Verizon

Account Executive

• With your sales experience, ability to efficiently manage your time, excellent customer relations skills, and excitement for technology, you'll deliver outstanding and innovative business solutions that support our technology evolution and change the way businesses connect.
• Whether you're continuously hunting and prospecting for new business or growing existing accounts, you'll consult with customers to identify their business challenges and recommend tailored solutions to solve them and ultimately deliver a powerful return for customers while improving their business and growing our revenue.
• Identifying, developing and qualifying leads within respective territory to drive additional sales opportunities through cold-calling, partner-selling, lead-generation campaigns and modern social selling techniques.
• Gaining new business and incremental revenue to meet sales targets.
• Retaining, managing and growing the existing customer base.
• Coordinating with support partners to educate and excite customers about how they can leverage innovative business solutions.
• Proactively establishing, building and maintaining relationships with key decision makers.
• Effectively presenting and creating multi product solution opportunities.
• Confidently demonstrating a knowledgeable understanding of wireless and mobility products and groundbreaking integrated software solutions to be able to successfully promote and position products including: Cloud, Security, ISP, VoIP and Google platforms.
• Tracking and reporting progress through the consistent use of a variety of sales force automation tools.

Business Sales Account Executive

Sales

• Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network
• Learn and uncover customers' needs by creating connections and asking the right questions
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services
• Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events

Retail Sales Associate, Spanish Bilingual

Client Partner

• Play a crucial role in helping our valued customers drive their businesses forward.
• Leverage your expertise to solve complex business challenges and create significant value for both Verizon and our Fortune 500 clientele.
• Expertly tailor and bundle Verizon Enterprise's wireless solutions.
• Become a subject-matter expert, providing customers and colleagues with innovative solutions that meet their unique needs.
• Establish Verizon as the preeminent business partner.
• Solidifying long-lasting and mutually beneficial relationships with our accounts.

Senior Client Partner, Sales

Procurement

• Partner with internal stakeholders and third-party vendors/partners for the Verizon Business Group
• Drive key relationships and manage process tasks
• Ensure strict adherence to Verizon policies
• Support the timely and accurate delivery of products and services to clients
• Thrive in fast-paced environments and excel at cross-functional collaboration
• Engage, respond to and resolve issues and escalations related to vendor activities
• Manage the vendor engagement process for third party requests
• Identify metrics, measure performance, and make recommendations for continuous improvement
• Review and analyze data from within supported Verizon organizations
• Report and analyze vendor engagements, financial impact, projects, and ad hoc reports

Consultant, Vendor Management

Analyst

• Drive the operational excellence of our vendor partners to ensure seamless network deployment, upgrades, and maintenance.
• Collaborate with internal engineering, project management, and field operations teams to track metrics, audit deliverables, and ensure compliance with Verizon specifications.
• Distribute workloads, track on-time completion, and develop remediation plans with vendors to eliminate project backlogs.
• Build and maintain Vendor Scorecards at market, regional, and national levels to identify performance trends and improvement opportunities.
• Issue regular audit requests on completed work to ensure strict compliance with Verizon specifications and local codes.
• Review and verify vendor invoice accuracy against assigned jobs and unit pricing, resolving discrepancies with stakeholders.
• Coordinate project schedules, track risk mitigation plans in Verizon tools, and provide guidance to less experienced teammates.

Analyst, Program and Project Management

• Help our most important customers move their business forward.
• Create new value for Verizon and our customers by solving their business problems.
• Bring a consultative selling approach and become a specialist for your customers and your peers by expertly packaging and tailoring Verizon Enterprise solutions to meet customer needs.
• Establish Verizon as the premier business partner in your accounts.
• Develop deep relationships with your customers while getting to know their businesses, markets, and the challenges they face.
• Craft creative solutions to help customers realize their goals.
• Create winning outcomes for both us and our customers.
• Demonstrate value so that customers choose the Verizon solution.
• Grow our business while making customers satisfied.

Senior Client Partner – Investment Sales

• Work closely with HR teams and IT on technology projects
• Act as a strategic advisor for digital HR transformation
• Drive the adoption of AI technologies within HR ecosystems
• Lead Workday configurations and integrate AI features
• Manage strategic HRIS projects with cross-functional collaboration
• Evaluate cutting-edge AI vendors and tools in HR space
• Identify bottlenecks in HR workflows and improve automation
• Ensure smooth adoption of new enhancements across the enterprise

Workday Analyst

Account Manager

• Identifying, developing and qualifying leads within respective territory to drive additional sales opportunities through cold-calling, partner-selling, lead-generation campaigns and modern social selling techniques
• Gaining new business and incremental revenue to meet sales targets
• Retaining, managing and growing the existing customer base
• Coordinating with support partners to educate and excite customers about how they can leverage innovative business solutions
• Proactively establishing , building and maintaining relationships with key decision makers
• Effectively presenting and creating multi product solution opportunities
• Confidently demonstrating a knowledgeable understanding of wireless and mobility products and groundbreaking integrated software solutions to be able to successfully promote and position products including: Cloud, Security, ISP, VoIP and Google platforms
• Tracking and reporting progress through the consistent use of a variety of sales force automation tools

Business Sales Account Manager

Engineer

• Support UC Engineering and Operational support on the US Navy NMCI UC Infrastructure.
• Serve as subject matter expert OPS support and Service Delivery within Navy Enterprise VoIP, VTC and general Unified Collaboration support.
• Utilize a broad knowledge of unified communications, network, server, and telecommunications to design, configure, implement and troubleshoot Navy’s unified communications systems and applications.
• Responsibilities include Tier III resolution and support Tier IV, varying implementation projects, troubleshooting and resolving problems.
• Maintain enterprise Cisco voice, video, presence systems.
• Understanding the codecs, protocols of Cisco and Ribbon technologies.
• Implementing of Cisco / Ribbon gateways.
• Help with basic Network troubleshooting.
• Create, maintain and update documentation of voice/video systems.
• Support IP communication networks in operations.
• Mentor and develop junior personnel.

