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eCommerce Assistant, Shopify
VirtualStaff365eCommerce Shopify Assistant managing product listings for an established online children's boutique. Updating product data and providing customer support for two stores.
About the role
Key responsibilities & impact- Manage and update product listings within Shopify across two online stores
- Clean and standardise product data, including weights, descriptions, images, and variants
- Create and optimise product listings with accurate meta titles and descriptions
- Prepare and execute bulk product uploads via spreadsheets and CSV files
- Support ongoing product uploads from new supplier inventory and liaise with suppliers for details
- Identify and resolve duplicate or inconsistent listings across both websites
- Respond to customer emails and handle online chat support within required timeframes
- Resize and optimise product images for website use while creating SEO-friendly alt text
- Monitor website listings for errors, missing information, or out-of-stock issues
- Assist with category organisation, website merchandising, and seasonal product updates
- Upload and organise invoices or stock documentation
- Assist with basic competitor and pricing research alongside general eCommerce tasks
Requirements
What you’ll need- Minimum of 2 years of experience using Shopify in a similar eCommerce role
- Strong attention to detail and consistency in product formatting
- Excellent written and verbal English skills with a warm, friendly communication style
- Intermediate proficiency using spreadsheets and managing CSV files for bulk data uploads
- Basic understanding of SEO principles including meta descriptions and image alt tags
- Experience with Canva or basic image editing tools for resizing and website optimisation
- Ability to work independently, follow established procedures, and show a collaborative attitude
- Nice-to-Have Skills
- Experience working with children's retail, boutique, or toy brands
- Prior experience utilizing ChatGPT or AI tools for content assistance
- Experience managing multi-store Shopify environments
Benefits
Comp & perks- Permanent work-from-home set-up
- Dayshift (Australian business hours)
- Full-time job
- HMO
- Annual leave
- 13th-month pay
- With Government Mandated Benefits
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Shopifyproduct data managementbulk product uploadsSEO principlesmeta descriptionsimage alt tagsspreadsheetsCSV filesimage editingeCommerce
Soft Skills
attention to detailcommunicationcollaborationindependencecustomer support