E-Commerce, Digital Marketing Assistant

VirtualStaff365

E-Commerce and Digital Marketing Assistant managing online operations and digital growth for an Australian pet treats manufacturer. Responsibilities include managing e-commerce platforms and executing digital marketing campaigns.

Posted 7/6/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

WordPress

About the role

Key responsibilities & impact

Maintain product listings, web content, pricing updates, and promotions across Shopify, WooCommerce, and WordPress
Support administration for Amazon Vendor Central and Mirakl marketplace platforms including catalogue updates and performance reporting
Prepare regular e-commerce performance reports covering website sales, campaign activities, customer data, and paid media results
Build and schedule targeted email marketing campaigns, audience segments, and automated flows using Omnisend or GetResponse
Manage customer data list hygiene, segmentation, and reporting
Support approved Meta and Google Ads campaigns through routine setup, ongoing optimization, reporting, and performance tracking
Create basic visual campaign assets using Canva and maintain marketing promotional calendars
Conduct daily outbound calls to follow up with warm sales opportunities and ensure clients have received orders or product samples
Assist with basic invoicing and purchase administration within Xero subject to onshore approval
Provide general administrative and data entry support to the broader team

Requirements

What you’ll need

Proven professional experience managing e-commerce platforms including Shopify, WooCommerce, and WordPress
Strong foundational knowledge of digital marketing principles across email marketing, paid ads, and social media platforms
Demonstrated ability to compile and present data-driven e-commerce performance reports
Comfortable making outbound phone calls to follow up on warm leads and customer orders
Excellent written and verbal English communication skills with high proficiency
Nice-to-Have Skills
Prior experience navigating Amazon Vendor Central or Mirakl marketplace ecosystems
Familiarity with Xero software for basic financial administrative tasks
Hands-on experience working with email marketing software like Omnisend or GetResponse
Basic graphic design experience using Canva

Benefits

Comp & perks

Permanent work-from-home set-up
Dayshift (Australian Eastern Standard Time business hours)
Full-time job
HMO
Annual leave
13-month pay
With Government Mandated Benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ShopifyWooCommerceWordPressAmazon Vendor CentralMiraklEmail MarketingData ReportingBasic Graphic DesignXeroCampaign Management

Soft Skills

Excellent CommunicationCustomer EngagementOutbound Calling