VelocityEHS

Performance Marketing

• Develop and execute a scalable demand generation strategy focused on mid-market and enterprise segments, optimizing channels like SEM, webinars, and content marketing.
• Assess, structure, and lead a team of marketers, providing mentorship and driving high performance across partner marketing, SEM, email, and webinars.
• Partner closely with sales leadership to redefine lead flow processes, improve lead scoring, and optimize funnel conversion rates.
• Own marketing-attributed pipeline goals, leveraging advanced analytics and reporting to provide visibility into campaign performance and ROI.
• Collaborate with the CMO and marketing peers to align demand generation initiatives with overarching go-to-market strategies, ensuring consistency in messaging and execution.
• Evaluate and manage the marketing budget, allocating resources to maximize impact across key channels.
• Introduce innovative approaches leveraging AI and automation to enhance speed and efficiency.
• Strengthen cross-functional relationships with sales, product, and marketing operations to ensure alignment on revenue goals.

VP, Demand Generation

Marketing

• Design and execute segmented expansion campaigns targeting upsell and cross-sell opportunities by lifecycle stage, product usage, industry, and account tier.
• Partner with Sales and Customer Success to prioritize high-potential accounts and develop coordinated expansion plays.
• Collaborate with Product Marketing to refine bundling strategies, value propositions, and positioning that increase product adoption and penetration.
• Drive measurable expansion pipeline and revenue contribution from marketing-sourced and marketing-influenced programs.
• Architect personalized lifecycle programs leveraging behavioral triggers, product usage signals, intent data, and customer milestones.
• Execute integrated, multi-channel campaigns across email, webinars, in-product messaging, digital, and SDR outreach.
• Partner with Customer Experience and CS to align messaging across onboarding, adoption, renewal, and expansion stages.
• Establish scalable journey frameworks that balance automation with high-value account personalization.
• Work with Customer Success to identify and respond to risk signals (e.g., declining usage, support patterns, executive turnover).
• Develop targeted marketing interventions that support retention and protect recurring revenue.
• Contribute to overall Net Revenue Retention (NRR) strategy and performance.
• Define and track KPIs for customer marketing programs, including expansion pipeline, conversion rates, adoption lift, retention impact, and revenue influence.
• Partner with Marketing Operations to ensure accurate attribution and reporting within Salesforce and Marketo.
• Establish a rigorous test-and-learn framework, continuously optimizing segmentation, messaging, and channel mix.
• Own the strategy and execution for customer reviews across third-party platforms (e.g., G2, TrustRadius).
• Develop campaigns to increase review volume, quality, and category rankings.
• Coordinate cross-functionally to activate advocates and manage review responses in partnership with Product and Customer teams.
• Evaluate and pilot AI-driven approaches to personalization, segmentation, campaign automation, and performance optimization.
• Introduce scalable innovations that increase efficiency while improving relevance and customer engagement.

Senior Marketing Manager, Customer

Solutions Engineer

• Own end-to-end implementation projects, from kickoff through go-live and post-launch transition
• Develop and maintain project plans, timelines, milestones, and dependencies
• Manage scope, risks, assumptions, and change requests
• Lead internal and external status meetings and provide clear, proactive communication
• Coordinate cross-functional teams (Sales, Product, Development, Support, and Customer Success)
• Ensure projects are delivered on time, within scope, and aligned to customer goals
• Partner with customers to understand business requirements, workflows, and success criteria
• Translate customer needs into system configuration and implementation plans
• Configure the platform, guide data migration, and validate integrations (as applicable)
• Lead solution walkthroughs, testing cycles, and user acceptance testing (UAT)
• Deliver customer training sessions and adoption support
• Act as a subject-matter expert on the product during implementation
• Build strong relationships with customer project sponsors and day-to-day contacts
• Set expectations clearly and manage escalations professionally
• Identify implementation risks, patterns, and improvement opportunities
• Contribute to implementation playbooks, templates, and best practices
• Provide feedback to Product and Engineering based on customer experience

Software Implementation Consultant

Account Manager

• Be the primary sales contact for a portfolio of enterprise customers.
• Build deep understanding of their priorities, org structure, and strategic initiatives.
• Identify and close opportunities to expand current accounts.
• Sell new modules, users, and platform solutions across departments and geographies.
• Lead outcome-driven discussions focused on business impact and solution value.
• Drive team selling by coordinating internal VelocityEHS stakeholders, including Customer Success, Solutions Consultants, and Executives.
• Maintain strategic account plans with clear goals, stakeholder maps, whitespace, and engagement strategies.
• Maintain an accurate forecast of expansion opportunities.
• Build and nurture senior-level relationships across your accounts.

Senior Enterprise Account Manager

Account Executive

• Drive new business bookings by targeting global enterprise prospects
• Own a defined quota and consistently exceed quarterly and annual sales goals
• Run end-to-end sales cycles — from discovery and demo to proposal, legal, and close — using a consultative, value-based approach rooted in MEDDPICC
• Self-source pipeline through outbound activity, partner collaboration, and intent data
• Use a multi-touch strategy to reach executives across Safety, Operations, Risk and IT
• Navigate complex buying groups and build multi-threaded relationships across the C-suite, legal, procurement, and technical functions
• Act as quarterback for the internal VelocityEHS team by bringing in Solutions Consultants, Product SMEs, Legal, and Executive Sponsors to shape and support enterprise sales motions
• Maintain accurate forecasts and a robust 3x pipeline, proactively report progress, risks, and upside to sales leadership
• Develop and execute account plans aligned to company goals and sales targets
• Represent VelocityEHS at key conferences, trade shows, and customer events

Senior Global Enterprise Account Executive

• Build and maintain strong, long-lasting relationships with senior decision-makers and key stakeholders within client organizations
• Develop and implement account plans to achieve business growth objectives
• Work closely with internal teams to ensure our solutions align with client needs and drive tangible business outcomes
• Identify and pursue new business opportunities within existing accounts
• Act as the voice of the customer within the organization
• Regularly track and report on key performance indicators (KPIs)
• Work closely with cross-functional teams to ensure a seamless and integrated client experience
• Stay informed about industry trends, market conditions, and competitor activities

Strategic Account Manager

Customer Support

• Collaborate with multiple teams throughout the department, including Services, Success, Support, and more
• Contribute to the department’s objectives and success through project work to streamline processes, execute deliverables, and bridge gaps between teams
• Support cross-departmental initiatives with Sales, Product, Development, and Marketing
• Manage various projects and deadlines, both independent and collaborative
• Complete onboarding and performance reviews similar to a full-time employee
• Work with multiple teams over the course of the internship, giving presentations and setting your own goals
• Past projects have included contributing to customer Help Center content, outreach for User Conference campaigns, maintaining regulatory lists, and testing motion capture technology