Full-stack Engineer

• Contribute to the full lifecycle of modern web applications
• Build clean and responsive user interfaces
• Develop back-end services that power them
• Work across multiple layers of the technology stack
• Help design, develop, and maintain scalable solutions
• Integrate RESTful APIs
• Collaborate in Agile or Scrum environments
• Troubleshoot and resolve issues quickly

AWS Full Stack Developer

Cloud Engineer

• Design, operate, and continuously improve cloud environments for critical business workloads
• Build scalable and resilient solutions on Amazon Web Services
• Work with a wide range of AWS services across compute, storage, networking, and databases
• Define infrastructure using code-driven approaches
• Establish monitoring, logging, and audit capabilities

AWS Cloud Engineer

Support Engineer

• Provide advanced (L2) technical support for Windows/macOS endpoints, iOS/Android mobile devices, Oracle Simphony 2 POS systems
• Troubleshoot complex issues with M365 applications
• Perform endpoint remediation, system diagnostics, and remote assistance using ManageEngine tools
• Manage tickets in ManageEngine ServiceDesk Plus with focus on SLA compliance
• Escalate complex issues to L3 support, vendors, or internal IT teams as needed

L2 Support Engineer

Infrastructure Engineer

• Design, manage, and optimize SAN arrays and storage systems
• Architect and troubleshoot LUNs, datastores, replication, deduplication, snapshots, and DR failover processes
• Lead firmware/OS upgrades for SAN, compute hosts, and backup appliances
• Own Avamar/Data Domain environment health, capacity, replication, and restore performance
• Act as final escalation for server, virtualization, and cloud platform incidents
• Coordinate and validate vendor escalations and hardware replacements
• Create complex runbooks
• Participate in environment baselining, service health reviews, and performance analytics
• Lead root-cause analysis and produce technical reports
• Mentor L1/L2 engineers

VPS

AWS Full Stack Developer

AWS Cloud Engineer

L2 Support Engineer

Senior Infrastructure Engineer