WarHorse Gaming

Marketing

• Execute all aspects of casino promotions, special events, prize drawings, entertainment events, VIP experiences, and marketing campaigns.
• Represent WarHorse Gaming at community events, promotional appearances, and off-property activations.
• Manage multiple projects simultaneously while meeting deadlines and maintaining attention to detail.
• Process promotional cash transactions in accordance with Marketing Operations policies, including tournament buy-ins, re-buys, and promotional rewards.
• Set up, operate, and troubleshoot audio equipment and other event-related technology.
• Install, transport, set up, and break down promotional materials, displays, banners, and event equipment.
• Prepare contest rules, waivers, release forms, and promotional documentation for digital, social media, and on-property campaigns.
• Maintain and oversee promotional prize inventory and prize distribution.
• Update and manage internal tracking reports and promotional spreadsheets.
• Communicate event and promotion details to internal departments to ensure successful execution.
• Attend required meetings, trainings, promotional events, outreach activities, and departmental check-ins.
• Ensure compliance with all marketing schedules, timelines, and operational requirements.
• Perform routine kiosk maintenance and cleaning.
• Complete additional duties and special projects as assigned.

Marketing Specialist

Accountant

• Practice, support, and uphold the Mission, Vision, and Values of WarHorse Gaming.
• Reconcile bank statements and assigned balance sheet accounts accurately and timely.
• Prepare journal entries and supporting documentation in accordance with GAAP.
• Assist with month-end close processes and financial reporting activities.
• Analyze accounting transactions to ensure completeness and accuracy.
• Research and resolve accounting discrepancies and variances.
• Prepare financial statements, balance sheets, profit and loss statements, depreciation schedules, and other financial reports.
• Support budgeting, forecasting, and cost center reporting initiatives.
• Serve as backup for Accounts Payable functions, including invoice processing, expense reporting, vendor payments, and year-end 1099 reporting.
• Assist with annual financial statement audits and auditor requests.
• Maintain confidentiality of sensitive financial information.
• Participate in special projects and additional assignments as requested by management.

Staff Accountant

Security Engineer

• Support and uphold the Mission, Vision, and Values of WarHorse Gaming.
• Ensure safety and security of guests, team members, and company property.
• Complete detailed incident and investigative reports in a timely manner.
• Provide excellent customer service to guests in all interactions.
• Assist with the secure transfer of money and chips from the casino floor.
• Patrol assigned areas to maintain a safe environment.
• Enforce casino policies, procedures, and compliance with NRGC regulations.
• Stand assigned post for extended periods as required.
• Communicate effectively with supervisors regarding daily activities and incidents.
• Respond promptly to emergency situations and backup calls.
• Control access to restricted or secure areas of the facility.
• Maintain clear radio communication throughout assigned shift.
• Participate in mandatory meetings and training sessions.
• Perform other duties as assigned.

Security Officer II

Support Engineer

• Support and uphold the Mission, Vision, and Values of WarHorse Gaming.
• Assist in developing business continuity and disaster recovery plans; maintain knowledge of plan executables and respond to crises as needed.
• Install, configure, test, monitor, and troubleshoot end-user devices, network hardware, printers, scanners, presentation systems, and related software.
• Perform on-site analysis, diagnosis, and resolution of complex IT and hardware problems, implementing corrective solutions and coordinating off-site repairs as necessary.
• Provide Audio/Visual (AV) support and communicate with third-party AV vendors as required.
• Deliver training and support to end users and staff on equipment operation and system use.
• Maintain accurate inventories of IT and networking equipment, including monitors, servers, routers, switches, and peripheral devices.
• Document all instances of hardware failure, repair, installation, and removal.
• Track and manage IT hardware/equipment contracts, including contract-based installations.
• Respond promptly to IT support requests via calls, pages, and emails.
• Perform additional duties as assigned.

