WalkMe™

Product Designer

• Architect the Ecosystem: Map the technical user journey to identify friction points. Design omni-channel learning experiences that meet users exactly where they are (in-app, live, or self-paced).
• Deliver High-Impact ILT/vILT: Lead engaging, instructor-led technical training for global audiences. You are as comfortable commanding a room in-person as you are managing a virtual whiteboarding session.
• Pioneer AI-Driven L&D: Stay at the absolute forefront of AI in education. You will utilize AI tools to accelerate content production and personalize the learning experience.
• Develop ‘just in time’ content: Own the digital adoption strategy by building contextual, in-app walkthroughs and triggers using WalkMe.
• Work cross-functionally: Collaborate with our Product org, Customer Success Group, and other internal partners to ensure learning programs stay current with new product launches and feature updates.
• Scale Globally: Deliver flawless training in English, with the ability to localize content and strategies for our European markets (German/French fluency is a massive plus).

Learning Experience Designer

3D Artist

• Build and lead motion and video production capability in-house.
• Own end-to-end creation of motion content across campaigns, social media, product storytelling, and events.
• Shape WalkMe's visual motion language at global scale.
• Drive motion deliverables from brief to final asset without requiring day-to-day project management oversight.

Motion Design Practice Lead

Artificial Intelligence

• Partner with WalkMe Account Executives and Presales teams across Americas, taking a consultative role in customer evaluations of WalkMe AI.
• Lead AI-focused discovery sessions, answer technical and architectural questions, and guide customers through solution design considerations.
• Build, customize, and deliver product demonstrations that clearly communicate the value of WalkMe AI.
• Manage technical proofs of concept, both remotely and onsite, including coordination with internal Engineering and Support teams when needed.
• Develop strong technical relationships with customer stakeholders, positioning yourself as a trusted AI advisor.
• Support escalations and complex technical discussions, ensuring timely resolution and clear communication.
• Participate in regional field activities such as customer events, executive briefings, and internal enablement sessions.
• Act as a conduit between customers and internal teams by sharing structured feedback on product gaps, market trends, and customer needs.

Pre-Sales AI Consultant

DevOps Engineer

• Lead the technical solutions with a strong understanding of the latest and greatest technologies like Kubernetes, Helm, Terraform and more.
• Develop and automate the processes to deploy, manage and configure our application in an AWS environment.
• Write complex CI/CD processes
• Support and build dynamic environments.
• Build tools for internal usage with the purpose of optimizing task performance.
• Containerize our services and manage them with orchestration frameworks.
• Solve technical problems in our systems and improve deployment and maintenance.

DevOps Engineer – Cloud Engineering Team

Customer Success Manager

• Execute the Professional Services onboarding and project readiness processes to ensure consistent execution across engagements.
• Utilize established readiness frameworks, criteria, and success metrics to help drive predictable project starts.
• Act as a point of contact for customers during onboarding, helping establish alignment on scope, timelines, roles, and expectations.
• Support sales-to-services handoffs, including operational readiness reviews, documentation validation, and onboarding KPI checklists.
• Assist in project readiness assessments by identifying dependencies, risks, and gaps under the guidance of senior team members.
• Coordinate project launch preparation with customers to ensure readiness milestones are met.
• Support onboarding engagements by documenting scope, timelines, dependencies, and success measures.
• Ensure delivery teams receive the necessary readiness context to begin project execution.
• Serve as a coordination point between Sales, Business Development, Professional Services, Resource Management, and customers on upcoming engagements.
• Partner with internal technical and infrastructure teams to help verify environmental, access, and system readiness prior to delivery.
• Coordinate customer access to required systems, tools, and portals.
• Support alignment between internal stakeholders to ensure consistent communication throughout onboarding.
• Help coordinate initial resource alignment and onboarding-related resource needs with the Resource Management Office.
• Support project staffing readiness by checking resource timing, access requirements, and onboarding dependencies.
• Provide overflow support for centralized resource management activities as needed, including assisting with scheduling and readiness-related tasks.
• Report resourcing risks and readiness impacts to the RMO and Services leadership.
• Track and report on onboarding and project readiness KPIs, including time-to-launch and readiness completion.
• Support the continuous improvement of onboarding, readiness, and handoff processes.
• Act as a helpful resource to customers and internal stakeholders during the onboarding process.

