Lead Technical Product Manager – Healthcare Technology

Wolters Kluwer

. Define and drive a comprehensive growth strategy for UpToDate Expert AI, spanning awareness, acquisition, activation, and early engagement.

Posted 5/16/2026full-timeWaltham • California, Illinois, Massachusetts, New Jersey, New York, Pennsylvania • 🇺🇸 United StatesSenior💰 $128,900 - $226,050 per yearWebsite

About the role

Key responsibilities & impact

Define and drive a comprehensive growth strategy for UpToDate Expert AI, spanning awareness, acquisition, activation, and early engagement.
Own growth OKRs across the end-to-end funnel, identifying the highest-impact levers to increase adoption.
Identify and develop new pathways to reach clinicians.
Improve how clinicians discover, access, and begin using AI-enabled products across channels (web, mobile, enterprise, EHR).
Partner across marketing, sales, and customer success to streamline acquisition flows and reduce friction from first touch through activation.
Shape onboarding and early user experiences to ensure rapid time-to-value and strong initial engagement.
Use targeted experimentation to refine key moments in the user journey, focusing on measurable improvements in conversion and activation.
Lead initiatives that span multiple teams and functions, bringing together cross-functional teams to achieve shared growth goals.
Step beyond traditional product boundaries when needed to unblock growth opportunities and drive outcomes.
Align stakeholders around clear priorities, tradeoffs, and success metrics.
Support go-to-market efforts, including messaging, positioning, and launch strategy for new AI capabilities.
Define and evolve measurement frameworks across the funnel, including awareness, acquisition, activation, and early retention.
Ensure strong instrumentation and visibility into user behavior across channels and products.
Use experimentation, cohort analysis, and user insights to inform decisions and prioritize initiatives.
Monitor growth performance and communicate insights, risks, and opportunities to senior leadership.
Continuously refine strategies based on data, experimentation, and market feedback.
Develop a deep understanding of clinician behavior, motivations, and barriers to adopting AI-enabled tools.
Identify unmet needs and opportunities to better connect users with relevant product value.

Requirements

What you’ll need

7-10 years of product management experience, with exposure to growth, acquisition, or user engagement initiatives.
Demonstrated success driving measurable improvements in user adoption, activation, or early lifecycle engagement.
Experience working across multiple functions (e.g., marketing, sales, partnerships, product) to deliver outcomes.
Strong analytical skills, with experience using data to inform decisions and prioritize work.
Technical fluency and ability to partner effectively with engineering and data teams.
Experience operating in complex or enterprise environments.
Excellent communication skills across technical, business, and executive audiences.
Ability to navigate ambiguity and drive alignment across diverse stakeholders.
Experience in healthcare technology, clinical decision support, or provider-facing products (preferred).
Familiarity with clinician workflows and barriers to technology adoption (preferred).
Experience with AI/ML-powered products, including LLM-based features (preferred).
Understanding of HIPAA, SOC 2, HITRUST, or similar regulatory environments (preferred).

Benefits

Comp & perks

Medical, Dental, & Vision Plans
401(k)
FSA/HSA
Commuter Benefits
Tuition Assistance Plan
Vacation and Sick Time
Paid Parental Leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementuser adoptionactivationuser engagementdata analysisAI/ML productscohort analysisexperimentationmeasurement frameworkstechnical fluency

Soft Skills

analytical skillscommunication skillsnavigating ambiguitycross-functional collaborationstakeholder alignmentleadershipstrategic thinkingproblem-solvinguser experience designadaptability

Certifications

HIPAASOC 2HITRUST