Westfield Health

Customer Support

• Works to acquire the knowledge, experience, skills, and business acumen in the assigned area
• Assists leader, team, or business unit with work assigned to them
• Develops business acumen through interactions and shadowing with other paraprofessionals
• Attends business unit meetings, executes research, and provides information
• Develops operating knowledge of Company standardized hardware, software programs, third-party software, and processing procedures
• Works toward developing an understanding of key concepts and appropriate business skill application

Customer Care Representative – Trainee

Insurance

• Collects, analyzes, and maintains reinsurance renewal submission data, schedules, and supporting documentation.
• Reviews reinsurance contracts and supports analysis related to treaty and facultative placements.
• Makes recommendations to improve the quality, accuracy, and availability of reinsurance‑related data.
• Monitors, reviews, and analyzes large losses to assess reinsurance impact and ensure compliance with contractual reporting requirements.
• Monitors the rendering of reinsurance premium and loss accounts, commissions, collections, and collateral; prepares and processes reinsurance billing statements.
• Coordinates with reinsurers and internal accounting teams to resolve billing, settlement, and transactional issues.
• Responds to inquiries from internal stakeholders regarding reinsurance contracts, facultative placements, premium and claim activity, and reinsurance procedures.
• Prepares the annual reinsurance budget, periodic variance analyses, and management reports related to reinsurance performance.
• Monitors compliance with reinsurance guidelines and procedures across departments and takes action to resolve issues.
• Identifies opportunities for process improvements; solves problems and removes barriers to ensure accuracy and timeliness of reinsurance work products.

Senior Reinsurance Analyst

AI Engineer

• Build containerized AI services in Python. Implement clean APIs where needed and standards-based integrations for enterprise systems.
• Design retrieval & agent flows using industry-standard frameworks; implement prompt/tool versioning and safe rollouts (e.g., feature flags, canary).
• Guardrails & governance: help implement controls around PII handling, audit logging, RBAC, prompt-injection defenses, and egress controls.
• Evaluation automation: create eval harnesses, golden sets, regression gates, and basic business KPIs (e.g., quality, safety, latency, cost).
• Observability: instrument tracing/metrics/logging with standard tooling, integrate with enterprise monitoring/logging platforms, and build actionable dashboards/alerts.
• Operational rigor: contribute to runbooks and incident hygiene. Participate in the on-call rotation for the AI services you help own.
• CI/CD: use pipeline-as-code for delivery and keep code-quality/security gates clean for frequent deployments.
• Team play: embed with asset teams when appropriate. Contribute back reusable components, SDKs, and docs to the AI engineering platform.

Security Engineer

• Operate and enhance enterprise IAM and SSO platforms, supporting both internally developed and third-party applications
• Integrate applications using modern authentication and federation standards (SAML, OAuth, OIDC)
• Troubleshoot and remediate user-to-system and system-to-system access issues across web and cloud environments
• Support secure authentication and access control patterns, including MFA, RBAC, and privileged access use cases
• Partner with application teams to onboard new applications into SSO using established design patterns and standards
• Perform routine platform maintenance, upgrades, and configuration changes following change management best practices
• Monitor identity-related security events and support incident response activities when access-related issues arise
• Provide technical guidance to application and infrastructure teams on secure identity integration and access design
• Contribute to security standards, procedures, and documentation related to identity, access, and authentication

Information Security Engineer

Actuary

• Assist in conducting profitability and segmentation analyses to identify profitable growth opportunities and areas requiring remediation.
• Prepare monthly and quarterly reports on pricing and portfolio performance, monitoring key actuarial metrics including risk-adjusted rate change, actual vs. technical price, and mix of business.
• Assist in building and analyzing exposure profiles to assess portfolio composition and concentrations of risk.
• Support regular improvements to technical pricing models including enhancements for unique structures and implementing more comprehensive data capture
• Collaborate with underwriting teams to perform pricing / profitability evaluations for individual accounts as needed.
• Partner with other functions to improve data quality and integration into pricing tools and analytical frameworks.
• Contribute to actuarial studies and research projects aimed at improving pricing sophistication, drawing on predictive modeling techniques.
• Assist in actuarial due diligence for new product launches and program opportunities, including development of pricing structures and regulatory support.
• Improve efficiency of data extraction and manipulation processes for routine projects.
• Communicate analytical insights to underwriting and business partners to inform decision-making and strategy.

