Channels, Digital Experience

Westfield Health

Digital Employee Experience Lead overseeing enterprise communication channels for Westfield's global team. Ensuring effective digital communication and collaboration among employees through strategic governance and standards.

Posted 6/18/2026full-timeWestfield Center • Ohio • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

Manages enterprise communication channels, including WeConnect Global and the employee email ecosystem.
Defines channel strategy, including when and how enterprise communication channels are used.
Establishes and enforces publishing standards and governance for enterprise communication channels.
Designs and leads implementation of a digital communications intake process for the Corporate Communications team.
Partners with communications colleagues and internal teams to support effective distribution of key communications.
Monitors channel effectiveness and recommends improvements based on available data, usage patterns and feedback.
Helps ensure enterprise messages are delivered consistently and in alignment with communication priorities.

Requirements

What you’ll need

8+ years of experience in communications, digital communications, employee communications or a related field.
Strong digital and platform expertise.
Experience with channel strategy and governance.
Experience managing content distribution in a complex environment.
Ability to work across teams to clarify channel needs, publishing standards and distribution approaches.

Benefits

Comp & perks

Health insurance
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

digital communicationschannel strategycontent distributionpublishing standardsgovernance

Soft Skills

collaborationcommunicationstrategic thinkingdata analysis