System Administrator

• Systems Administration: Windows Server administration (2016/2019/2022) including Active Directory management
• Linux system administration (RHEL, Ubuntu, CentOS) including shell scripting and system maintenance
• Server hardware troubleshooting and maintenance
• Network troubleshooting (TCP/IP, DNS, DHCP, VLAN configuration)
• Virtualization platform support (VMware vSphere, Hyper-V)
• Backup and recovery operations using enterprise backup solutions
• Patch management and security compliance monitoring
• Performance monitoring and system optimization
• IT Service Management (ITSM) ticket resolution and escalation procedures
• Desktop and Infrastructure Support: Advanced workstation software break-fix support for Windows and Linux clients
• IMAC operations (Install, Move, Add, Change) for enterprise environments
• System imaging and deployment using automated tools (SCCM, WDS, or similar)
• Asset lifecycle management and inventory control
• Enterprise printer and peripheral support including network printer management
• Client Center (Tech Bar) technical support
• Hardware diagnostics and replacement procedures
• Network connectivity troubleshooting and cable management

L1/L2 System Administrator

Full-stack Engineer

• In this role, you will serve as a high-level technical expert on the FRIS modernization project, leading the design, development, coding, testing, and debugging of new software and significant enhancements to existing applications using Power Platform (model-driven apps, Dataverse, Power Automate) and/or Azure Integration Services (Logic Apps, Gateway); this resource will also work closely with technical staff to define specifications, resolve complex issues, and provide guidance to junior developers, with all roles performed remotely and Public Trust clearance preferred for certain use cases.

Senior Software Developer

Security Engineer

• Support the security authorization of AWS cloud-based workloads by developing and maintaining compliance documentation
• Automate security controls and compliance workflows (Python)
• Integrate cloud audit data and logs to meet ATO requirements under the MPO framework
• Develop security documentation and security artifacts to meet MPO and NIST requirements
• Support security compliance and ATO efforts for AWS cloud workloads in a classified environment
• Build and manage STIG-compliant AMIs and cloud resources
• Monitor logs and security events using Amazon CloudWatch, AWS CloudTrail and integrate with GRC tools
• Collaborate with the IT team; work approximately 2–3 days per week on-site in Fort Meade, MD

Cleared AWS Security/ATO Specialist – Full Scope Polygraph, FSP

Architect

• Support the design, automation, and deployment of secure AWS-based architectures
• Focus on networking, identity integration, infrastructure as code, and application layer support
• Use tools like Python, Terraform, and Ansible for automation and configuration management
• Support mission-critical cloud solutions in a hybrid, cleared environment
• Work approximately 2–3 days per week on-site in Fort Meade, MD
• Collaborate with IT team to manage critical infrastructure

Cleared AWS Architect, Full Scope Polygraph, FSP

• Are you looking to take the next steps in your career as a Software Developer? Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is searching for a Junior Software Developer to join our dynamic team. In this role, you will support the a modernization project by developing, testing, and debugging new software features within Power Platform (model-driven app development, Dataverse, and Power Automate) and/or Azure Integration Services (Logic Apps and Gateway), working under general supervision to enhance existing applications, resolve user issues, and contribute to project documentation; remote delivery is acceptable, though candidates with a Public Trust badge are preferred for certain use cases.

Junior Software Developer

• Support the security authorization of AWS cloud-based workloads by developing and maintaining compliance documentation
• Automate security controls and integrate cloud audit data to meet ATO requirements under the MPO framework
• Support security compliance and ATO efforts for AWS cloud workloads in a classified environment
• Develop security documentation, automate compliance controls, integrate AWS audit data to meet MPO and NIST requirements
• Work approximately 2–3 days per week on-site in Fort Meade, MD as part of a hybrid IT team

Cleared AWS Security/ATO Specialist – Full Scope Polygraph

• Support the design, automation, and deployment of secure AWS-based architectures
• Focus on networking, identity integration, infrastructure as code, and application layer support
• Use tools like Python, Terraform, and Ansible
• Support mission-critical cloud solutions in a hybrid, cleared environment
• Work approximately 2–3 days per week on-site in Fort Meade, MD

Cleared AWS Architect – Full Scope Polygraph, FSP

Cloud Engineer

• Support the design, development, testing, and maintenance of web-based applications hosted on AWS
• Implement AWS-managed services, container orchestration, and Infrastructure as Code (CDK or Terraform)
• Develop Python-based automation and contribute to DevOps pipelines
• Interface with relational and non-relational data sources and integrate various data sources
• Contribute to building scalable cloud solutions and support DevOps automation practices
• Work hybrid schedule, approximately 2–3 days per week on-site at Fort Meade, MD
• Collaborate with IT team and stakeholders to manage critical infrastructure

Cleared AWS Developer, Full Scope Polygraph

ServiceNow

• Maintain and update the ServiceNow service catalog structure, categories, workflows and items
• Work with service owners and business units to onboard new service catalog items and retire outdated services
• Ensure consistency, accuracy, and compliance of service catalog items with organizational standards
• Perform quality assurance reviews of catalog content for completeness and usability
• Manage data, workflows, and approval processes associated with catalog items
• Develop and maintain documentation and standards for catalog item creation and lifecycle
• Support continuous improvement efforts by analyzing catalog usage and recommending enhancements
• Coordinate with ServiceNow administrators and developers to implement catalog changes

ServiceNow Librarian

Security Analyst

• Virtual Service Operations searching for IT Helpdesk Security Analyst in Richardson, TX to administrate security aspects of an enterprise environment
• Initial point of contact for users via telephone, email, face-2-face to provide technical support
• Assist with navigating application menus and remote into users' computers when required
• Troubleshoot network connectivity issues and work with remote employees on VPN
• Develop and sustain effective and productive user relationships, focusing on user needs
• Offer alternative solutions and escalate complex problems to L2/L3 staff

IT Helpdesk / Security Analyst

Director

• Deploy and configure Microsoft Active Directory (AD), including domain controllers and replication/synchronization between multiple sites.
• Integrate Amazon WorkSpaces with AD to ensure seamless virtual desktop management.
• Configure, monitor and maintain Microsoft Exchange Server for reliable email communication.
• Create, manage, and troubleshoot Group Policies for security and configuration management.
• Utilize PowerShell scripting to automate AD and Exchange management tasks.
• Provide support for troubleshooting AD, Exchange, and network connectivity issues, ensuring minimal downtime.
• Implement and manage backup and disaster recovery strategies for AD and Exchange environments.
• Document processes, configurations, and troubleshooting steps for knowledge sharing and future reference.
• Collaborate with internal teams to ensure secure identity management and single sign-on (SSO) configurations.

Cleared AWS and Active Directory Engineer

Software Engineer

• Translate business logic into PL/pgSQL procedures and functions
• Refactor Oracle PL/SQL code to PL/pgSQL procedures and functions
• Perform unit testing in line with performance and optimization considerations

PostgreSQL DBA/Developer

• Design, automation, and deployment of secure AWS-based architectures, focusing on networking, identity integration, infrastructure as code, and application layer support using Python, Terraform, and Ansible
• Hands-on experience with Python, Terraform or AWS CDK, identity provider integration, API development, and tools like Ansible to support mission-critical cloud solutions in a hybrid, cleared environment
• Hybrid role requires on-site in Fort Meade, MD 2–3 days per week

VPS