Actuarial Analyst

Strategy

• Handles the responsibility for the entire process development cycle, including design, execution, and continuous improvement of critical processes to support effective strategy workflows.
• Conducts industry trend research, market and competitive analysis, development of new growth opportunities, quantitative analyzes and evaluation of value propositions and competitive advantages to provide recommendations that inform strategic choices.
• Leads critical workflows for reviewing and updating the enterprise strategy and competitive business strategies of the insurance businesses.
• Monitors, evaluates, and analyzes external trends and integrates into strategy development, strategic planning, and competitive business strategy reviews.
• Builds and maintains critical processes to support effective strategic planning post strategy development to ensure successful implementation.
• Performs inorganic strategy activities including target identification, deal evaluation, deal execution and post-merger integration.
• Obtains approval of process recommendations with the Head of Strategy and effectively communicates established processes to appropriate business leaders.
• Collaborates with relevant executives to enable the Strategy Committee to assess the execution of competitive business strategies for each insurance business and the performance of non-insurance business.
• Effectively guides and instructs business leaders throughout the strategy lifecycle efforts by ensuring understanding of critical processes.

Strategy Lead

Data Analyst

• Assists the business unit in completing the tasks assigned to them, which often includes, but is not limited to, project work and covering the day-to-day operations of the business unit.
• Completes assigned tasks and projects efficiently and effectively, following instructions and guidelines provided by supervisors or mentors.
• Conducts research, gathers data, and analyzes information relevant to the internship focus or assigned projects.
• Takes responsibility for administrative and support tasks of the department.
• Collaborates with colleagues, supervisors, and other stakeholders to effectively communicate progress, challenges, and ideas, and actively participates in team meetings or discussions.
• Works on projects that provide opportunity to collaborate with other interns as well as associates in other departments, ranging from data analysis to mentors.
• Identifies and resolves issues or challenges that arise during the internship, demonstrating problem-solving skills and a proactive approach to finding solutions.
• Demonstrates professionalism, punctuality, and a strong work ethic by being reliable, responsible, and maintaining a positive attitude towards assigned responsibilities.
• Develops business skills in communication and shadowing other professionals.
• Maintaining accurate records, documenting progress, and preparing reports or presentations as required by the internship program or supervisors.
• Expected to drive/travel at least 25% of working time to perform essential functions. This may involve traveling on short notice or other daily driving duties as assigned.

Reinsurance and Catastrophe Risk Data Analytics Intern

Human Resources

• Serves as a HR advisor to the business unit, building a deep understanding of the business, providing insights and coaching to leaders to drive desired business outcomes through effective people strategies.
• Translates business strategies into HR and business unit priorities that align with the company’s vision and business outcomes through effective people strategies.
• Collaborates with HR networks of expertise to deliver integrated solutions, programs and policies that enhance workforce effectiveness, support business objectives, and foster a positive employee experience. Acts as a liaison between business units and HR NOE’s to ensure alignment and consistency in HR service delivery.
• Partners with HRBP leadership and Talent Management to translate business needs into talent strategies, including acquisition, development, and retention. Facilitates the talent review and succession planning process by partnering with senior management in identifying development and building robust leadership pipelines.
• Monitors, analyzes and interprets workforce data to identify trends (e.g. attrition, mobility or compensation) and inform strategic decisions. Communicates insights and recommendations to HR and senior leadership to drive organizational effectiveness.
• Implements strategic workforce plans, advising on build/buy/borrow talent decisions aligned with organizational strategy, business goals and budgets.
• Identifies, supports in the development and implements change management strategies to support organizational agility and performance. Collaborates with leaders to attract, retain, and develop best in class talent and foster a culture of collaboration, innovation, and excellence.
• Partners in the design and evolution of organizational structures, processes, and cultures for the assigned business units, to support business transformation, scalability and strategic growth.

HR Business Partner – 9 months FTC

Paralegal

• Leads regulatory filings and licensing activities with Departments of Insurance and other regulatory bodies.
• Conducts detailed legal research using platforms such as Westlaw, LexisNexis, and regulatory databases.
• Reviews, drafts, and edits contracts, NDAs, and other legal agreements.
• Prepares legal documents, correspondence, and training materials.
• Manages legal intake process for new matters.
• Drafts and maintains corporate records, board resolutions, and subsidiary documentation.
• Inputs and maintains data in legal systems (e.g., Legal Tracker, SharePoint).
• Works closely with a team of 8–10 attorneys and legal operations team.
• Assists with legal projects involving compliance, governance, licensing, and contracts.

Senior Paralegal

• Oversees all operations of the Safety & Security Department and OFIC Police Department.
• Develops strategic plans for law enforcement, safety, and security functions.
• Implements and manages safety and security programs.
• Guides the development of corporate compliance programs related to OSHA, EPA, NFPA, and other regulatory requirements.
• Owns talent management and all employee-related matters that influence morale, culture, and operational excellence.

