk
• Create executive-ready insights to summarize risks, trends, and recommendations
• Support reporting intake process to capture, categorize, and prioritize requests
• Contribute to reporting governance including definitions, naming conventions, and version control.

Business Analyst, Report Management, Power BI

• Collaborate on cross-functional teams to design and refine AI systems
• Define and maintain clinical indices and decision pathways
• Lead and contribute to validation processes
• Monitor and research regulatory frameworks and risk management strategies
• Serve as a clinical liaison between the AI team and traditional editorial operations

Clinical Content Clinician, AI Strategist

• Support the design, development, and quality of next‑generation, AI enabled tax software solutions
• Partner with product, software engineering, and quality teams to clarify complex rules, define edge cases, validate calculations, and ensure software behavior aligns with practitioner expectations
• Validate depreciation calculations, roll‑forwards, and reporting outputs to ensure accuracy and compliance
• Serve as a domain escalation point for defects discovered during testing

Content Management Consultant – Fixed Asset SME

Outside Sales

• Develop effective sales approaches to target key accounts.
• Engage in in-depth negotiations with higher autonomy to close deals.
• Manage and nurture relationships with key customer accounts.
• Provide accurate sales forecasts and activity reports.
• Identify and analyze market conditions to uncover sales opportunities.
• Handle moderately complex or higher-value sales opportunities.
• Gather and utilize customer feedback to improve sales strategies.
• Act as a mentor and trainer for junior sales staff.
• Collaborate with other departments to ensure customer satisfaction.
• Implement and refine sales techniques tailored to customer needs.