Content Management Associate – Knowledge Specialist Team

Wolters Kluwer

Content Management Associate solving internal queries and maintaining knowledgebase for Wolters Kluwer. Collaborating with government agencies and providing rapid accurate answers to fulfill client orders.

Posted 5/21/2026full-timeDallas • Illinois, Minnesota, Ohio, Texas • 🇺🇸 United StatesJuniorMid-Level💰 $29,200 - $48,900 per yearWebsite

About the role

Key responsibilities & impact

Respond to internal queries posed by WK team members
Maintain task status updates for team members
Communicate directly with external government agencies
Convey findings to team members via verbal and written correspondence
Add new and updated license information to the BL Brain knowledgebase
Conduct audits of knowledgebase to identify and remedy outdated or missing data
Collaborate with Marketing on public facing web material as needed

Requirements

What you’ll need

Minimum 1 year experience in an Administrative Role
At least 1 year working in Business Compliance, Legal, Business Licensing, or Government Agencies
Exceptional interpersonal skills
Ability to identify and report on weak points in stored knowledge
Ability to adapt to changing regulatory environment
Excellent organizational and communication skills
Proficiency in Microsoft Office Suite and Adobe PDF

Benefits

Comp & perks

Medical, Dental, & Vision Plans
401(k)
FSA/HSA
Commuter Benefits
Tuition Assistance Plan
Vacation and Sick Time
Paid Parental Leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Microsoft Office SuiteAdobe PDF

Soft Skills

interpersonal skillsorganizational skillscommunication skillsadaptability