Westfield Health

Small Business Underwriting Zone Leader

Westfield Health

full-time

Posted on:

Location: Ohio • 🇺🇸 United States

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Job Level

Senior

About the role

  • Leads Western Zone Underwriting leaders and underwriters fostering a high performing culture that empowers the team to identify and solve problems, embrace change, and pursue continuous skill and career development.
  • Drives a disciplined underwriting culture by setting clear expectations, coaching to sound decision-making, fostering collaboration between peers and Underwriting Practices, ensuring the execution of underwriting guidelines , authority and compliance requirements and promoting best practice sharing across the team
  • Establishes, monitors, and drives performance and territory objectives—including quality, new written premium, policy count, retention (premium and count), responsiveness, and pricing utilization—to ensure consistent execution and achievement of business goals.
  • Builds and sustain a collaborative partnership across Sales, Product, Underwriting and Operations to set strategic direction, monitor performance and market trends, and solve complex problems in support of territory objectives.
  • Leads Small Business Underwriting initiatives that advance priorities and address complex, large-scale challenges in support of the overall Small Business Strategy.
  • Builds and maintains talent routines including talent reviews, coaching, development planning, and talent pipelines to attract, retain and enable team members to set and achieve goals.
  • Manages the demand and capacity across the Western Zone to deliver a best-in-class experience for agents while consistently achieving of our performance standards.
  • Engages with professional industry groups and stays current on industry developments and regulatory changes to inform to decision-making and integrate into Small Business Underwriting

Requirements

  • 10+ years of Commercial Underwriting experience and 3+ years of people management experience.
  • Bachelor's degree in related field and/or commensurate work experience.
  • Master's degree in a related field is preferred.
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