West Pharmaceutical Services

Solutions Engineer

• The Sr. Solution Architect, D&T, SAP BW possesses in-depth knowledge and experience to work autonomously
• Responsible for the SAP BW - Development, enhancements, with expertise in Production support
• Act as an expert in leading, designing, implementing and supporting the enterprise BI dashboards and reports
• Work experience in Enhancements and supporting the enterprise BW , expertise in HANA-BW data modelling using Eclipse Tool
• Work with Users and Functional teams to gather & document reporting requirements and to use the underlying data sources/data warehouses to meet business requirements
• Act as an expert in Daily Production support activities pertaining to SAP BW , CDS Views
• Worked on Production support data load issues , bugs , tickets from Business and enhancements
• Expertise in setup table fill concept, extraction from source systems like S4 Hana, ECC, APO
• Worked extensively on extraction from source systems like S4 , APO, HR , Flat file etc
• Expertise in LO Cockpit Extractions, Flat File Extractions and Generic Extractions
• Liaise with the SAP Functional Teams to work on solutioning on all Gaps/Enhancements or bug fixes
• Conduct training programs and knowledge transfer sessions for junior developers as needed

Senior Solution Architect, SAP BW

Manager

• Responsible for standardizing and implementing best in class quality processes and a “Continuous Improvement” culture across West
• Drive accountability within Quality for operational and quality excellence, continuous improvement and lead strategic quality programs
• Develop and implement the quality assurance strategy for West, Contract Manufacturing
• Support development of quality strategy and launch/ maintain related quality programs for West, Contract Manufacturing
• Lead the initiative to standardize and implement best in class quality processes between multiple sites
• Identify best practices and ensure roll out to relevant sites
• Organize and generate detailed quality information reports to show trends and the impact of process improvements
• Work with project managers, engineering team, and platform management to develop plans to implement improvement projects
• Communicate on a regular basis to senior QA leadership on the status of critical projects
• Ensure programs are introduced into the company in a compliant manner with appropriate regulatory requirements
• Coach and develop employees using development and retention plans as appropriate
• Lead complex, strategic quality programs that are cross-functional
• Maintain strategic alignment of quality programs across multiple sites, divisions and enterprise aligned to Global Quality Strategy
• Investigate and define clear business problems and prioritize solutions using data-driven analytics
• Provide leadership and direction to project leads
• Coordinate interactions to ensure timely execution of quality projects and effective collaboration with stakeholders
• Identify and implement best in class quality processes
• Lead the development and oversight of Quality Improvement Plans to improve key Quality Metrics
• Interface with all West sites for sharing of best practices
• Act in accordance with the company’s Guiding Principles and adherence to the corporate Code of Conduct
• Perform additional duties at the request of the direct supervisor

Manager, Quality Programs

QA Engineer

• Involved in QMS related activities applicable to regulatory compliance- corrective and preventive actions, Corrections, QMS maintenance including procedures, management review, Quality KPIs and trending.
• Leading corrective actions including event registration, investigation with relevant departments, identifying root cause, setting actions.
• Leading preventive actions including event registration, investigation with relevant departments, identifying root cause, setting actions.
• Managing the CAPA process- verifying compliance with applicable procedures, action items follow ups, tracking and trending.
• Performing Root Cause Analysis (RCA) through the identification of the cause of failures, using root cause analysis methods.
• Setting up routine CAPA meetings that includes applicable departments representatives, involve specific SMEs during investigations.
• Leading the CAPA forum by collecting and analyzing data related to CAPA/ Low risk CAPA (Corrections), present and identify trends.
• Supporting investigation processes done by other groups/teams and be the focal point for investigation methods.
• Maintaining quality system procedures by verifying their compliance to relevant regulatory requirements.
• Executing preparations of periodical management reviews and Quality reports.
• Representing the CAPA/Corrections process during customers and regulatory authorities' audits.
• Supporting other QA/MQ dept activities- batch release/graphics, audits, CAPA/ Low risk CAPA (Corrections), customer complaints, QA monthly report, KPIs.
• Managing overdue training including performing risk assessments verifying that affected personnel did not use or operate under untrained procedures, and documenting required controls.
• Periodic review of employee training files together with HR to ensure alignment between role requirements, training assignments and qualifications.
• Periodic Review of Systems validations - Quality focal point for periodic system reviews to ensure compliance and up‑to‑date documentation.
• Supporting document control activities including document release, distribution and compliance with document control procedures.

