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Surveillance Operator I – Grave Shift
WarHorse GamingSurveillance Operator monitoring guest and employee activity to ensure compliance and operational integrity in gaming venue operations. Capturing evidence, reporting incidents, and maintaining equipment functionality.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in monitoring and documenting surveillance activities, ensuring compliance with gaming regulations, and maintaining confidentiality. Proficient in operating surveillance equipment and software while possessing strong analytical and communication skills.
Highest-signal resume keywords
Surveillance SystemsVideo Evidence DocumentationNebraska Gaming LicenseMicrosoft Office SuiteAnalytical Problem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CCTV MonitoringVideo Footage ReviewOperational AuditsBasic Math SkillsAttention to Detail
Soft Skills
Strong Written CommunicationStrong Verbal CommunicationExcellent Organizational Skills
Tools & Technologies
Surveillance EquipmentComputer SystemsCamera Systems
Certifications & Qualifications
Nebraska Gaming License
Industry Keywords
Casino GamingRegulatory ComplianceRisk ManagementInternal ControlGaming Violations
About the role
Key responsibilities & impact- Monitor guest and employee activity using closed-circuit television (CCTV) systems and personal observation to identify potential criminal activity, regulatory violations, or internal control concerns.
- Capture, track, and document video evidence for compliance, investigations, and risk management purposes.
- Record and report questionable activities, preparing written reports for appropriate personnel.
- Monitor and respond to alarm systems.
- Review video footage to resolve disputes, identify suspicious or illegal activity, and support other departments as needed.
- Maintain strict confidentiality of property and company-related information.
- Operate monitoring room equipment, including computers and camera systems.
- Support investigations and participate in court actions related to gaming violations when required.
- Prepare accurate daily reports and logs of surveillance activities.
- Conduct audits of operational procedures (e.g., count rooms, slots, food and beverage, cage, and security) and document findings.
- Ensure all surveillance equipment functions properly during assigned shifts.
- Conduct routine video surveillance and maintain detailed records of observed activities in gaming and non-gaming areas.
- Respond to requests from supervisors, management, regulatory bodies, and other departments.
- Perform other duties as assigned.
Requirements
What you’ll need- Must be 21 years of age or older.
- High school diploma, GED, or equivalent experience required.
- One (1) year of experience in casino gaming preferred.
- Ability to perform basic math and demonstrate strong written and verbal communication skills.
- Proficient in Microsoft Office Suite, surveillance systems, and related software.
- Excellent organizational skills with strong attention to detail.
- Strong analytical and problem-solving abilities.
- Knowledge of all table games preferred.
- Manual dexterity to operate surveillance equipment including computers, camera keyboards, and joysticks.
- Ability to secure and maintain a Nebraska Gaming License.
Benefits
Comp & perks- Federal Employees Medical Coverage
- Full insurance coverage offerings
- 401(k) with immediate vesting & company match
- Quarterly incentive program
- Vacation & sick days
- Discounted meal program