Head of Safety – Security

Analyst

• Manages the Premium Audit department's technology needs and serves as Premium Audit's liaison to IT and software vendor(s) for the development, implementation, maintenance, testing and service issues of the premium audit software.
• Handles the operation and first level troubleshooting support of the premium audit software which includes maintaining and updating the system, user passwords, class code changes, processor configuration, policy extraction, coding and library files.
• Analyzes audit performance data and makes recommendations to the Premium Audit leadership team for enhancements to workflow and procedures.
• Partners with IT and software vendor(s) to plan, analyze and develop optimal business solutions.
• Assists the Premium Audit Leader with developing recommendations and business plans related to technology for the Premium Audit department.
• Researches and analyzes optional vendor solutions and makes recommendations to the Premium Audit Leader.
• Monitors progress of premium audit software projects and provides communication to Premium Audit and IT.
• Collaborates with software users to define business needs, identify project opportunities, scope, assumptions, resource needs, expected benefits, costs, and risks.
• Manages monthly, year-to-date and Ad Hoc reporting for the department, providing data on audits ordered, work completed by role and by vendor, revisions and net premium impact.
• Creates new reports which provide the leadership team with enhanced options to monitor workflow and individual performance.
• Provides department communication and employee training around system functionality and keying/coding when new systems are introduced and when changes occur.

Senior Analyst, Premium Audit Technology

Risk

• Assist Risk Control Consultants with data analysis, research, and reporting related to commercial risk exposures.
• Participate in client site visits to observe risk assessments and learn best practices for loss prevention.
• Support administrative tasks and maintain accurate records for projects and departmental initiatives.
• Collaborate with team members and other interns on cross-functional projects.
• Prepare presentations and reports summarizing findings and recommendations.
• For field roles: Travel up to 25% to client locations for risk control activities.

Risk Control Intern – Summer 2026

Financial Planning and Analysis

• Partner with the SVP in the development of the annual three-year operating budget, working also with the business and functional leaders during this process.
• Assist with strategic planning
• Update forecasts monthly based upon new developments, changes in assumptions, and business trends
• Provide budget-to-actual variance analyses for monthly, quarterly, and annual reporting for the segment, as well as functional and cost center levels
• Assist in creation and production of monthly operating reports to be used in monthly business reviews with segment President and leadership as well as quarterly business reviews with Westfield Corporate and segment leadership.
• Partner with functional/department leaders, through financial modeling and Pro-forma analyses, to support strategic decision making with day-to-day operations and new initiatives
• Own and socialize finance calendar with business leadership teams and Westfield Corporate to ensure business operations are aligned with finance deliverables
• Support business development activities with financial modeling for strategic partnerships, collaboration programs, and licensing activities
• Assist with in-depth capital budgeting and investments analyses
• Build, evolve, and publish regular KPI/metric reporting to track results and identify trends
• Develop sustainable financial systems and processes to support the Specialty segment effectively and efficiently
• Leverage Corporate resources as appropriate

Vice President, Finance

Business Operations

• Focus is to analyze and assist with current inflight initiatives and identify and implement improvements to the business process and technology platforms.
• Conduct a thorough current state assessment and document processes, identify obstacles, inefficiencies and opportunities for improvement.
• Create process documentation and guidelines, including standard operating procedures and workflow diagrams.
• Communicate with shareholders and stakeholders to ensure alignment on proposed changes.
• Assist with process audits and evaluate the effectiveness of implemented process changes, gathering feedback and making necessary adjustments.
• Provide training and support to team members on new processes and best practices.
• Drive and collaborate in the development of projects scope, plans and business cases.
• Monitor and evaluate the effectiveness of implemented process changes, measuring key performance indicators and making necessary adjustments for continuous improvement.

Business Operations Analyst

Email Marketing Manager

• Evolve Westfield’s existing email marketing function in Acoustic and spearhead the transition from Acoustic to HubSpot, including establishing scalable processes, creating segmented lists, developing automated workflows, and ensuring a smooth migration without disruption to current operations.
• Develop a future state vision, requirements, and partner with vendors to build a strategic roadmap for email marketing technology and automation.
• Collaborate closely with IT to manage integrations, ensure system compatibility, and support ongoing improvements to the email platform infrastructure.
• Build and manage end-to-end email marketing campaigns, including list creation, segmentation, content development, QA, deployment, and reporting.
• Streamline email marketing processes, ensuring best practices in compliance, deliverability, and efficiency.
• Build and optimize automated flows that support business objectives.
• Leverage customer data to provide consumer insights and refine automation strategies.
• Manage and optimize the email campaign calendar in alignment with Digital Marketing and Marketing Strategy Managers.
• Partner with external vendors to support eventual platform transition, template creation, and campaign execution.
• Oversee data integrations between the email platform and third-party tools.
• Track, analyze, and report on email performance metrics, with accountability for results and insights that inform future strategy.
• Use project management software (Wrike) to prioritize and align campaigns with business goals.