Program Coordinator

WellSky

Program Coordinator responsible for coordinating WellSky's Authorization Management program. Serving as a contact point between clients, payers, and clinical reviewers for authorization processes.

Posted 7/13/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in coordinating authorization requests and managing clinical review processes within a healthcare environment. Proficient in maintaining accurate records and supporting process improvement initiatives while delivering exceptional customer service.

Highest-signal resume keywords

Authorization CoordinationClinical Review ManagementMedical Terminology KnowledgeCustomer Service ExperienceMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Authorization CoordinationClinical Review ManagementMedical Terminology Knowledge

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationStrong Organizational SkillsTime Management Skills

Tools & Technologies

Microsoft Office

Certifications & Qualifications

LPNMedical Assistant (MA)

Industry Keywords

Healthcare OperationsAuthorization RequestsPayer DeterminationProcess Improvement

About the role

Key responsibilities & impact

Coordinate authorization requests from intake through final payer determination
Assign cases to clinical reviewers and monitor progress through completion
Submit authorization requests and supporting documentation to payers
Answer inbound calls and provide front-line support for the team
Maintain accurate records and ensure all information is documented appropriately
Support process improvement initiatives and perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree or equivalent work experience
0-2 years of relevant work experience
Experience in a healthcare or healthcare operations environment preferred
LPN, Medical Assistant (MA), or other clinical licensure/certification preferred
Knowledge of medical terminology
Strong written and verbal communication skills
Strong organizational and time management skills
Working knowledge of Microsoft Office products
Customer service experience

Benefits

Comp & perks

Excellent medical with Rx, dental, and vision benefits
Mental Health support through EAP
Generous paid time off, plus 13 paid holidays
100% vested 401(K) retirement plans
Educational assistance up to $2500 per year