Westfield Health

Product Manager

• Owns Profit and Loss accountability for multiple insurance product lines, sectors, states and regions and reports P/L growth performance to stakeholders.
• Achieves underwriting profit and growth objectives through product, pricing, underwriting, and other actions in partnership with cross-functional teams.
• Collaborates with senior leadership and stakeholders to develop multi-year customer-centric product strategy for assigned products.
• Leads development and innovation of insurance products from concept to launch: market research, feature design, pricing, regulatory compliance, testing, and documentation.
• Recommends and negotiates improvements or changes in process or systems design.
• Monitors and analyzes product performance tracking KPIs and identifying opportunities for improvement.
• Identifies market opportunities, defines product vision and strategy, and delivers measurable results including process improvements.
• Resolves system issues by leading research and root-cause analysis and monitoring system controls and processes to ensure smooth operations.

Senior Product Manager – Insurance Consulting

Account Manager

• Performs a variety of customer service activities for agents and clients including answering customer inquiries, communicating/negotiating with the company, troubleshooting problems, handling renewals, and offering additional coverages.
• Handles incoming customer calls and emails including coverage questions, policy changes, quotes, billing issues, claims intake, certificate requests, special language requests and underwriting issues.
• Conducts account reviews periodically and enhances and strengthens existing accounts with additional coverage as needed.
• Resolves disputes between customers, company, agencies and others and keeps appropriate parties informed of progress.
• Works closely with agencies, follows agency instructions within guidelines, and writes generally simple bonds, handles renewals, cancellations and non-renewals.
• Documents work with appropriate activities in the management system and serves as a resource to the Company's insurance team.
• Cooperatively responds to underwriting requests for additional customer information and utilizes company software, agency management systems, and tools.
• Shares industry updates and stays informed of state-specific guidelines, supports implementation project planning, identifying milestones, risks, and mitigation actions.

Commercial Lines Account Representative

Bookkeeper

• Manage and oversee the payroll process, ensuring accurate and timely processing of payroll for all employees and supervising the payroll team.
• Train and equip team members to carry out payroll duties effectively and manage talent, hiring, succession planning, performance, and development.
• Develop and implement payroll policies and procedures to ensure compliance with federal and state regulations (e.g., FLSA, FMLA).
• Maintain accurate payroll records, prepare reports, and ensure confidentiality of payroll and employee data.
• Implement and manage automated payroll systems; evaluate and recommend changes to payroll software and technologies.
• Conduct regular audits of payroll data including hours, salaries, deductions, and reconcile with benefit plans and policies.
• Ensure accurate payroll deductions and reporting for employee benefit programs such as health insurance and retirement plans.
• Coordinate with HR, Accounting, and third-party service providers to resolve discrepancies, manage agency notices, review vendor tax filings, and reconcile quarterly and annual reporting.
• Manage priorities, workload distribution, remove barriers, and ensure a high-performing payroll team.

Payroll Manager

• Gain insights into financial reporting and tax processes within an insurance company.
• Assist with project management and prepare/file state and local tax returns.
• Analyze processes, update standard operating procedures, and support compliance/regulatory work.
• Lead a self-directed continuous improvement project encouraging intern innovation.
• Participate in training programs, workshops, and internship events (e.g., Lunch and Learns).
• Complete assigned tasks, conduct research, gather and analyze data, and take responsibility for administrative/support tasks.
• Collaborate with colleagues, deliver presentations, and develop business communication skills.
• Field roles may require driving/traveling at least 25% of working time.

Tax Intern

Application Engineer

• The Application Development Engineer is responsible for development of software applications by coding, testing, and maintaining application software under moderate supervision.
• Works closely with lead/senior engineers, teammates and stakeholders, often in a SAFe Agile team, to deliver moderate complexity software solutions on time and within budget.
• Implement and support CI/CD pipelines (Jenkins, GitLab CI or similar) and container technologies (Docker, Kubernetes).
• Design and document RESTful APIs and integration services using OpenAPI/Swagger.
• Perform coding, unit testing, system and integration testing, code reviews, scans, and resolve defects to ensure quality standards.
• Maintain and modify production applications, perform application maintenance, upgrades, adherence to security protocols, and user support.
• Keep up to date with industry trends; role is not eligible for visa sponsorship.