QA Engineer, CAPA Admin

Operations

• Supervise production processes & personnel to produce pharmaceutical stoppers on assigned shifts
• Responsible & accountable for adherence to procedures, proper production, quality, maintenance, safety & schedules on assigned shifts
• Promote effective team member/Company relations to help improve customer service & Company profits
• Oversee the day-to-day production activities of plant pharmaceutical products at the most economical cost
• Create short-interval look-ahead production schedules
• Promote all site initiatives including plant safety programs, lean initiatives, training programs, etc.
• Assure Standard Operating Instructions and Good Manufacturing Practices are adhered to
• Participate in the resolution of employee complaints and personnel or performance issues
• Routinely evaluate and review employee performance
• Manage available resources to ensure on-time production and delivery of customer orders

Operations Supervisor

• Supervise production processes & personnel to produce pharmaceutical stoppers on assigned shifts
• Responsible & accountable for adherence to procedures, proper production, quality, maintenance, safety & schedules on assigned shifts
• Promote effective team member/Company relations to help improve customer service & Company profits
• Oversee the day-to-day production activities of plant pharmaceutical products at the most economical cost consistent with prescribed quality standards in a timely manner
• Responsible for the cost performance of the assigned unit
• Create short-interval look-ahead production schedules
• Assure Standard Operating Instructions and Good Manufacturing Practices are adhered to
• Participate in the resolution of employee complaints and personnel or performance issues
• Routinely evaluate and review employee performance
• Manage available resources to ensure on time production and delivery of customer orders
• Verify production data is accurately recorded
• Maintain and verify accuracy of the hours each employee has worked
• Ensure the smooth startup of new processes and on-going production in all area departments
• Maximize capital resources and assist in maintaining equipment and facilities in proper working condition
• Constantly evaluate existing processes and establish teams to continuously improve these processes

Supervisor, Operations

Human Resources

• Play a pivotal role in shaping and driving the company’s regional HR strategy
• Focus on labor relations, employee engagement, investigations, and policy management
• Act as chief spokesperson for the Company to the German Works Council and union
• Ensure the company maintains a positive and productive work environment
• Develop and support the design and delivery of labor and employee relations strategies and initiatives
• Foster positive management-employee relationships and support a diverse, fair, and respectful workplace
• Lead, develop and implement a comprehensive regional strategy for positive employee relations
• Create and implement employee relations programs to enhance job satisfaction and employee engagement
• Oversee and participate in investigations and disciplinary process across European locations
• Create, implement, standardize and harmonize site-level HR policies.

Director, Labor & Employee Relations – Europe

Accountant

• Govern and provide expert advice and analysis on all standard cost updates
• Collaborate with engineering and operations to ensure accurate bills of materials and routings
• Partner with master data and DBI teams to implement best practices in product costing
• Analyze global variances to ensure accuracy of Standard Costs
• Ensure integrity of the EEP legacy SAP environment and maintain data
• Participate in S4 Hana go-lives and other SAP initiatives as subject matter expert
• Ensure appropriate controls and compliance with US GAAP
• Support and assist in global initiatives relating to cost accounting

Senior Cost Accountant

Engineer

• Gain hands-on experience in a manufacturing engineering team
• Work on meaningful projects aimed at improving equipment efficiency
• Collaborate with cross-functional teams

Junior Engineer

• Support software packaging and deployment in the organization to define, deliver and support D&T enabled business solutions.
• Help support strategic direction, determine business needs and design & deliver technical solutions for application packaging, deployment and troubleshooting.
• Work on Mobile device management including projects, system enhancement and production support in alignment with West D&T and company policies and procedures.
• Consult with the business using standard services and define implementation concepts for enhancements and new features that are in line with D&T best practices and applicable regulatory requirements (i.e. cGMP, Computer System Validation, 21 CFR part 11 compliance).
• Actively provide consulting services related to tools like Jamf, Microsoft Endpoint Configuration Manager, Intune, etc.
• Coordinate the troubleshooting and problem determination and resolution.
• Collaborate with the regional and global D&T organization to maintain existing endpoint configuration services.
• Participate in local, regional, and global D&T projects and support project execution.
• On-going observation of new enhancements and features of our endpoint configuration tools and services (e.g. Microsoft Endpoint Configuration Manager, Intune).
• Ensure the Endpoint Configuration tools are updated to current levels and within supported versions.
• Provide the necessary tools to the company to keep the Endpoints within supported versions.

