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Wolters Kluwer

Content Management Associate – Knowledge Specialist Team

Wolters Kluwer

. Respond to internal queries posed by WK team members .

Posted 5/21/2026full-timeDallas • Illinois, Minnesota, Ohio, Texas • 🇺🇸 United StatesJuniorMid-Level💰 $29,200 - $48,900 per yearWebsite

About the role

Key responsibilities & impact
  • Respond to internal queries posed by WK team members
  • Maintain task status updates for team members
  • Communicate directly with external government agencies
  • Convey findings to team members via verbal and written correspondence
  • Add new and updated license information to the BL Brain knowledgebase
  • Conduct audits of knowledgebase to identify and remedy outdated or missing data
  • Collaborate with Marketing on public facing web material as needed

Requirements

What you’ll need
  • Minimum 1 year experience in an Administrative Role
  • At least 1 year working in Business Compliance, Legal, Business Licensing, or Government Agencies
  • Exceptional interpersonal skills
  • Ability to identify and report on weak points in stored knowledge
  • Ability to adapt to changing regulatory environment
  • Excellent organizational and communication skills
  • Proficiency in Microsoft Office Suite and Adobe PDF

Benefits

Comp & perks
  • Medical, Dental, & Vision Plans
  • 401(k)
  • FSA/HSA
  • Commuter Benefits
  • Tuition Assistance Plan
  • Vacation and Sick Time
  • Paid Parental Leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Microsoft Office SuiteAdobe PDF
Soft Skills
interpersonal skillsorganizational skillscommunication skillsadaptability