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Security Officer II
WarHorse GamingSecurity Officer ensuring safety and security of guests and staff at WarHorse Casino in Omaha. Responsible for incident response, customer service, and regulatory compliance.
About the role
Key responsibilities & impact- Support and uphold the Mission, Vision, and Values of WarHorse Gaming.
- Ensure safety and security of guests, team members, and company property.
- Complete detailed incident and investigative reports in a timely manner.
- Provide excellent customer service to guests in all interactions.
- Assist with the secure transfer of money and chips from the casino floor.
- Patrol assigned areas to maintain a safe environment.
- Enforce casino policies, procedures, and compliance with NRGC regulations.
- Stand assigned post for extended periods as required.
- Communicate effectively with supervisors regarding daily activities and incidents.
- Respond promptly to emergency situations and backup calls.
- Control access to restricted or secure areas of the facility.
- Maintain clear radio communication throughout assigned shift.
- Participate in mandatory meetings and training sessions.
- Perform other duties as assigned.
Requirements
What you’ll need- Must be 21 years of age or older
- High school diploma, GED, or relevant experience required
- Previous security experience preferred; casino or hospitality environment experience is a plus
- Strong attention to detail and organizational skills
- Proficiency with Microsoft Office and basic computer applications.
Benefits
Comp & perks- Federal Employees Medical Coverage (Medical/Dental/Vision)
- 401(k) with Immediate Vesting & Company Match
- Discounted Meal Program
- Vacation, Holiday & Sick Days
- Quarterly Incentive Program
- Full Insurance Benefits Package
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
incident reportinginvestigative reportingcustomer servicemoney handlingpatrollingenforcement of policiesemergency responseradio communicationMicrosoft Officebasic computer applications
Soft Skills
attention to detailorganizational skillseffective communicationteamworkproblem-solving
Certifications
high school diplomaGED