VirtualStaff365

Customer Support

• Coordinate property advertising, including requesting photos, downloading images, and arranging watermark removal.
• Book advertising services based on internal instructions and organise professional photography where required.
• Communicate with property owners to arrange key drop-off, photo requirements, and updates.
• Complete virtual styling requests using BoxBrownie and update owner instruction spreadsheets.
• Arrange compliance checks and maintenance quotes according to the owner's instructions.
• Enter new properties into PMe and prepare draft advertising descriptions using the provided notes or ChatGPT.
• Send “Gone Live” emails to owners and maintain consistent communication.
• Deliver regular progress reports (morning and afternoon) via email or Zoom.
• Maintain an organised workflow and ensure timely follow-up across multiple tasks.

Business Development Support Specialist – Real Estate

Data Entry

• Enter and update transport data (manifests, PODs, trip summaries) into the TMS.
• Verify information for accuracy, completeness, and consistency.
• Identify discrepancies and correct errors promptly.
• Upload PODs, certificates, and driver records into the TMS.
• Ensure documentation is properly named and filed for easy retrieval.
• Generate summary reports for the Operations and Compliance teams.
• Provide updates on daily and weekly data status.
• Coordinate closely with onshore teams for timely data updates.
• Follow confidentiality and data-handling protocols at all times.
• Assist with basic audits, checks, and compliance-related tasks when needed.

Data Entry Officer – Transport & Logistics

Social Media Manager

• Create social media content using Canva and CapCut, including graphics, short videos, and captions.
• Schedule and publish posts across Meta, LinkedIn, TikTok, and other platforms.
• Manage communities by responding to comments and messages within approved guidelines.
• Monitor trends and recommend content ideas based on insights and platform behaviour.
• Prepare monthly reports, including analytics exports, screenshots, and engagement summaries.
• Conduct hashtag research, competitor checks, and engagement tracking to support campaign planning.

Social Media Specialist

Performance Marketing

• Set up and build campaigns in Meta, Google, and TikTok Ads Manager.
• Conduct daily optimisation, including bid adjustments, budget pacing, and audience refinement.
• Manage ad testing, A/B variants, and performance comparisons.
• Track key metrics such as ROAS, CTR, CPA, conversion rate, and spend pacing.
• Prepare weekly and monthly performance reports with graphs, screenshots, and commentary drafts.
• Support audience research, keyword discovery, and competitive checks.

Paid Ads Specialist

Accountant

• - Prepare financial reports, dashboards, budgets, and cashflow analysis.
• - Oversee Accounts Receivable and Payable, including invoicing and creditor payments.
• - Maintain accurate financial records in line with legislative requirements.
• - Manage bank and credit card reconciliations.
• - Set up finance leases and oversee rental agreements.
• - Assist with intercompany accounts.
• - Process EOM journals, including depreciation and annual leave.
• - Prepare monthly management reports and reconciliations.
• - Manage EOM adjustments, queries, and statutory requirements (PAYG, superannuation).
• - Reconcile GST and ensure accurate allocations.
• - Review balance sheets, debtors, and creditors.
• - Prepare and lodge PAYG, BAS, FBT, and WorkCover returns.
• - Perform GL reconciliations and intercompany loan entries.
• - Reconcile monthly bills and analyse expenses for cost-saving opportunities.
• - Manage fuel cards, vehicle registrations, insurances, and eTags.
• - Assist with EOFY audits, WorkCover, and Payroll Tax reviews.
• - Liaise with external accountants and auditors and prepare required documents.
• - Process fortnightly payroll.
• - Maintain employee records, leave balances, and payroll reports.
• - Manage new hires, terminations, and superannuation contributions.

Marketing

• Our client is a leading Australian manufacturer and marketer of trusted consumer products across the health, beauty, baby, and personal care categories.
• They are now looking to hire a **Marketing Designer** who will play a key role in supporting the Marketing team across multiple brands by creating engaging, on-brand designs for packaging, digital campaigns, social media, trade materials, and in-store promotions.
• - Develop and design packaging, POS materials, catalogues, and trade marketing assets.
• - Create digital and social media content, including e-commerce tiles and campaign visuals.
• - Produce video edits, 3D product renders, and compile visual presentations for marketing use.
• - Adjust international brand assets to suit local market requirements.
• - Develop brand guidelines and maintain consistency across all brand touchpoints.
• - Collaborate closely with brand managers to bring marketing campaigns and creative ideas to life.
• - Ensure all deliverables meet brand standards and are completed within project timelines.

Marketing Designer

• Perform daily and weekly stock accounting tasks and assist with ad hoc inventory issues.
• Prepare and analyse inventory reports and reconciliations between multiple systems.
• Manage GRIR (Goods Received/Invoice Received) processes and ensure timely resolution.
• Liaise with distribution centres and the supply chain to verify inventory accuracy.
• Support month-end reporting and assist with financial audits.
• Conduct variance analysis and investigate discrepancies.
• Collaborate with finance and operations teams to improve inventory accounting processes.

Inventory Accountant

Video Editor

• Edit property and promotional videos using Adobe Premiere Pro, following project guidelines and creative briefs.
• Work with provided Premiere Pro and After Effects project files using 4K low-quality proxies for efficient editing.
• Return completed project files for full-quality export by the client.
• Apply basic colour correction, transitions, text overlays, and audio synchronisation.
• Maintain consistent style, pacing, and visual quality across all edited videos.
• Collaborate closely with the client’s creative and marketing team to meet deadlines.
• Ensure all edits align with brand standards and project timelines.

Video Editor, Property Marketing

Compliance

• Accurately enter client information into IRESS/XPlan and company templates.
• Complete financial modelling as directed using IRESS/XPlan.
• Prepare Statements of Advice (SOA), Records of Advice (ROA), and related documents following compliance guidelines.
• Review and check documentation for completeness, consistency, and adherence to compliance standards.
• Liaise with internal teams to clarify missing data or inconsistencies.
• Maintain confidentiality and integrity of all client records.
• Generate, name, and store digital files in accordance with company policy.
• Support reporting, audit preparation, and document organisation.

Paraplanning, Compliance Support Administrator

• Schedule and post content across social media platforms
• Assist in planning and setting up email campaigns (EDMs) in Salesforce and Klaviyo
• Support website optimisation activities, including blogs, SEO, and digital campaigns
• Coordinate seasonal and promotional campaigns
• Manage customer enquiries across email, chat, reviews, and social media community engagement
• Organise and download assets from brand portals
• Assist in webinar setup and track registrations
• Support paid social media campaigns while monitoring spend and performance
• Update website content and product listings (banners, descriptions, blogs)
• Assist with website maintenance on Shopify and Squarespace
• Generate and analyse reports for campaign performance
• Track results from digital marketing activities (social media, EDMs, paid ads)
• Handle ad hoc research and administrative tasks for the marketing team.

Marketing Assistant

Administration

• Our client is a respected real estate business in Australia, known for delivering professional property services with integrity and accuracy.
• They are seeking a Sales Trust Administrator to join their team and manage end-to-end trust account and sales administration functions.
• Process sold property files by entering sales details into Box+Dice (CRM & Trust Account Software).
• Save signed contracts and sales documentation into OfficeTech.
• Confirm deposit funds held in trust and liaise with solicitors as required.
• Send signed contracts to solicitors and maintain accurate filing.
• Prepare draft account sales, follow up on settlements, and send confirmations.
• Ensure trust account transactions comply with industry regulations.
• Collaborate with internal and external stakeholders to ensure smooth settlements.