WellSky

Full-stack Engineer

• Lead the design and architecture of major systems and services
• Ensure software solutions are scalable, reliable, maintainable, and aligned with business needs
• Collaborate with solution managers, engineers, data scientists, and other stakeholders to define and prioritize technical requirements
• Collaborate with teams to ensure sustained quality and reliability of our software solutions
• Act as a go-to expert by identifying and resolving complex, high-priority issues
• Actively contribute to code reviews, provide constructive feedback on design and implementation
• Provide technical guidance to other engineers
• Drive innovation by evaluating and implementing new technologies, methodologies, and AI capabilities
• Ensure code meets functional and performance requirements
• Advocate for high-quality software and ensure rigorous testing processes
• Leverage AI tools and platforms as an integral part of daily responsibilities
• Perform other job duties as assigned

Staff Software Engineer

Program Manager

• Ensure compliance with WellSky's Utilization Management and Quality Improvement Program
• Analyze and present data to establish best practices across post-acute health care settings
• Facilitate activities related to performance measurement and outcomes
• Ensure the organization meets CMS, NCQA, and other regulatory standards
• Stay updated on relevant regulatory changes
• Support the integration of regulatory changes into practices
• Develop and enforce policies aligned with program requirements
• Complete and submit CMS reports
• Conduct Root Cause Analysis (RCA) with Operational teams
• Conduct compliance audits based on CMS UM standards
• Develop internal audit protocols in compliance with CMS regulations
• Generate and validate reports to monitor performance and compliance
• Prepare for regulatory and contractual audits

Clinical Compliance Program Manager

Solutions Engineer

• Lead client discovery to identify business needs and match the appropriate WellSky solution(s) to the opportunity.
• Understand WellSky Transfusion, Biotherapies and Analytics solutions to determine competitive edge and maintain a deep level of industry knowledge to know what the market is needing.
• Identify competitive differentiators and functional gaps that may need to be addressed/closed within the solution to win the deal/client.
• Lead creation of written responses to complex, large RFP and RFI opportunities.
• Conduct in-depth solution demonstrations and remain involved in pre-sales conversations to prospective clients.
• Identify which solutions should be proposed and ensure proposed offers are captured in the Proposal, Order Form / Statement of Work.
• Work with Solutions (R&D) to provide guidance on roadmap for WellSky solutions to meet market needs.
• Work cross-functionally with Marketing & Sales teams to maintain marketing materials and video recordings of functionality and webinars.
• Participate in strategic roadmap discussions regarding new markets.
• Lead clinical knowledge share and training for sales teams to support product proficiency and new release/roadmap.

Senior Solution Architect – Blood & Biotherapies

Operations

• Shape and lead financial, operational, and governance programs that align with corporate objectives
• Create a regimen of continuous process improvement, and manage process curriculum
• Drive key operational programs and projects from inception through implementation
• Ensure new initiatives are fully vetted, launched, and meet business’s needs and deadlines
• Develop and refine frameworks to ensure effective execution of organizational strategies and objectives

Senior Director, Operations

Product Manager

• Validate and specify market requirements by conducting market research supported by visits to clients and non-clients and collaboration with internal stakeholders.
• Participate in the development of the solution roadmap and create initiatives and Epics to make roadmap executable.
• Translate client requests and market feedback into a design and requirements across a functional domain.
• Collaborate with engineering delivery manager by leading conversations to ensure team approach to product development.
• Set priorities for development efforts in a domain based on alignment with business goals, strategic direction, voice of the client, timelines, and client commitments.
• Assist with planning and execution of go-to market plans.
• Serve as cross-functional expert regarding regulatory and accrediting guidelines, healthcare, and market opportunities.
• Perform other job duties as assigned.

Product Manager – Revenue Cycle, Long-Term Care

• Lead the design of complex software development features and ensure solutions are scalable, effective, and maintainable.
• Collaborate with solution managers, designers, and other teams to gather requirements, translate them into technical specifications, and ensure alignment with priorities and project goals.
• Analyze and solve complex technical problems, identify bottlenecks, and prepare technical documentation to optimize system performance.
• Facilitate code reviews, provide constructive feedback, and lead by example in code quality, development best practices, and problem-solving approaches.
• Ensure code meets functional and performance requirements, and advocate for high-quality software and ensure rigorous testing processes, including automated unit tests, integration tests, and other testing frameworks.
• Leverage AI tools and platforms as an integral part of daily responsibilities to enhance decision-making, streamline workflows, and drive data-informed outcomes.
• Perform other job duties as assigned.