Customer Engagement Manager

General Counsel

• Negotiate and finalize complex transactions – Lead strategic, high-value enterprise contracts, including SaaS agreements, professional services agreements, partner agreements, data processing agreements, nondisclosure agreements, and responses to requests for proposals with international customers and partners.
• Advise and collaborate – Work closely with cross-functional teams (including Sales, Marketing, Customer Success, Product, and others) to provide timely, business-oriented legal advice grounded in a deep understanding of WalkMe’s technology and products.
• Manage risk and ensure compliance – Provide legal guidance on contract structures, regulatory requirements, artificial intelligence–related terms and agreements, and data protection matters affecting technology transactions.
• Contribute to legal initiatives – Support ongoing legal projects and drive process improvements within the legal department.

Senior Legal Counsel

Human Resources

• Act as the central operational hub for WalkMe’s international footprint.
• Serve as a dedicated resource for the Global HR team.
• Execute end to end processes for onboarding, offboarding, and total rewards.
• Collaborate with global Payroll, Finance, Office Operations, and IT teams.
• Monitor and maintain personnel records and HR policies.

HR Operations Specialist

Account Executive

• Manage and responds to incoming lead requests
• Manage sales activity including monthly and quarterly forecasting of revenue in SalesForce.com
• Drive entire sales process from introduction to close over the phone
• Interface with the points of contact for the most strategic Enterprise accounts
• Maintain weekly sales forecast and achieve quota quarterly
• Identify and close new sales opportunities within targeted accounts as well existing customers
• Present WalkMe solutions using value-based sales approaches and techniques working closely with Pre Sales Engineers.
• Execution of sales activities with other teams, with senior management and corporate counsel, through contract negotiation and signed contracts
• In first 30 days, complete onboarding training and gain a proficient working knowledge of WalkMe's product, value proposition, use cases, competitive differentiation, and sales process.
• Within the first 60 days, starting managing cycles from inbound leads being assigned by round-robin call distribution, develop and begin execution.
• Within the first quarter, begin closing initial cycles.
• Within the first 6 months, build a potential opportunity pipeline that is 2x the annual quota
• Exceed annual sales quota in first 12 months.

Account Executive, Enterprise

Manager

• Responsible for expanding and accelerating WalkMe’s partner ecosystem by managing a broad portfolio of partners—including SIs, VARs, Solution Providers, and Digital Transformation Consultants.
• Monitor partner health and performance using WalkMe dashboards, Salesforce reporting, and partner scorecards.
• Identify high-potential partners and deploy scalable playbooks to accelerate their WalkMe practice development.
• Lead scalable onboarding, curriculum adoption, and WalkMe certification readiness for partners.
• Ensure partners stay up to date on WalkMe product innovations, use cases, best practices, and technical requirements.
• Collaborate with Partner Enablement, Product, and Professional Services teams.
• Execute WalkMe’s partner program strategy—benefits, requirements, incentives, tiers—while ensuring compliance and operational accuracy.
• Support scalable co-selling and co-marketing efforts to increase partner-generated and partner-influenced pipeline.
• Provide partners with repeatable GTM motions—campaign kits, solution plays, and service delivery frameworks.

Partner Business Manager

Support Engineer

• Report to the Support Manager as a Technical Support Engineer.
• Be the trusted point of contact for WalkMe's portfolio of customers, from the point of sale through onboarding, project success, and renewals.
• Deliver prompt and effective solutions to customers, meeting Service Level Agreements (SLAs) and achieving high customer satisfaction.
• Actively contribute to the knowledge base and customer community to enhance the overall customer experience.