Content Management Analyst – Tax SME

Wolters Kluwer

. Tax domain & content expertise .

Posted 5/19/2026full-timeWichita • Kansas, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $43,900 - $75,250 per yearWebsite

About the role

Key responsibilities & impact

Tax domain & content expertise
Interpret tax rules and translate them into implementable logic for planning calculations, rates, thresholds, phaseouts, and lookup-table driven behavior.
Identify edge cases and scenarios that must be supported to meet practitioner expectations and compliance needs.
Provide authoritative guidance on rule interpretation in complex or ambiguous scenarios.
Maintain awareness of tax law and administrative guidance changes that impact planning content and tooling.
Translate practitioner knowledge into clear functional guidance for product, engineering and QA teams.
Partner with product and engineering to define and refine workflows for next-generation content maintenance and validate calculation logic and outcomes against real world tax scenarios.
Surface adoption risks early and propose mitigations.
Provide hands-on feedback from use cases to improve usability, trust, and efficiency of the tooling.
Author clear functional requirements, user stories, and acceptance criteria that are testable and aligned to practitioner outcomes.
Validate calculations, roll-forwards and reporting outputs to ensure accuracy and compliance.
Assist QA teams by reviewing test cases and identifying coverage gaps.
Serve as domain escalation point for defects discovered during testing.
Create, review, and execute test plans (including UAT) to validate accuracy, consistency, and regression stability across releases.
Investigate and triage defects; collaborate with QA and engineering to identify root cause and confirm fixes.
Represent the voice of the tax practitioner and ensure alignment with real-world workflows.
Serve as the day-to-day tax compliance representative in cross-functional discussions, balancing speed of delivery with quality and risk management.
Communicate complex tax and workflow concepts clearly to technical and nontechnical audiences, document decisions and rationale.
Support demos, enablement sessions, and quick-reference guidance to accelerate adoption across the analyst community.

Requirements

What you’ll need

3–5 years of experience in tax preparation, tax technology, tax research, or tax content development (public accounting, industry, or software) primarily with 1040 federal and state returns required, with additional exposure to pass through returns and K-1s preferred.
CPA or CPA eligible preferred.
Strong understanding of how tax professionals use planning tools and the types of data/lookup tables that drive planning outcomes.
Demonstrated ability to translate tax rules into precise, testable requirements and validate outcomes through scenario-based testing.
High attention to detail and comfort working with ambiguity; proactive in surfacing risks, assumptions, and gaps.
Experience with commercial tax planning and/or compliance software (as a practitioner user or within a tax software organization).
Exposure to data-driven content maintenance, rule engines, or structured content systems.
Experience supporting change management, training, demos, or analyst enablement for new tooling.
Comfort using developer-adjacent tooling (e.g., test environments, issue tracking systems, basic query or scripting) to accelerate analysis and validation.

Benefits

Comp & perks

Medical, Dental, & Vision Plans
401(k)
FSA/HSA
Commuter Benefits
Tuition Assistance Plan
Vacation and Sick Time
Paid Parental Leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

tax preparationtax technologytax researchtax content developmentscenario-based testingdata-driven content maintenancerule enginesstructured content systemstest plansvalidation of calculations

Soft Skills

attention to detailproactive risk managementcommunication of complex conceptscollaborationproblem-solvingadaptabilityuser advocacyclear documentationcross-functional teamworktraining and enablement

Certifications

CPACPA eligible