Senior Software Engineer

Consultant

• Complete implementation tasks throughout the lifecycle of the project through collaboration with project managers, project teams, and client personnel
• Gather data and document existing RCM workflows by focusing on financial metrics to understand the current state of the client's operation
• Identify inefficiencies within billing, collections, accounts payable/receivable, and reimbursement processes, and contribute to discussions on potential improvements
• Facilitate client meetings to provide feedback and suggestions for workflow modifications that will optimize solution usage in revenue cycle processes
• Provide hands-on training to client staff on system configurations (e.g., billing rules, fee schedules, payer contracts), and increase proficiency in using the solution for revenue workflow tasks while also troubleshooting issues and assisting in their resolution
• Apply foundational knowledge of state and federal financial regulations to validate compliance and identify opportunities for automation and standardization to enhance efficiency and financial performance
• Perform other job duties as assigned

Revenue Cycle Consultant II

Analyst

• Manage requirements in JIRA, ensure availability to scrum team, collaborate and track prioritization, and adhere to agile development principles with support from the solution manager
• Work with Solution Managers and other Solution Analysts to understand and support WellSky’s product strategy and roadmap for Specialty Care solutions
• Work with internal stakeholders and WellSky clients to analyze and document client business problems and opportunities related to Specialty Care initiatives
• Act as the Product Owner within the development team creating epics, user stories, and acceptance criteria definitions to support the development of WellSky solutions
• Develop and maintain business intelligence including transforming data into insights and reporting to improve the value of the solution
• Maintain current solution documentation and support compliance processes
• Demonstrate and effectively articulate current and planned solution features functionality to internal stakeholders
• Facilitate collaboration with stakeholders to create user stories for small- to medium-sized projects following standard practices and guidelines
• Gather success criteria data and report on solution metrics, key performance indicators, and client adoption
• Perform other job duties as assigned

Solution Analyst, Product – Specialty Care

Manager

Solution Manager, Product – Revenue Cycle Management

• Lead strategic direction, development and overall performance of WellSky post-acute software solutions
• Set strategic solution vision, strategy and roadmap based on market trends, client insights and business goals
• Ensure consistent execution of solution lifecycle processes from concept to deployment
• Shape and lead cross-functional teams (engineering, marketing, sales, operations) to drive solution development
• Create and own solution performance metrics and influence market analysis for complex business cases
• Ensure delivery of financial results and client satisfaction
• Collaborate closely with engineering leadership to design team structures and evaluate client experience
• Set annual updates for a 3-year vision and strategy and surface business opportunities for budget planning
• Manage adoption of a “one platform” approach to reduce redundancy and eliminate tech debt
• Perform other job duties as assigned

VP, Product Management, Post-Acute Software

Technical Program Manager

• Lead delivery of multiple cross-functional technical programs, ensuring business alignment and measurable results.
• Manage program governance, reporting, and communications.
• Promote adoption of new tools and practices (cloud, automation, AI/ML) for improved scalability and efficiency.
• Oversee vendor relationships, contracts, and SLA performance and provide financial and operational reports for executive decisions.
• Implement governance models; identify and mitigate risks and compliance issues (HIPAA, GDPR, SOC2).
• Collaborate with security, compliance, engineering, product, design, and operations teams to ensure scalable, secure program designs.
• Serve as executive escalation point; advise on timelines, trade-offs, and resource allocation for business and technology decisions.

Staff Technical Program Manager

Project Manager

• Create and oversee project schedules based on scope and resources, manage daily operations, and make revisions as needed to keep projects on track and within budget
• Assign tasks, provide project updates and reports, identify potential risks, and lead project planning and status meetings
• Develop an understanding of each client’s business and objectives to enhance project execution and identify future sales opportunities
• Facilitate both project management and executive steering committee meetings to ensure alignment between client and WellSky teams
• Create relationships with the client project manager and project sponsor to facilitate effective and timely communication
• Leverage existing methods and procedures to facilitate consistent and repeatable results across the project team
• Perform other job duties as assigned

