Vinfen

Counselor

• Provide direct support to people with psychiatric conditions in a residential Group Living Environment designed to foster independence.
• Work together with the people we serve, their families, friends, employers, and other support staff to transform their lives by either building independence skills or increasing each person's quality of life.
• Administer medication under the Medication Administration Plan (MAP) and assist people with activities of daily living, such as household chores and cooking.
• Work alongside the Clinical Program Director to implement treatment plans which are recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent and strengths-based approaches.
• Help orient PS who are new to the residence.
• Collaborate with Integrated Team members as needed to address needs of PS.
• Implement PS Treatment Plan interventions as directed by the by Team LPHA Clinician.
• Perform day-to-day assignments as directed by the Program Director.
• Use recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent and strengths-based approaches with PS.
• Adhere to safety, maintenance, Human Rights and other operational policies and procedures.
• Comply with physical site licensing standards and regulations.
• Store, administer, document and dispose of PS medication consistent with Medication Administration Program (MAP) requirements, funding source regulations and company policy, if applicable.
• Ensure program compliance with Vinfen MAP protocols.
• Teach PS medication management.
• Create opportunities for PS to participate in the smooth operation of the residence, including participating in meal preparation, physical site maintenance, etc.
• Encourage social interaction between residents and help create a collaborative environment where PS, family, friends, and others important in the lives of PS are welcome, respected and valued.
• Serve as a resource for neighbors.
• Help PS prepare meals.
• Act as an advocate for PS.
• Participate in trainings; attend supervision and staff meetings as requested.
• Assist with the orientation of new staff.
• Complete all required documentation.
• Contribute to program’s quality improvement goals and objectives.
• Help PS use crisis intervention techniques when necessary. Access on-call back up when needed.
• Support the provision of evidence-based practices and best practices to PS, including Motivational Interviewing; Harm Reduction; Housing First; Stages of Change; Wellness Recovery Action Plans (WRAP); Seeking Safety and Cognitive Behavioral interventions.
• Complete incident documentation as needed.
• Perform physical site maintenance activities following maintenance schedule.
• Perform other related duties, as assigned.

Residential Counselor, Mental Health Services

Program Manager

• Oversee the clinical, financial, and administrative operations of specified programs.
• Ensure proper standards and regulations are adhered to as set forth by the funding sources.
• Ensure programs meet the quality standards and provide value to the public.
• Directs and manages the activities of program staff. Hire staff appropriate to the position.
• Utilizes staff appropriately with the goal of optimizing effort and achieving operational and financial goals.
• Manages staff performance. Provide direction, training, and coaching; implement recognition and rewards programs; conduct performance planning and review sessions; provide guidance on career development.

Residential Program Director

• Provide individual and group support to persons served in a residential program
• Teach skills to enhance independence and quality of life
• Ensure a safe and clean residential environment
• Assist individuals in becoming fully integrated into their communities
• Plan recreational and social activities
• Empower individuals to make choices and be self-advocates
• Provide training and support to individuals in daily living tasks

Residential Counselor – Developmental Disabilities

• Provides direct support to people with Brain Injury or behavioral conditions in a residential setting
• Works together with the people served, their families, and other support staff to improve quality of life
• Assists individuals in becoming fully integrated into their communities
• Plans recreational and social activities
• Empowers and supports individuals in making choices and decisions
• Provides training and support in household management and daily living activities
• Maintains records and documents for individuals in the home
• Ensures compliance with regulatory policies and safety regulations

Residential Counselor, Brain Injury

• Provides direct service in an Intensive GLE residential setting.
• Help Persons Served (PS) in residence overcome barriers to, and prepare for, living independently.
• Assumes administrative officer roles in the program to support the Program Director in performance of their duties and responsibilities.
• Liaisons with families as needed.
• Supports PS in obtaining and understanding medical and psychiatric care as needed.
• Implements PS Treatment Plan support interventions as assigned by Clinical Program Director.
• Administers PS medications following Medication Administration Program (MAP) policies and procedures.
• Provides crisis interventions to PS when needed.
• Provides physical site maintenance.
• Ensures a safe, comfortable and clean environment.

Lead Residential Counselor

• Provides direct service in a GLE/SIE residential setting.
• Helps Persons Served (PS) in residence overcome barriers to, and prepare for, living independently.
• Implements PS Treatment Plan support interventions as coached and supported by Team LPHA Clinician.
• Assumes administrative officer roles in the program to support the Program Director in performance of their duties and responsibilities.
• Liaisons with families as needed.
• Supports PS in obtaining and understanding medical and psychiatric care as needed.
• Administers PS medications following Medication Administration Program (MAP) policies and procedures.
• Provides crisis interventions to PS when needed.
• Provides physical site maintenance.
• Ensures a safe, comfortable and clean environment.

