Outside Sales

• Own and execute a territory growth plan targeting larger or more complex contractor accounts.
• Cultivate strong, consultative relationships with owners and operational leaders, understanding their unique business needs and presenting tailored Payzer solutions.
• Navigate multistakeholder sales cycles with fluency across product lines: scheduling, invoicing, payments, financing, and reporting.
• Lead the entire sales process from prospecting and discovery to solution presentation, proposal, and close.
• Drive outbound activity and manage inbound leads, with a focus on maximizing territory penetration and win rates.
• Maintain an accurate and up-to-date pipeline using Salesforce and sales engagement tools.
• Partner with your Regional Sales Manager and Marketing to refine go-to-market strategies and feedback loops from the field.
• Actively contribute to improving sales processes, messaging, and playbooks through collaboration and data-informed insight.
• Consistently obtain monthly and quarterly sales targets, with a focus on quality deals and long-term value.
• Take ownership of your professional growth by engaging in leadership development opportunities, advanced sales training, and cross-functional initiatives.
• Prepare for career advancement into roles such as Regional Sales Manager, Strategic Accounts, or Team Lead.

Territory Sales Manager – NY/PA

Sales

• Apply a solution selling approach to customized multi-product/multi-vendor solutions (hardware, software, and services).
• Employ a Growth Mindset to maintain expert level knowledge of current and competitive telematics solutions.
• Act as a Trusted Partner to customers, partners and colleagues.
• Manage a pipeline of opportunities that lead to regular exceeding of monthly quotas.
• Manage relationships with existing clients to assist with reorders, upsells, and renewals.
• Manage customer contract negotiations with the support of management, finance, legal and other teams.
• Develop and maintain a large pipeline of new and existing opportunities using Salesforce.

Telematics Strategic Sales Manager – Enterprise, Government Fleet

• Own and execute a territory growth plan targeting larger or more complex contractor accounts.
• Cultivate strong, consultative relationships with owners and operational leaders.
• Navigate multistakeholder sales cycles with fluency across product lines.
• Lead the entire sales process from prospecting to close.
• Drive outbound activity and manage inbound leads.
• Partner with your Regional Sales Manager and Marketing to refine go-to-market strategies.
• Consistently obtain monthly and quarterly sales targets.
• Engage in leadership development opportunities and advanced sales training.

Territory Sales Manager – NC/FL

Territory Sales Manager – CA/AZ

• Own and execute a territory growth plan targeting larger or more complex contractor accounts.
• Cultivate strong, consultative relationships with owners and operational leaders, understanding their unique business needs and presenting tailored Payzer solutions.
• Navigate multistakeholder sales cycles with fluency across product lines: scheduling, invoicing, payments, financing, and reporting.
• Lead the entire sales process from prospecting and discovery to solution presentation, proposal, and close.
• Drive outbound activity and manage inbound leads, with a focus on maximizing territory penetration and win rates.
• Maintain an accurate and up-to-date pipeline using Salesforce and sales engagement tools.
• Partner with your Regional Sales Manager and Marketing to refine go-to-market strategies and feedback loops from the field.
• Actively contribute to improving sales processes, messaging, and playbooks through collaboration and data-informed insight.
• Consistently obtain monthly and quarterly sales targets, with a focus on quality deals and long-term value.
• Take ownership of your professional growth by engaging in leadership development opportunities, advanced sales training, and cross-functional initiatives.

Territory Sales Manager – PA/NJ/DE

Product Manager

• Define standards for message orchestration, channel selection, and communication architecture
• Partner with engineering, design, marketing, and CX teams
• Continuously evaluate how customers experience WEX communications across channels
• Establish governance frameworks for message usage, frequency, prioritization, and templates
• Collaborate across marketing, operations, engineering, customer support, and product teams

Product Manager III, Omnichannel Customer Communications

Manager

• Lead the development and delivery of high-impact applications
• Directly manage a Scrum team, ensuring adherence to Agile methodologies
• Provide architectural guidance and technical oversight
• Establish, implement, and enforce best practices for SDLC hygiene
• Drive a culture of quality, accountability, and operational excellence
• Recruit, mentor, and develop a team of application developers and engineers

Senior Manager, Application Development

Account Executive

• Meets monthly, quarterly, and annual financial targets by identifying new prospective customers and generating new accounts.
• Identifies underlying business problems and unique requirements for potential WEX clients through the use of open-ended questions to uncover needs, wants and challenges.
• Links WEX product features and benefits to the potential clients’ needs.
• Creates and conducts effective proposal presentations and responses that identify prospective customers’ business problems, the effects of the problems, and the WEX solutions to their problems.
• Maintains industry knowledge including knowledge of competitive landscape.
• Actively seeks out additional training on new products and provides feedback to product development group regarding customer challenges and potential modifications or new WEX products that could resolve those challenges.
• Demonstrates the ability to gather and submit detailed business information for underwriting and pricing.
• Maintains accurate records of all sales activities including sales calls, presentations, closed sales, and follow-up activities including the use of Sales Force to maintain accurate records to maximize portfolio potential.
• Negotiates non-standard payment terms with new applicants.
• Anticipates and seeks out potential customers’ objections and concerns.
• Responds to unexpected or challenging questions, price questions, and objections.
• Understands and leverages the relationship between benefits, value, and price to acquire new customers.
• Coordinates the implementation and delivery of WEX FleetOne products to new customers.
• Maintains close contacts with customers and establishes a comprehensive customer experience that includes consultation and analysis.
• Maintains contact with all new customers in portfolio to ensure high levels of client satisfaction.
• Follows up on customer issues to ensure resolution through appropriate internal and external resources.
• Plans potential and customer contacts ensuring proper balance is maintained between existing customers and prospective customers.
• Builds sufficient pipeline of new customers to maintain portfolio.