Implementation Project Manager

• Manage the quality program by understanding and applying COPs, coding guidelines, and CMS program guidelines for home health care and hospice and ensure team compliance
• Manage stateside workforce and workforce planning by monitoring daily production queue metrics to anticipate and address staffing challenges in real time
• Evaluate education enhancement opportunities for medical coding professionals and assist in education development and execution as needed
• Partner with the coding operations team to plan and prioritize maintaining an adequate threshold of highly trained medical coders to ensure client satisfaction
• Analyze and report key performance indicators data regularly, assess trends, and ideate solutions
• Perform other job duties as assigned

Manager, Medical Coding Quality

• Facilitate activities related to performance measurement and outcomes, ensure the organization meets CMS, NCQA, and other regulatory standards, stay updated on relevant regulatory changes, and support their integration into practices.
• Comply with state, federal, and organizational standards by assisting in the development and enforcement of policies aligned with Utilization Management and Quality Improvement Program requirements.
• Guide the implementation of internal audit protocols in compliance with CMS regulations and NCQA standards, and contribute to the consistency of clinical documentation and decision-making processes.
• Analyze data to identify trends and areas for improvement, and execute defined projects aimed at enhancing care quality across various lines of business.
• Generate and validate reports to monitor performance and compliance across health plan contracts, ensuring accuracy and alignment with requirements.
• Prepare for regulatory, accreditation, and contractual audits, and contribute to the remediation and documentation of audit findings.
• Perform other job duties as assigned

Clinical Quality Program Manager

DevOps Engineer

• Develop and maintain features and components of WellSky solutions with an emphasis on code quality, performance, and scalability.
• Identify and resolve technical issues in production and development environments.
• Optimize system performance and scalability through troubleshooting and ongoing improvements.
• Prepare and maintain technical documentation to ensure software code meets internal standards and follows industry best practices for design and troubleshooting.
• Develop and maintain a robust set of unit tests and participate in other styles of automated testing, including integration, load, and performance testing to validate quality of code written.
• Leverage AI tools and platforms as an integral part of daily responsibilities to enhance decision-making, streamline workflows, and drive data-informed outcomes.
• Deploy new versions of the product to production using automation tools and frameworks (CI/CD pipelines).
• Apply quarterly security patches and continuously monitor the operational performance of all IBM i servers to ensure system stability and reliability.
• Troubleshoot and maintain system configurations across Development, QA, Staging, and Production environments, and collaborate with the development team to resolve performance issues and streamline code deployment.
• Perform other job duties as assigned.

Medical Director

• The Medical Director is responsible for providing oversight, medical guidance and support to the full spectrum of WellSky’s clinical management acute, emergency department, and post-acute care solutions and programs.
• The scope of this job includes providing expertise and leadership in medical management, as well as care coordination activities for acute and post-acute care services.
• Lead improvements of post-acute clinical programs by driving strategy, design, and implementation.
• Provide timely expert medical review for acute (ED) and post-acute care services (SNF, IRF, LTACH, HH), provide a clinical opinion about the medical service under review (including post-decision reviews), and be available for escalations from the nurse teams.
• Document clinical review findings, actions, and outcomes per policy and in accordance with regulatory and accreditation requirements.
• Provide guidance for clinical operational aspects of the ED, acute, and post-acute care programs.
• Collaborate with acute ED providers to coordinate and/or support care transitions.
• Identify and develop opportunities for innovation to increase effectiveness and quality, including education development, training, and issue resolution.
• Participate in client JOCs or partner/stakeholder meetings as needed.
• Perform other job duties as assigned.

Sales

• Set and oversee the business unit’s sales strategy to drive short-term and long-term revenue growth, market expansion, and alignment with corporate sales objectives.
• Provide executive leadership to ensure alignment and cohesive execution of sales strategies to meet aggressive quarterly and annual growth targets.
• Assess and optimize sales performance and pipeline metrics, identify market trends, address issues originating from client feedback, and implement improvements to maximize revenue generation.
• Drive efforts in collaboration with senior leadership across sales, marketing, and solution teams to align go-to-market strategies, improve sales processes, and seamlessly integrate between functions for market expansion.
• Lead the growth of key client relationships and business development efforts by cultivating high-value opportunities while expanding WellSky’s client base into new markets and lines of business.
• Perform other job duties as assigned.