IT Support Technician

• Support and uphold the Mission, Vision, and NATIVE Values of WarHorse Gaming
• Assist in business continuity and disaster recovery planning; respond to system emergencies as needed
• Install, configure, test, monitor, and troubleshoot: End-user devices, Network hardware, Printers and scanners, Audio/Visual (AV) systems, Related software applications
• Diagnose and resolve complex IT and hardware issues; coordinate off-site repairs when necessary
• Provide AV support and communicate with third-party vendors as needed
• Deliver hands-on training and technical support to staff on system usage and equipment operation
• Maintain accurate inventory of IT assets, including servers, routers, switches, monitors, and peripherals
• Document all hardware installations, failures, repairs, and removals
• Track and manage IT equipment contracts and vendor services
• Respond promptly to support requests via phone, email, and ticketing systems
• Perform additional duties as assigned

IT Support Technician V

IT Support Technician III

Manager

• Lead, schedule, supervise, train, and develop front-of-house Team Members
• Partner closely with culinary leadership to ensure quality, consistency, and timely service
• Drive exceptional guest service while resolving concerns professionally and efficiently
• Maintain high standards of sanitation, safety, and food quality
• Monitor labor, food costs, inventory, payroll, and departmental budgets
• Oversee POS operations and ensure accurate cash handling and comp procedures
• Develop promotions and operational strategies to increase revenue and guest engagement
• Ensure compliance with company policies, internal controls, gaming regulations, and health standards
• Inspect equipment, supplies, and work areas to maintain operational excellence
• Foster a positive, team-oriented culture focused on accountability and guest satisfaction
• Support and uphold the Mission, Vision, and Values of WarHorse Gaming

Beverage Outlet Manager

Financial Planning and Analysis

• Develop and maintain advanced financial and operational reporting models
• Analyze marketing promotions, player database performance, entertainment trends, and operational results
• Prepare and distribute daily, weekly, and monthly reporting for leadership teams
• Support annual budgeting and quarterly forecasting processes
• Identify trends, opportunities, and revenue improvement strategies across departments
• Present data findings and business insights to department leaders and executives
• Assist with strategic reviews and operational meetings
• Ensure accuracy and consistency in reporting and consolidations
• Collaborate across departments to support business goals and operational success
• Proactively identify issues, opportunities, and efficiencies through analytics

Associate Financial Analyst

• Practice, support, and uphold the Mission, Vision, and Values of WarHorse Gaming
• Assist in developing and implementing customer service strategies for Slot Operations
• Process jackpots and manual hand-pays in accordance with internal controls and standard operating procedures
• Serve as a signatory on hand-paid jackpots as authorized by internal controls
• Monitor business levels and develop schedules that support operational and guest service standards
• Document and report all cash operation transactions in accordance with federal currency reporting and compliance standards
• Respond to guest inquiries and concerns in a professional, courteous, and timely manner
• Take ownership of guest and team member issues and follow through to resolution
• Explain game combinations, payouts, and slot procedures accurately and confidently
• Maintain security and accountability for assigned keys, radios, handheld devices, and company equipment
• Identify and report unsafe conditions or practices that do not align with company safety standards
• Foster a professional, respectful, and team-oriented work environment
• Ensure adherence to attendance expectations, gaming regulations, departmental standards, and company policies
• Attend all required meetings and training sessions
• Manage departmental projects and operational assignments within established timelines
• Read, understand, and follow the WarHorse Responsible Gambling Plan
• Ensure compliance with regulations regarding service to minors and intoxicated persons
• Support training, mentoring, and development of team members
• Maintain flexibility in scheduling based on operational demands
• Perform additional duties as assigned