Application Development Engineer, Java, OutSystems, Kafka

Financial Planning and Analysis

Financial Planning and Analysis Consultant

• Responsible for supporting financial planning and analysis activities and working with FP&A Manager to create and implement financial models, forecasts, and budgets.
• Monitors, analyzes, and reports on key financial and operational results; identifies improvement opportunities and supports initiatives to improve financial practices.
• Assists in developing financial forecasts, budgets, creating financial models, analyzing data, and providing strategic insights and recommendations to senior management.
• Conducts ad-hoc financial analysis to support decision-making and identifies areas for improvement.
• Works closely with accounting, sales, and operations to gather financial data and insights.
• Designs, develops, builds, and maintains complex financial models aligned to competitive business strategy to project future performance and identify KPI targets.
• Contributes to business benefit realization discipline and articulates desired strategic outcomes with partners.
• Identifies, supports, and drives initiatives to improve, automate, and mature financial practices, policies, and methodologies.
• Develops and supports frameworks, tools, and structures for oversight and governance over financial and operational processes.
• Engages in identification and calculation of key financial and operational targets for desired outcomes.

Senior Financial Planning Analyst

Underwriter

• Leads Western Zone Underwriting leaders and underwriters fostering a high performing culture that empowers the team to identify and solve problems, embrace change, and pursue continuous skill and career development.
• Drives a disciplined underwriting culture by setting clear expectations, coaching to sound decision-making, fostering collaboration between peers and Underwriting Practices, ensuring the execution of underwriting guidelines , authority and compliance requirements and promoting best practice sharing across the team
• Establishes, monitors, and drives performance and territory objectives—including quality, new written premium, policy count, retention (premium and count), responsiveness, and pricing utilization—to ensure consistent execution and achievement of business goals.
• Builds and sustain a collaborative partnership across Sales, Product, Underwriting and Operations to set strategic direction, monitor performance and market trends, and solve complex problems in support of territory objectives.
• Leads Small Business Underwriting initiatives that advance priorities and address complex, large-scale challenges in support of the overall Small Business Strategy.
• Builds and maintains talent routines including talent reviews, coaching, development planning, and talent pipelines to attract, retain and enable team members to set and achieve goals.
• Manages the demand and capacity across the Western Zone to deliver a best-in-class experience for agents while consistently achieving of our performance standards.
• Engages with professional industry groups and stays current on industry developments and regulatory changes to inform to decision-making and integrate into Small Business Underwriting

Small Business Underwriting Zone Leader

Consultant

• Manages business continuity and provides oversight to disaster recovery of the company’s functions and day-to-day management.
• Leads Business Continuity function and consults on Disaster Recovery functions, ensuring that vision, goals and objectives are clearly set and implemented.
• Manages and coordinates the response to disruptions that affect more than one key company resource (e.g., people, property, technology) during a major incident or disaster event and may require the implementation of a Business Continuity Plan (BCP) and documentation.
• Serves as subject matter expert for business continuity and disaster recovery practices at the enterprise level.
• Coordinates and consults in the development and maintenance of Business Impact Analysis (BIA) and Business Continuity Plans (BCP) documents for all identified business units and ensures their approval.
• Builds and maintains working relationships and processes across all of IT, all business units and specific members of the executive leadership team.
• Oversees the planning and execution of annual recovery exercises, including meeting goals, schedules, organizational coordinators, supervises during the actual exercise, communicates to all parties internally and externally, and documents actual results and ensures that the recovery is well organized, efficient and successfully completed.
• Develops a comprehensive Business Continuity and Disaster Recovery exercise report that captures actual timelines of events, identifies gaps in recovery and opportunities for improvement.
• Manages and monitors the resolution of deficiencies identified during BCP design, testing and implementation and assists in testing all BIA compliant business critical processes systems, applications and data recovery plans.
• Maintains knowledge of business continuity and disaster recovery principles and best practices through research, industry networking and conference attendance to share knowledge, trends and improvements across the organization.

Business Continuity Consultant

Insurance

• Directly handle, manage and/or oversee commercial and financial lines Public and Private D&O, E&O, EPL, Fiduciary and Crime/Fidelity claims.
• Handle claims in accordance with Claim Handling Best Practices in all phases of the claim including through initial contact, investigation of the claim, evaluation the claim for coverage and reserving for exposure, and in the resolution and documentation of claims.
• Provide top-notch customer service through all interactions and communications including with internal and external customers and business partners.
• Review and evaluation of policies to determine coverage.
• Resolve coverage-related matters working collaboratively with outside counsel when necessary.
• Complete written reports and present claims to management, underwriting, actuary and reinsurers on claim developments as needed.
• Adhere to all statutory regulations and Unfair Claims Practices Acts.
• Consistently communicate claim developments, exposure analyses and requests for authority to claims management.
• Participate in mediations, settlement conferences and otherwise see claims through to resolution.
• Work closely with underwriting and other business partners to review, analyze, and communicate claim trends and help develop policy language.
• Along with underwriting, attend current and prospective meetings with insureds and brokers.
• Work with and manage outside vendors, including outside attorneys to manage budgets and oversee litigation.

