VPS

L1/L2 System Administrator

VPS

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $60,000 - $70,000 per year

Job Level

JuniorMid-Level

Tech Stack

AnsibleAWSAzureChefCloudDNSITSMJavaScriptLinuxPuppetPythonShell ScriptingTCP/IPVMware

About the role

  • Systems Administration: Windows Server administration (2016/2019/2022) including Active Directory management
  • Linux system administration (RHEL, Ubuntu, CentOS) including shell scripting and system maintenance
  • Server hardware troubleshooting and maintenance
  • Network troubleshooting (TCP/IP, DNS, DHCP, VLAN configuration)
  • Virtualization platform support (VMware vSphere, Hyper-V)
  • Backup and recovery operations using enterprise backup solutions
  • Patch management and security compliance monitoring
  • Performance monitoring and system optimization
  • IT Service Management (ITSM) ticket resolution and escalation procedures
  • Desktop and Infrastructure Support: Advanced workstation software break-fix support for Windows and Linux clients
  • IMAC operations (Install, Move, Add, Change) for enterprise environments
  • System imaging and deployment using automated tools (SCCM, WDS, or similar)
  • Asset lifecycle management and inventory control
  • Enterprise printer and peripheral support including network printer management
  • Client Center (Tech Bar) technical support
  • Hardware diagnostics and replacement procedures
  • Network connectivity troubleshooting and cable management

Requirements

  • 2+ years of experience in system administration or L1/L2 technical support
  • Hands-on experience with Windows Server environments and Active Directory
  • Working knowledge of Linux system administration and command-line operations
  • Experience with virtualization technologies (VMware, Hyper-V)
  • Understanding in network troubleshooting and TCP/IP fundamentals
  • Experience with IT ticketing systems and ITSM processes
  • Knowledge of enterprise backup and recovery procedures
  • Understanding of change management and incident management frameworks
  • Strong documentation and technical communication skills
  • U.S. citizenship status
  • Preferred: CompTIA A+, Network+, or Security+; Microsoft certifications (MCSA, MCSE, or Azure fundamentals); Linux certifications (CompTIA Linux+, RHCSA); Experience with Python, PowerShell and Bash scripting; Familiarity with cloud platforms (AWS, Azure); ITIL Foundation; Monitoring tools; Configuration management tools; RingCentral CX/EX administration experience