Inside Sales Representative – Own Quota

NLP Engineer

• Collaborate with senior engineers, product managers, and domain experts to understand our customers' needs and challenges.
• Apply your research skills to design, code, and test novel AI/ML solutions.
• Develop, evaluate, and iterate on AI/ML models (including LLMs) to solve a core business problem.
• Analyze existing platforms to identify bottlenecks and propose opportunities for algorithmic or systems-level improvements.
• Gain hands-on experience with our production systems, including CI/CD pipelines (GitHub Actions) and Infrastructure as Code (Terraform).
• Present your findings and project outcomes to the team and key stakeholders at the end of your internship.

PhD Intern – AI/ML/NLP Engineer

Operations

• Supports hardware and software installation, configuration, operation, and ongoing maintenance of the computer/data center.
• Operates, monitors, and performs basic troubleshooting of equipment, networks, and data processing/batching.
• Assists with logging and documentation of equipment and processes.
• Monitors Authorization, Online, and Web Services applications; triages and escalates issues to Manager as appropriate.
• Monitors and assists in failovers, Disaster Recovery Tests, Authorization swings, maintenances, and releases as required.
• Communicates to both Technical Services teams and IT - Operations teams during times of outage or service impact.
• Monitors infrastructure components to ensure availability; triages and escalates issues as appropriate.
• Executes batch schedules to ensure compliance with customer SLAs; triages and escalates issues to Manager as appropriate.
• Performs ITSM Management and works Operations tickets as needed.
• Ensures communication to the IT Operations Manager regarding incidents impacting the Partner.

Data Center Operations Technician

Full-stack Engineer

• Develop and maintain strong, collaborative relationships with Vice Presidents and leaders across Call Center and Implementation teams.
• Act as the primary technical liaison, capturing business requirements and pain points from service teams and translating them into a clear, prioritized technical roadmap for service application enhancements.
• Champion changes that serve the dual purpose of improving the customer experience and increasing the efficiency and effectiveness of our service representatives.
• Lead the planning and prioritization of service application initiatives, ensuring alignment with overall company goals and product strategy.
• Bring technical rigor to the customization and configuration of our service applications, with a strong focus on Salesforce best practices.
• Oversee the architecture and governance of the Salesforce platform, ensuring scalability, maintainability, and adherence to security standards.
• Define and enforce modern SDLC practices for the team responsible for service application development and customization, including robust testing, code reviews, deployment processes, and continuous integration/continuous delivery (CI/CD).

Senior Director – Software Engineering

• Design, develop, test, and deploy new features and functionalities for our microservices platform
• Build robust and scalable microservices, including defining service boundaries
• Contribute to our CI/CD pipelines, including implementing Infrastructure as Code (IaC) using tools like Terraform
• Utilize agile development methodologies like TDD and BDD within a microservices and event-driven architecture
• Analyze data to understand risk problems and build effective solutions
• Support live microservices, including proactive monitoring and rapid incident response
• Build and maintain a platform for deploying, managing, and monitoring microservices
• Collaborate effectively with partners/stakeholders to understand customer needs and business challenges
• Develop and maintain tools and frameworks to support the development and testing of microservices

Junior Software Development Engineer

Implementation Specialist

• Ability to understand and follow direction provided in configuration documentation
• Configure client sites, including benefit plan rules, details, prices, text, and documents
• Data import design and implementation
• Data analysis and audit (often from various sources)
• Communicate and interface with management and clients, professionally and accurately
• Design, implement and produce reports providing summary and audit details
• Integrate My Benefit Express™ and client systems, including data migration and assessing system compatibility
• Ability to constantly evolve current integration strategy to ensure efficiency
• Ability to successfully meet deadlines
• Strong customer service orientation

Implementation Specialist 2

Security Engineer

• Engineer, implement, and monitor security measures to protect the enterprise
• Configure and troubleshoot security infrastructure devices
• Regularly review configurations and develop improvement plans
• Develop technical solutions and new security tools to help mitigate security findings
• Write comprehensive reports including assessment-based findings, outcomes and recommendations for security enhancement.
• Work closely with Enterprise IT teams on securing Wex's infrastructure and applications
• Able to mentor other engineers both technically and professionally

Information Security Engineer – Level 3

Customer Support

• Facilitate the setup and maintenance of customer accounts for various payment methods, including direct debit ACH
• Ensure accurate and timely processing of payment authorizations and updates
• Process and document various A/R adjustments, such as write-offs and refunds, ensuring proper approvals and adherence to company policies
• Manages customer situations by analyzing account history and information to provide solutions, support retention, and make decisions regarding payment options, reactivations, and escalations
• Ensures aged credits are minimized in line with compliance limits, while mitigating financial risk through careful decision-making
• Respond to customer inquiries related to payment methods, adjustments, and payment plans in a professional and timely manner, escalating complex issues as necessary
• Identify opportunities for process improvements within the administrative functions of the Receivables Support Operations department and contribute to the development of more efficient workflows
• Proactively identify and embrace opportunities to integrate AI and automation technologies into operational processes
• Ensure all activities are conducted in compliance with relevant company policies, procedures, and regulatory requirements
• Accurately documents account activities, ensures timely follow-up, and meets quality and productivity metrics
• Work closely with the Collections, Cash Applications, and other internal teams to ensure seamless A/R processes
• Provide general administrative support to the A/R team, including data entry, record-keeping, and generating reports as required
• Assist in the administration and tracking of customer payment plans, including documentation, monitoring adherence, and escalating past-due accounts as needed