Senior Claims Specialist

Full-stack Engineer

• As an Intern on the Linux Team at Westfield, you will maintain and enhance our Linux environments and related technologies, including Red-Hat Linux Servers, Java application servers (Tomcat and WebSphere), F5 load balancers, Kubernetes Clusters (OpenShift), and more. Your responsibilities will span across the implementation of solutions, handling incident resolution, lifecycle event planning, and service request fulfillment.\n• The internship will be 20-40 hours a week beginning in Fall 2025.\n• Assist in maintaining Red Hat Linux servers, including patching, monitoring, and troubleshooting.\n• Support automation efforts using scripting and configuration tools.\n• Participate in Kubernetes/OpenShift administration tasks such as deploying workloads and monitoring cluster health.\n• Collaborate with the team to implement networking solutions involving DNS, firewalls, and load balancing.\n• Document technical procedures and contribute to internal knowledge bases.\n• Attend team meetings, share progress, and engage in cross-functional projects.\n• Collaborates with colleagues, supervisors, and other stakeholders to effectively communicate progress, challenges, and ideas, and actively participates in team meetings or discussions.\n• Works on projects that provide opportunity to collaborate with other interns as well as associates in other departments, ranging from data analysis to mentors.\n• Identifies and resolves issues or challenges that arise during the internship, demonstrating problem-solving skills and a proactive approach to finding solutions.\n• Demonstrates professionalism, punctuality, and a strong work ethic by being reliable, responsible, and maintaining a positive attitude towards assigned responsibilities.\n• Develops business skills in communication and shadowing other professionals.\n• Attends business unit meetings as assigned and creates and delivers presentations as requested.\n• Seeks feedback from supervisors or mentors, actively seeking opportunities for improvement, and applying learning to enhance performance throughout the internship.

Linux Intern (Fall 2025)

Actuary

• The Westfield Actuarial Internship offers an opportunity to work on matters of ratemaking, reserving and pricing analytics. Actuarial Interns work with experienced professionals on meaningful projects focused on developing technical actuarial acumen, programming skills, and communication in a collaborative environment. Throughout the summer, the internship also provides broad exposure and interaction with professionals across the organization giving you a comprehensive view of the property and casualty insurance industry.
• Completing meaningful actuarial assignments with direction/support/coaching from actuarial leaders and peers.
• Follows standard processes in assisting with the following items in assigned area: (IE Pricing, Loss Reserving, R&D)
• Providing input on pricing of new and existing products.
• Collaborating with Underwriting and Product in managing business.
• Determining loss and loss expense reserve recommendations.
• Preparing and defending state filing materials.
• Develop management reports.
• Estimating unpaid loss and loss expense liabilities.
• Assists the business unit in completing the tasks assigned to them, which often includes, but is not limited to, project work and covering the day-to-day operations of the business unit.
• Participates in training programs, workshops, and on-the-job learning opportunities to enhance knowledge and skills related to the field or industry of the internship.
• Participates in summer internship program events, including Lunch and Learns.
• Completes assigned tasks and projects efficiently and effectively, following instructions and guidelines provided by supervisors or mentors.
• Conducts research, gathers data, and analyzes information relevant to the internship focus or assigned projects.
• Takes responsibility for administrative and support tasks of the department.
• Collaborates with colleagues, supervisors, and other stakeholders to effectively communicate progress, challenges, and ideas, and actively participates in team meetings or discussions.
• Works on projects that provide opportunity to collaborate with other interns as well as associates in other departments, ranging from data analysis to mentors.
• Identifies and resolves issues or challenges that arise during the internship, demonstrating problem-solving skills and a proactive approach to finding solutions.
• Demonstrates professionalism, punctuality, and a strong work ethic by being reliable, responsible, and maintaining a positive attitude towards assigned responsibilities.
• Develops business skills in communication and shadowing other professionals.
• Maintaining accurate records, documenting progress, and preparing reports or presentations as required by the internship program or supervisors.
• Attends business unit meetings as assigned and creates and delivers presentations.
• Seeks feedback from supervisors or mentors, actively seeking opportunities for improvement, and applying learning to enhance performance throughout the internship.