Unified Collaboration Engineer

• Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
• Learn and uncover customers' needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.

Retail Sales Associate

Customer Success Manager

• Build the complete enablement strategy for SAMs and CSMs, focusing on relationship management, account retention, and account expansion
• Partner with Product Marketing and GCS Leadership to turn product updates into clear, compelling sales messaging for our current customers
• Create competitive defense strategies and value-selling playbooks, including building ROI calculators and running hands-on objection-handling workshops
• Act as the readiness leader for the GCS team during major product launches and pricing changes
• Design structured training and certification programs so the team is fully prepared to sell new features and handle competitor pushback
• Build clear skill frameworks for the GCS organization to identify gaps in negotiation, account planning, and Executive Business Reviews (EBRs)
• Use tools like Salesforce and Gainsight to track how enablement programs impact quota attainment, churn reduction, and account growth
• Act as the voice of the GCS organization, sharing frontline feedback with Product and Sales teams
• Translate competitive intelligence and win/loss data into practical, everyday sales strategies

Senior Manager, Customer Success Enablement Delivery

Manager

• Lead cross-functional Design Thinking workshops with leaders across Product, Sales, Operations, and Customer Success.
• Break down our current customer experiences and design a new, seamless digital journey.
• Ensure that when we introduce new automated tools to our customers, they remove friction and feel like a natural, helpful extension of our brand.
• Build and lead the strategy to help drive change with customers and employees supporting those customers.
• Identify where employees or customers might feel confused or hesitant about new digital tools and build proactive strategies to build their confidence.
• Act as the ultimate champion for the customer experience, ensuring human needs remain front and center during rapid innovation and rollouts.
• Use customer feedback, behavioral data, and human psychology to advise our Digital CX team on how our automated tools should interact with customers.
• Ensure our bots and digital pathways have the right brand voice, empathy, and pacing so customers still feel taken care of, even when they aren't speaking to a human.
• Act as the connective tissue between different departments to ensure everyone is moving in the same direction for the customer.
• Translate the complex 'why' behind our digital updates into clear, compelling stories that win the support of leaders, making it easy for them to champion the changes with their teams.

CX Transformation & Change Manager

• Design and build scalable digital learning programs like online academies, automated onboarding paths, and on-demand webinar series
• Partner with the Customer Enablement Supervisor and live training teams to ensure digital content complements human-led customer education efforts
• Partner with Product teams to build automated education directly into the customer’s first 60 days
• Create specialized digital training tracks that ensure customers can successfully set up and leverage our software on their own
• Work closely with Digital CX and Product teams to bring the right helpful guides and tutorials directly inside our software
• Track how well our automated and digital training programs are actually working

Customer Enablement Delivery Manager

Ecommerce

• Serve as the Business Owner driving our digital customer experience transformation
• Leverage design thinking, out-of-the-box innovation, Artificial Intelligence and Machine Learning to create a personalized, predictive, and proactive customer experience for our SaaS users
• Shift customer engagement strategy toward an AI-driven, tech-touch engine
• Scale team's capabilities and empower customer-facing professionals
• Facilitate and govern complex, cross-functional design thinking workshops
• Diagnose systemic, root-cause workflow inefficiencies across the enterprise
• Direct the CX strategy and business logic for the integration of Generative AI and LLMs into our customer journeys
• Lead cross-functional resources to build and deploy proactive digital interventions
• Exercise independent decision-making to partner with Product and Engineering VPs/Directors
• Lead, mentor, and elevate a high-performing Digital CX Engine
• Guide the organizational change management to shift legacy teams to an AI-first customer engagement framework
• Champion and govern the seamless integration of new digital tools, workflows, and AI interventions across global teams
• Guide business requirements for predictive customer health scoring models

Director of Digital Customer Experience, AI Innovation

Security Analyst

• Conducting threat investigations in Verizon’s most complex and critical network environments
• Coordinating with multidisciplinary teams across network organization to iteratively improve security controls and detection capabilities
• Conducting time-sensitive analysis during cyber investigations, including active threat investigation and forensic analysis
• Leveraging Verizon’s network telemetry to find indicators of compromise
• Developing expertise on the Verizon threat landscape using threat intelligence, network telemetry, and operational metrics to clearly communicate the threat landscape
• Analyzing malicious code, packet capture files, and forensic artifacts
• Analyzing log data to detect active threats within the network using knowledge of the current threat landscape, threat actor techniques, and Verizon’s network
• Identifying gaps in logging capabilities and develop and propose strategies to fill gaps
• Identifying and propose automated alerts for new and previously unknown threats
• Collaborate with teams across the Cyber organization to mitigate risk by testing, deploying, and developing investigative playbooks