Lead Residential Counselor, Mental Health Services

Executive Assistant

• Provide direct administrative and project management support to CEO, COO, and CFO
• Manage schedules and arrange meetings
• Create presentations and documents
• Track action items and manage communications with stakeholders
• Supervise the Executive Assistant team
• Prepare Board meeting books and reports

Senior Lead Executive Assistant

• Promote the engagement, housing permanency, community tenure, achievement of greater self-sufficiency and successful completion of tenure at the residence for all PS at the site.
• Manage a GLE or SIE residential site’s systems and procedures, including planning and implementing regulations and requirements, quality improvement initiatives, and intakes and discharges from residence.
• Collaborate with Team’s Housing Coordinator to facilitate successful and timely transitions to and from the group residential site.
• Create a helping environment in the residence in which family, friends, and others important in the lives of PS are welcome, respected and valued.
• Promote teamwork between Team and GLE/SIE staff to provide all Treatment Plan interventions in and out of residence as needed.
• At the direction of the LPHA Clinician, ensure that the non-clinical support interventions of each resident’s Treatment Plan are completed as outlined.
• Implement Safety Plans and Crisis Prevention and Response Plans as developed by Team for residents.
• Assist the LPHA Clinician in managing the quality and timeliness of residential staffs’ Treatment Plan documentation and Medicaid Rehab Option standards adherence.
• Monitor the staffs’ use of evidence-based practice techniques, request additional training from Team staff as needed.
• Support the provision of evidence-based practices and best practices to PS, including Motivational Interviewing; Harm Reduction; Housing First; Stages of Change; Wellness Recovery Action Plans (WRAP); Seeking Safety and Cognitive Behavioral interventions.
• Manage the site’s DMH licensing adherence.
• Maintain the residence’s adherence to Medication Administration Program policies and procedures.
• Manage residential sites’ collection and use of resources including food stamps, program fees, representative payee accounts and Client Funds. Monitor expenses and residence’s budget. Submit information for billing procedures.
• Manage adverse events, including Incident Reporting; ensure corrective actions are implemented.
• Oversee Human Rights policies and procedures for residence.
• Ensure the maintenance, repair and safety of the residence.
• Maintain “good neighbor” relationships with residence’s neighbors.
• Maintain strong working alliances with other service providers of the PS in the residence, including Care Coordination entities.
• Hire, orient, provide day-to-day supervision of, and evaluate residence’s staff. Offer consistent and direct performance feedback. Conduct corrective action procedures for residential staff if needed.
• Manage relief and overtime resources to maintain operational excellence.
• Implement retention, recognition and awards initiatives for residence staff; provide career development guidance and broadcast promotion opportunities.
• Ensure required residential Performance Measures are maintained.
• Support staff training in, and use of trauma informed, recovery-oriented, person-centered, culturally competent and strengths-based approaches and skills training techniques in their work.
• Provide thorough and thoughtful documentation of PS needs and services.
• Promote healthcare, employment and education services access for PS.
• Participate as member of regional GLE/SIE Program Director Community of Practice Workgroup for continuous professional role competency development, mentoring and learning.
• Provides on-call coverage as assigned.
• Perform other related duties, as assigned.

Program Director, Mental Health Services

Director

• Manage group residential sites systems and procedures, including planning and implementing regulations and requirements, quality improvement initiatives, utilization maagement of residences.
• Collaborate with Team’s Housing Coordinator to facilitate successful and timely transitions to and from group residential sites in the ACCS contract.
• Lead efforts to create a helping environment in assigned group residential sites in which family, friends, and others important in the lives of PS are welcome, respected and valued.
• Coordinate assigned group residential sites’ licensing, evidence-based practice fidelity, Medication Administration Program (MAP) and Medicaid Rehab Option reviews.
• Oversee group residential sites’ adherence to Medication Administration Program policies and procedures.
• Oversee assigned group residential sites’ collection and use of resources including food stamps, program fees, representative payee accounts and housing subsidies. Develop and maintain all assigned group residences budgets, expense and billing procedures.
• Oversee Human Rights processes. May act as staff to ACCS contract’s Human Rights Committee as “Human Rights Coordinator”.
• Promote teamwork between Team and GLE and SIE staff.
• Ensure maintenance, repair and safety of all assigned group residential sites.
• At the direction of the Team Leader, direct the non-Treatment Plan activities of the GLE/SIE Program Directors and staff including hiring, training, supervising, coaching, evaluating and developing the competencies of these staff. Offer consistent and direct performance feedback. Conduct corrective action procedures with managers for residential staff if needed.
• Manage relief and overtime resources to maintain operational excellence.
• Implement retention, recognition and awards initiatives for staff; provide guidance on career development and promotion opportunities to staff.
• Ensure required group residential Performance Measures and Incident reporting protocols are maintained.
• Serve as resource for group residential neighbors, public officials and other service providers.
• Support staff training in, and use of trauma informed, recovery-oriented, person-centered, culturally competent and strengths-based approaches and skills training techniques in their work.
• Provide competency-based evidence-based practices and best practices to PS living in assigned group residences, including Motivational Interviewing; Harm Reduction; Screening, Brief Intervention, Referral and Treatment (SBIRT); Housing First; Stages of Change; and Cognitive Behavioral interventions, as well as the development of Safety Plans and Crisis Prevention and Response Plans, and 8 Dimensions of Wellness.
• Promote engagement, housing permanency, community tenure, achievement of greater self-sufficiency and successful completion of service for all PS.
• Provide thorough and thoughtful documentation of PS needs and services.
• Promote healthcare, employment and education services access for PS.
• Support the provision of evidence-based practices and best practices to PS, including Motivational Interviewing; Harm Reduction and Addiction Treatment support; Housing First; Stages of Change; Wellness Recovery Action Plans (WRAP); Seeking Safety and Cognitive Behavioral interventions.
• Participate as member of Residential Director Community of Practice Workgroup led Director of Rehabilitation for continuous professional role competency development, mentoring and learning.
• Provides on-call coverage and consultation to IGLE staff.
• Reports to Team Leader for GLE and SIE work; reports to Director of Service/Vice President for IGLE administrative supervision.
• Perform other related duties, as assigned.

