VelocityEHS

Solutions Engineer

• Own end-to-end implementation projects, from kickoff through go-live and post-launch transition
• Develop and maintain project plans, timelines, milestones, and dependencies
• Manage scope, risks, assumptions, and change requests
• Lead internal and external status meetings and provide clear, proactive communication
• Coordinate cross-functional teams (Sales, Product, Development, Support, and Customer Success)
• Ensure projects are delivered on time, within scope, and aligned to customer goals
• Partner with customers to understand business requirements, workflows, and success criteria
• Translate customer needs into system configuration and implementation plans
• Configure the platform, guide data migration, and validate integrations (as applicable)
• Lead solution walkthroughs, testing cycles, and user acceptance testing (UAT)
• Deliver customer training sessions and adoption support
• Act as a subject-matter expert on the product during implementation
• Build strong relationships with customer project sponsors and day-to-day contacts
• Ensure a smooth handoff to Customer Success or Support post-implementation

Senior Software Implementation Consultant

Project Manager

• Coordinate day-to-day execution of Chemical Management projects, including scheduling, data collection, and related service deliverables.
• Support delivery of both recurring services (ongoing programs) and one-time projects.
• Manage multiple service engagements simultaneously, balancing priorities, timelines, and quality expectations.
• Ensure all deliverables meet defined scope, timelines, and quality standards.
• Track and maintain project schedules, task progress, and key milestones across assigned accounts.
• Coordinate work across internal teams (e.g., Onboarding, Operations, Consultants, SMEs) to ensure timely completion.
• Identify risks, delays, or scope gaps and proactively escalate or resolve issues.
• Maintain accurate documentation including status updates, action items, and service records.
• Serve as a point of contact for customers on assigned services, ensuring clear and timely communication.
• Provide regular status updates and manage expectations on timelines and deliverables.
• Ensure alignment of services purchased and ensure that services delivered meet the client's requirements and goals, while adhering to system capabilities and services offered.
• Support issue resolution and follow-through on customer questions or concerns.
• Follow established processes and standard operating procedures to ensure consistent delivery.
• Contribute to continuous improvement of workflows, tools, and service processes.
• Support scalability of services through efficient coordination and assist in tracking service performance metrics and delivery outcomes.

Associate Project Coordinator

Account Manager

• Be the primary sales contact for a portfolio of enterprise customers.
• Build deep understanding of their priorities, org structure, and strategic initiatives.
• Identify and close opportunities to expand current accounts.
• Sell new modules, users, and platform solutions across departments and geographies.
• Lead outcome-driven discussions focused on business impact and solution value.
• Drive team selling by coordinating internal VelocityEHS stakeholders, including Customer Success, Solutions Consultants, and Executives.
• Maintain strategic account plans with clear goals, stakeholder maps, whitespace, and engagement strategies.
• Maintain an accurate forecast of expansion opportunities.
• Build and nurture senior-level relationships across your accounts.
• Use in-person meetings (10–20% travel expected) to deepen strategic alignment and unlock growth.

Enterprise Account Manager

Account Executive

• Drive new business bookings by targeting enterprise prospects.
• Own a defined quota and consistently exceed quarterly and annual sales goals.
• Run end-to-end sales cycles — from discovery and demo to proposal, legal, and close — using a consultative, value-based approach rooted in MEDDPICC.
• Self-source pipeline through outbound activity, partner collaboration, and intent data.
• Use a multi-touch strategy to reach executives across Safety, Operations, Risk, and IT.
• Navigate complex buying groups and build multi-threaded relationships across the C-suite, legal, procurement, and technical functions.
• Serve as a trusted advisor throughout the process.
• Act as quarterback for the internal VelocityEHS team and bring in Solutions Consultants, Product SMEs, Legal, and Executive Sponsors to shape and support enterprise sales motions.
• Maintain accurate forecasts and a robust 3x pipeline, proactively report progress, risks, and upside to sales leadership.

Enterprise Account Executive

• Own a quota for new business bookings in the MidMarket/SMB segment (typically organizations with up to 5,000 employees).
• Self-source pipeline through outbound prospecting, research, and strategic outreach.
• Run a full-cycle sales process — from discovery to demo to proposal to close — using consultative, MEDDPICC-driven qualification and value selling.
• Build multi-threaded relationships with buyers across Safety, Operations, IT, Finance, and the C-suite.
• Work cross-functionally with SDRs, Solutions Consultants, Customer Support, and Marketing to target accounts, deliver customized presentations, and increase deal velocity.
• Maintain an accurate and up-to-date pipeline and forecast in Outreach.
• Represent VelocityEHS at virtual and in-person events, conferences, and trade shows, actively generating interest and capturing qualified leads.

Mid-Market Account Executive

• Serve as the primary sales point of contact for a portfolio of Mid-Market customers.
• Develop deep understanding of customer’s goals, pain points, and operational structure.
• Build multi-threaded relationships with champions, influencers, and senior executives to position VelocityEHS for growth.
• Stay disciplined and proactive in managing your book.
• Identify and close opportunities to expand existing customer accounts.
• Sell new products, modules, user licenses, and platform solutions into current environments.
• Conduct outcome-oriented meetings focused on value realization, feature adoption, and new use cases.
• Work closely with Customer Success and Renewals teams to stay informed on customer health, onboarding progress, and product usage trends.
• Build and maintain robust account plans to guide engagement strategy, stakeholder mapping, and whitespace prioritization.
• Maintain an accurate forecast of expansion opportunities.