Slot Shift Manager, Grave Shift

Operations

• Supervise and distribute workload among culinary team members to ensure efficient operations
• Provide training, coaching, and performance feedback to culinary staff
• Manage team schedules to maintain appropriate staffing levels
• Ensure compliance with required training, certifications, and work card requirements
• Develop menu items, recipes, and production guides
• Collaborate with front-of-house and back-of-house leadership to promote food safety and service excellence
• Oversee event and group setup and breakdown, assigning duties as needed
• Maintain cleanliness, sanitation, and food safety standards across culinary operations
• Ensure compliance with department and company policies, internal controls, and government regulations
• Participate in and promote safety meetings and periodic training sessions
• Foster positive team member and guest relations
• Present a professional appearance at all times
• Perform other duties as assigned

Culinary Operations Supervisor – Swing and Grave Shift

Events

• Deliver friendly, professional food & beverage service during events
• Provide excellent guest service in a fast-paced setting
• Accurately enter orders into POS systems
• Assist with event setup, beverage preparation, and maintaining clean service areas
• Work closely with team members to ensure smooth event operations
• Follow all liquor laws, company policies, and responsible alcohol service standards

Event Server

Security Analyst

• Monitor computer networks, systems, and security tools for threats and suspicious activity
• Analyze alerts, logs, and security events involving malware, exploits, and cyber-attacks
• Assist with daily malware reviews and remediation efforts
• Escalate vulnerabilities and security gaps to IT leadership
• Support vulnerability assessments and remediation processes
• Document investigations, findings, and incident response activities
• Assist with security audits, documentation requests, and compliance initiatives
• Coordinate with vendors to resolve IT security issues
• Research emerging cybersecurity trends, threats, and best practices
• Support forensic response efforts when necessary
• Help educate team members on cybersecurity awareness and security procedures
• Maintain strong communication with internal users and stakeholders
• Perform additional duties as assigned

IT Associate – Cyber Security Analyst

IT Support Technician IV

Human Resources

• Champion and uphold the Mission, Vision, and Values of WarHorse Gaming, LLC
• Serve as the first point of contact for the HR office by greeting visitors, answering phones, and assisting applicants and team members
• Support recruitment efforts, including application assistance, administering assessments, and coordinating interviews and talent auditions
• Assist with New Hire Orientation and onboarding processes
• Maintain accurate employee records, data entry, and HR systems (HCMS, ATS, LMS)
• Manage team member and vendor badges, gaming licensing, and renewals
• Prepare reports, conduct basic research, and support HR projects
• Maintain HR office, lobby, and team member areas to ensure they are clean, organized, and well-stocked
• Assist with internal communications, including employee portals, postings, and compliance notices
• Coordinate team member engagement, wellness, and retention events
• Reserve meeting rooms, training spaces, and audio-visual equipment
• Monitor and replenish department supplies
• Respond to team member inquiries and escalate concerns as needed
• Maintain strict confidentiality of all sensitive information
• Deliver exceptional guest and team member service aligned with company standards
• Perform additional duties as assigned

Human Resources Assistant I

Auditor

• Conducts daily audits of gaming and non-gaming revenue, including slots, table games, F&B, and other operational areas.
• Reviews financial documents, reports, and supporting data for accuracy, completeness, and compliance.
• Researches and investigates missing, inaccurate, or conflicting financial information and resolves discrepancies.
• Compiles and maintains supporting documentation for audit findings, variances, and unusual transactions.
• Prepares daily revenue audit reports and ensures all required submissions are completed accurately and on time.
• Enters audit data into revenue audit systems and generates reports for management review.
• Prepares journal entries and records variances, coupons, and other accounting-related transactions.
• Reconciles general ledger accounts regularly and investigates discrepancies as needed.
• Assists in monitoring all property financial activities to ensure compliance with internal controls, policies, and gaming regulations.
• Processes and analyzes data from multiple operational systems for reconciliation and regulatory reporting.
• Writes, updates, and maintains departmental audit procedures and checklists.
• Meets daily, weekly, and monthly reporting deadlines.
• Maintains strict confidentiality and accuracy of all financial records and reports.
• Attends departmental meetings and participates in continuous process improvement efforts.
• Ensures a high level of internal service and operational support across departments.