Wella Company

Account Manager

• Deliver monthly/quarterly/yearly sales targets in terms of overall territory turnover, number of buying accounts and specific brands/innovations/initiatives turnover
• Target, profile, and work to convert key prospective salons and spas into customers
• Strategically and tactically develop a strong and profitable business partnership with salons
• Acc urate ly report and forecast the business which would include monthly sales, promotions, and initiatives
• Effectively work with direct manager & cross-functional internal resources to plan and execute strategic plans with excellence

Account Manager, DSO

Project Manager

• Support planning, coordination, and execution of HR transformation and HR technology initiatives.
• Track project timelines, risks, dependencies, milestones, and action items.
• Support intake, classification, prioritization, and governance of HR enhancement requests and initiatives.
• Monitor SLAs and KPIs for HR Technology and Projects, analyze case drivers, root causes and system defects, facilitate operational prioritization.
• Monitor and analyze HR solutions roadmap incl new releases and maintain enhancement backlog.
• Coordinate with HR, HRIS, IT, vendors, and operational teams to ensure alignment and delivery progress.
• Prepare project documentation, status updates, presentations, and governance materials.
• Support process improvement, standardization, and operational optimization initiatives.
• Assist with testing coordination, change tracking, communication activities, and rollout support.
• Maintain project plans, RAID logs, prioritization trackers, and portfolio reporting.
• Support PMO activities and continuous improvement of delivery processes.

People Systems Associate Project Manager

Sales

• Lead, develop and recruit a team of field Account Managers
• Sell & support the full professional salon brand portfolio
• Own headquarter joint business planning for 5 key DBE Accounts
• Increase market share by prospecting and gaining new salon and school doors
• Deliver business targets within a defined budget with existing customers
• Maximize the market’s education capacity

Senior Sales Manager, BSG West

Manager

• Delivers exceptional education
• Partners with customers and supports sales to grow Salon & School business
• Facilitates educational classes that drive consumption of Wella brands
• Responsible for coaching a team of independent stylist contractors delivering education seminars
• Partners with customers and sales on executing education strategies
• Represents Education internally and externally with hairdressing credibility
• Supports Independent Contractors to meet current and future business needs
• Deploys all education seminars and establishes clear expectations for the Wella Professional Education team
• Leads engaging and motivating seminars online and in person

Field Education Business Manager

• Achieve assigned bi-annual and annual targets for consumption and gain new customer metrics.
• Complete annual Joint Business Plans with Key Customers.
• Plan & Execute BEST IN CLASS Distributor (BSG) Sales Meetings and Trainings.
• Communicate regularly with your Sales-Manager to provide updates and plan interventions.
• Actively prospect your market to identify and close competitive brand salons.

• Deliver monthly/quarterly/yearly sales targets in terms of overall territory turnover, number of buying accounts and specific brands/innovations/initiatives turnover
• Target, profile, and work to convert key prospective salons and spas into customers
• Strategically and tactically develop a strong and profitable business partnership with salons
• Accurately report and forecast the business which would include monthly sales, promotions, and initiatives
• Effectively work with direct manager & cross-functional internal resources to plan and execute strategic plans with excellence

ServiceNow

• Define and maintain HR technology architecture standards and integration principles.
• Design end-to-end solutions across ServiceNow HRSD, HRIS, identity/access management, collaboration tools, and enterprise platforms.
• Lead integrations between HR systems such as SAP SuccessFactors, payroll, ITSM, document management, and communication platforms.
• Drive automation, self-service, workflow simplification, and employee experience improvements.
• Partner with HR, IT, Security, and external vendors on solution delivery and roadmap planning.
• Ensure compliance with security, data privacy, audit, and governance standards.
• Support AI-enabled HR operations, case management optimization, and service analytics.
• Provide architectural guidance for APIs, middleware, event-based integrations, and cloud-native solutions.

HR Technology Architect – ServiceNow HRSD, Integrations

IT Support

• Provide Level 1–2 support for HR systems, integrations, and HR service management tools.
• Investigate and resolve low to moderate complexity issues related to HR processes, workflows, permissions, interfaces, and employee data.
• Monitor SLAs and KPIs for HR Technology and Projects, analyze case drivers, root causes and system defects, facilitate operational prioritization.
• Monitor and analyse HR solutions roadmap incl new releases and maintain enhancement backlog.
• Support users with system navigation, transactions, approvals, and troubleshooting.
• Monitor integration errors and coordinate issue resolution with technical teams and vendors.
• Perform routine system administration and data maintenance activities.
• Support testing activities for releases, patches, and enhancements.
• Maintain support documentation, knowledge articles, and operational procedures.
• Escalate complex issues to architects, product owners, or technical teams when required.

People Systems Support Specialist

• Develop and manage a full-service Professional Beauty Direct to Salon Sales team
• Responsible to manage some National Accounts within Canada for the professional beauty business
• Drive profitable net sales growth across Direct-to-Salon and National Accounts
• Build and sustain long-term professional salon partnerships
• Lead, coach, and develop a high-performing sales team

National Account Manager

• Responsible for leading, developing and recruiting a team of field Account Managers
• Sell and support the full professional salon brand portfolio
• Own the headquarter joint business planning for key accounts
• Increase market share and deliver business targets
• Maximize market’s education capacity with the education team
• Demonstrate strong situational management skills and company stewardship