Mid-Market Account Manager

• Be the primary sales contact for a portfolio of enterprise customers.
• Build deep understanding of their priorities, org structure, and strategic initiatives.
• Identify and close opportunities to expand current accounts.
• Sell new modules, users, and platform solutions across departments and geographies.
• Lead outcome-driven discussions focused on business impact and solution value.
• Drive team selling by coordinating internal VelocityEHS stakeholders, including Customer Success, Solutions Consultants, and Executives.
• Manage complex deal processes including procurement, legal, and security reviews.
• Maintain strategic account plans with clear goals, stakeholder maps, whitespace, and engagement strategies.
• Maintain an accurate forecast of expansion opportunities.
• Build and nurture senior-level relationships across your accounts.

Global Enterprise Account Manager

Performance Marketing

• Develop and execute a scalable demand generation strategy focused on mid-market and enterprise segments, optimizing channels like SEM, webinars, and content marketing.
• Assess, structure, and lead a team of marketers, providing mentorship and driving high performance across partner marketing, SEM, email, and webinars.
• Partner closely with sales leadership to redefine lead flow processes, improve lead scoring, and optimize funnel conversion rates.
• Own marketing-attributed pipeline goals, leveraging advanced analytics and reporting to provide visibility into campaign performance and ROI.
• Collaborate with the CMO and marketing peers to align demand generation initiatives with overarching go-to-market strategies, ensuring consistency in messaging and execution.
• Evaluate and manage the marketing budget, allocating resources to maximize impact across key channels.
• Introduce innovative approaches leveraging AI and automation to enhance speed and efficiency.
• Strengthen cross-functional relationships with sales, product, and marketing operations to ensure alignment on revenue goals.

VP, Demand Generation

Marketing

• Design and execute segmented expansion campaigns targeting upsell and cross-sell opportunities by lifecycle stage, product usage, industry, and account tier.
• Partner with Sales and Customer Success to prioritize high-potential accounts and develop coordinated expansion plays.
• Collaborate with Product Marketing to refine bundling strategies, value propositions, and positioning that increase product adoption and penetration.
• Drive measurable expansion pipeline and revenue contribution from marketing-sourced and marketing-influenced programs.
• Architect personalized lifecycle programs leveraging behavioral triggers, product usage signals, intent data, and customer milestones.
• Execute integrated, multi-channel campaigns across email, webinars, in-product messaging, digital, and SDR outreach.
• Partner with Customer Experience and CS to align messaging across onboarding, adoption, renewal, and expansion stages.
• Establish scalable journey frameworks that balance automation with high-value account personalization.
• Work with Customer Success to identify and respond to risk signals (e.g., declining usage, support patterns, executive turnover).
• Develop targeted marketing interventions that support retention and protect recurring revenue.
• Contribute to overall Net Revenue Retention (NRR) strategy and performance.
• Define and track KPIs for customer marketing programs, including expansion pipeline, conversion rates, adoption lift, retention impact, and revenue influence.
• Partner with Marketing Operations to ensure accurate attribution and reporting within Salesforce and Marketo.
• Establish a rigorous test-and-learn framework, continuously optimizing segmentation, messaging, and channel mix.
• Own the strategy and execution for customer reviews across third-party platforms (e.g., G2, TrustRadius).
• Develop campaigns to increase review volume, quality, and category rankings.
• Coordinate cross-functionally to activate advocates and manage review responses in partnership with Product and Customer teams.
• Evaluate and pilot AI-driven approaches to personalization, segmentation, campaign automation, and performance optimization.
• Introduce scalable innovations that increase efficiency while improving relevance and customer engagement.

Senior Marketing Manager, Customer

• Own end-to-end implementation projects, from kickoff through go-live and post-launch transition
• Develop and maintain project plans, timelines, milestones, and dependencies
• Manage scope, risks, assumptions, and change requests
• Lead internal and external status meetings and provide clear, proactive communication
• Coordinate cross-functional teams (Sales, Product, Development, Support, and Customer Success)
• Ensure projects are delivered on time, within scope, and aligned to customer goals
• Partner with customers to understand business requirements, workflows, and success criteria
• Translate customer needs into system configuration and implementation plans
• Configure the platform, guide data migration, and validate integrations (as applicable)
• Lead solution walkthroughs, testing cycles, and user acceptance testing (UAT)
• Deliver customer training sessions and adoption support
• Act as a subject-matter expert on the product during implementation
• Build strong relationships with customer project sponsors and day-to-day contacts
• Set expectations clearly and manage escalations professionally
• Identify implementation risks, patterns, and improvement opportunities
• Contribute to implementation playbooks, templates, and best practices
• Provide feedback to Product and Engineering based on customer experience

Software Implementation Consultant

• Be the primary sales contact for a portfolio of enterprise customers.
• Build deep understanding of their priorities, org structure, and strategic initiatives.
• Identify and close opportunities to expand current accounts.
• Sell new modules, users, and platform solutions across departments and geographies.
• Lead outcome-driven discussions focused on business impact and solution value.
• Drive team selling by coordinating internal VelocityEHS stakeholders, including Customer Success, Solutions Consultants, and Executives.
• Maintain strategic account plans with clear goals, stakeholder maps, whitespace, and engagement strategies.
• Maintain an accurate forecast of expansion opportunities.
• Build and nurture senior-level relationships across your accounts.