Assoc Solution Architect, D&T, MDM Admin

Mechanical Engineer

• Assist in optimizing tooling processes and supporting daily production needs.
• Help monitor tool performance and prepare basic reports or recommendations.
• Support evaluations of tooling improvements related to quality and efficiency.
• Assist in preparing documentation, proposals, and training materials.

Mechanical Engineering Internship

Accounting Manager

• Manage the product costing process for West’s production plants and distribution centers
• Interact with many departments across the organization as a trusted partner
• Provide expert advice and analysis on all standard cost updates
• Collaborate with engineering, operations, and procurement
• Analyze global variances to ensure accuracy of Standard Costs
• Ensure integrity of the EEP legacy SAP environment
• Support and assist in global initiatives relating to cost accounting

Senior Associate, Cost Accounting

• Collaborates with Production & Operations functions to define, deliver and support D&T enabled business solutions.
• Help define strategic direction, determine business needs, design & deliver technical solutions for Production planning, and manage team members.
• Primary accountability for the delivery of Production planning with integration to Quality, including project delivery, system enhancement and production support in alignment with West D&T and company policies and procedures.
• Utilizes deep understanding of the overall vision and business needs to collaborate with Production, operations, and Supply Chain to define detailed business requirements.
• Interprets any issues and recommending solutions or best practices.
• Provide technical delivery of functionality to meet defined business requirements.
• People Management, work distribution, Performance evaluation. Cross functional team coordination.
• Mentor and Coach the team to perform their task successfully.
• Provide system support and maintenance in alignment with standards and process set within the ERP-SAP S4 Hana Services Delivery model, West policies and procedures as well as Regulatory requirements.

Senior Solution Architect, SAP – Production Planning

• Développer et mettre en œuvre les processus de management de la qualité
• Superviser et coordonner les activités d’une équipe d’ingénieurs assurance qualité
• Gérer la relation client
• Évaluer les réclamations clients et coacher les équipes
• Suivre les indicateurs du service et analyser les tendances
• Promouvoir l’amélioration continue des processus qualité

Responsable Qualité Clients

• Develop and implement quality management processes to ensure customer satisfaction
• Supervise and coordinate the activities of a team of QA Engineers
• Manage customer relationships and assess complaints
• Lead and promote continuous improvement initiatives

Manager, QA, Customer

• Serve as the global Subject Matter Expert (SME) for pharmaceutical washing and sterilization equipment
• Lead engineering, management, plant operations, and global team members while collaborating with vendors to develop specifications for new equipment and improvements to existing systems supporting rubber mixing and dimensioning processes
• Drive the standardization and harmonization of production equipment and related documentation across the global network
• Partner with Process Engineering to analyze and evaluate existing systems and processes, identifying value-added and non-value-added activities to define design challenges and improvement opportunities
• Stay informed on emerging equipment standards and market trends, proactively identifying value-added improvements that enhance performance and efficiency
• Work independently and with vendors to investigate root causes of equipment failures, propose design or component changes, and implement and validate modifications
• Lead systematic problem-solving activities to support manufacturing plants in resolving equipment-related issues
• Coordinate and/or execute all necessary GMP-related validations and process engineering evaluations for manufacturing equipment
• Act as the primary technical point of contact for equipment vendors and suppliers, ensuring clear communication of tasks and monitoring deliverables, including FAT, SAT, IOQ, and related activities
• Establish equipment standards based on industry best practices to achieve corporate goals for Quality, Efficiency, Cost Reduction, and Safety
• Manage equipment projects from URS development through PQ, applying current project management practices and ensuring GMP-compliant documentation
• Research and analyze vendor proposals, specifications, and manuals to assess feasibility and application suitability
• Collaborate with cross-functional teams to align equipment initiatives with corporate objectives
• Ensure all equipment complies with the latest Safety Regulations and internal standards