Residential Director

• Provides direct service to adults with mental health conditions in a GLE/SIE residential setting
• Helps persons served in the residences to overcome barriers to, and prepare for, living independently
• Implements Treatment Plan support interventions as coached and supported by Team LPHA Clinician
• Assumes administrative officer roles in the program to support the Program Director
• Liaisons with families as needed
• Supports Persons Served in obtaining and understanding medical and psychiatric care as needed
• Administers medications following Medication Administration Program (MAP) policies and procedures
• Provides crisis interventions when needed
• Provides physical site maintenance
• Ensures a safe, comfortable and clean environment
• Performs other duties as assigned

• Provide individual and group support to persons served in a residential program.
• Teach skills to enhance independence and quality of life.
• Ensure a safe, secure and clean residential environment.
• Assist individuals in becoming fully integrated into their communities.
• Teach skills to enhance independence and self-advocacy, and support choices that contribute to living a good and meaningful life.
• Empower and support individuals in the home to make choices, be a self advocate, and be fully involved in making decisions in determining the directions of their supports and lives.

Administration

• Oversee and coordinate MAC certification, and recertification in alignment with state regulations and internal training standards.
• Serve as the Medication Administration Coordinator for DDS.
• Enroll staff into required learning programs and maintain roster accuracy across systems.
• Ensure class assignments, waitlists, cancellations, and rescheduling tasks are processed accurately and on time.
• Communicate enrollment confirmations, instructions, and reminders to learners and supervisors.
• Schedule and administer DDS MAC recertification test.
• Monitor MAC compliance status, overdue trends, and escalate risks to the Associate Director.
• Function as receptionist for Vinfen Training Center.
• Data enter MAC certification expiration dates into Human Resources Information System (HRIS) in a timely and accurate manner.
• Regularly update training database with MAC annual and recertification dates.

Training Administrator

• Provide direct support to people with psychiatric conditions and behavioral health challenges in a small group residential setting or an individual living arrangement.
• Work together with the people served, their families, friends, employers, and other support staff to transform their lives by building independence skills or increasing quality of life.
• Administrate medication under the Medication Administration Program (MAP).
• Implement treatment plans and assist people with activities of daily living, such as household chores and cooking.
• Strengthen residents' connection to their community by providing transportation on outings such as shopping and doctor's appointments.

Per Diem Residential Counselor, Mental Health Services

• Provide direct support to people with psychiatric conditions in a residential Group Living Environment designed to foster independence.
• Work together with the people we serve, their families, friends, employers, and other support staff to transform their lives by either building independence skills or increasing each person's quality of life.
• Administer medication under the Medication Administration Plan (MAP).
• Assist people with activities of daily living, such as household chores and cooking.
• Work alongside the Clinical Program Director to implement treatment plans which are recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent and strengths-based approaches.

Residential Counselor – Mental Health Services

• Responsible for overnight program activities in a community living arrangement
• Provide individual and group support to persons served
• Teach skills to enhance independence and quality of life
• Ensure a safe, secure and clean residential environment
• Assists in implementing treatment programs, including ISP/ PSTPs and clinical programs
• Maintains records for persons served
• Provides training and support to persons served in completing ADLs
• Monitors physical and emotional needs
• Stores, administers, documents, and disposes of medication for persons served consistent with MAP requirements
• Participates in all mandated training and staff meetings as directed by the Program Director
• Ensures compliance with all internal and external regulatory bodies
• Performs hands-on tasks in the program as required
• Provides physical intervention and/or first aid in the event of behavior or medical emergency
• Must remain awake, alert, and dressed throughout the entire shift

Residential Counselor, Mental Health Services

Residential Program Director

Residential Counselor – Developmental Disabilities

Residential Counselor, Brain Injury

Lead Residential Counselor

Lead Residential Counselor, Mental Health Services

Senior Lead Executive Assistant

Program Director, Mental Health Services

Residential Director

Lead Residential Counselor, Mental Health Services

Residential Counselor – Developmental Disabilities

Training Administrator

Per Diem Residential Counselor, Mental Health Services

Residential Counselor – Mental Health Services

Awake Overnight Residential Counselor, Brain Injury