Residential Director

Vinfen

ACCS Residential Program Director overseeing operations of supportive living for adults with psychiatric conditions. Promoting successful community integration and overall well-being of the individuals served.

Posted 6/2/2026full-timeHyannis • Massachusetts • 🇺🇸 United StatesLead💰 $79,000 per yearWebsite

About the role

Key responsibilities & impact

Manage group residential sites systems and procedures, including planning and implementing regulations and requirements, quality improvement initiatives, utilization maagement of residences.
Collaborate with Team’s Housing Coordinator to facilitate successful and timely transitions to and from group residential sites in the ACCS contract.
Lead efforts to create a helping environment in assigned group residential sites in which family, friends, and others important in the lives of PS are welcome, respected and valued.
Coordinate assigned group residential sites’ licensing, evidence-based practice fidelity, Medication Administration Program (MAP) and Medicaid Rehab Option reviews.
Oversee group residential sites’ adherence to Medication Administration Program policies and procedures.
Oversee assigned group residential sites’ collection and use of resources including food stamps, program fees, representative payee accounts and housing subsidies. Develop and maintain all assigned group residences budgets, expense and billing procedures.
Oversee Human Rights processes. May act as staff to ACCS contract’s Human Rights Committee as “Human Rights Coordinator”.
Promote teamwork between Team and GLE and SIE staff.
Ensure maintenance, repair and safety of all assigned group residential sites.
At the direction of the Team Leader, direct the non-Treatment Plan activities of the GLE/SIE Program Directors and staff including hiring, training, supervising, coaching, evaluating and developing the competencies of these staff. Offer consistent and direct performance feedback. Conduct corrective action procedures with managers for residential staff if needed.
Manage relief and overtime resources to maintain operational excellence.
Implement retention, recognition and awards initiatives for staff; provide guidance on career development and promotion opportunities to staff.
Ensure required group residential Performance Measures and Incident reporting protocols are maintained.
Serve as resource for group residential neighbors, public officials and other service providers.
Support staff training in, and use of trauma informed, recovery-oriented, person-centered, culturally competent and strengths-based approaches and skills training techniques in their work.
Provide competency-based evidence-based practices and best practices to PS living in assigned group residences, including Motivational Interviewing; Harm Reduction; Screening, Brief Intervention, Referral and Treatment (SBIRT); Housing First; Stages of Change; and Cognitive Behavioral interventions, as well as the development of Safety Plans and Crisis Prevention and Response Plans, and 8 Dimensions of Wellness.
Promote engagement, housing permanency, community tenure, achievement of greater self-sufficiency and successful completion of service for all PS.
Provide thorough and thoughtful documentation of PS needs and services.
Promote healthcare, employment and education services access for PS.
Support the provision of evidence-based practices and best practices to PS, including Motivational Interviewing; Harm Reduction and Addiction Treatment support; Housing First; Stages of Change; Wellness Recovery Action Plans (WRAP); Seeking Safety and Cognitive Behavioral interventions.
Participate as member of Residential Director Community of Practice Workgroup led Director of Rehabilitation for continuous professional role competency development, mentoring and learning.
Provides on-call coverage and consultation to IGLE staff.
Reports to Team Leader for GLE and SIE work; reports to Director of Service/Vice President for IGLE administrative supervision.
Perform other related duties, as assigned.

Requirements

What you’ll need

A Bachelor’s degree in human services or related field required
Master’s degree in human services, Psychology or related preferred
A minimum of five years experience in progressively responsible human services functions, of which three years have been in a supervisory capacity required
Experience working with people with psychiatric disability and/or co-occurring disorders required
Must have access to an operational and insured vehicle and be willing to use it to transport PS.
Bilingual/bicultural applicants and applicants with lived experience of psychiatric conditions are encouraged to apply.

Benefits

Comp & perks

Professional Development
Hiring Events
External Referral Program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Medication Administration Program (MAP)Motivational InterviewingHarm ReductionScreening, Brief Intervention, Referral and Treatment (SBIRT)Housing FirstStages of ChangeCognitive Behavioral interventionsSafety PlansCrisis Prevention and Response PlansWellness Recovery Action Plans (WRAP)

Soft Skills

teamworkleadershipcoachingsupervisingcommunicationproblem-solvingmentoringperformance feedbackstaff developmentcultural competence