UR Ventures

Director

• Directs and manages the University’s Institutional Review Board operations ensuring compliance with federal regulations and institutional policies, including the review and approval process for research protocols ensuring timely, efficient, and compliant processing of submissions.
• Develops, implements, and continuously improves institutional policies, processes, and procedures governing human subject research to meet and exceed federal, state, and local regulatory requirements, ensuring a robust and compliant human subjects protection program that both enhances the creative and scientific endeavors of University researchers and protects the rights and welfare of human participants in scientific and clinical research.
• Directs and manages RSRB professional staff responsible for all areas of compliance oversight, with authority for hiring, training, performance management, and succession planning.
• Establishes structures and expectations to ensure a sustainable and high-performing administrative workforce.
• Oversees the maintenance of auditable records and compliance systems.
• Directs staff in ensuring accuracy, accessibility, and readiness for internal and external audits.
• Ensures the University has the policies and systems in place to withstand federal scrutiny.
• Provides executive direction and oversight to all University research subject review board committees as well as regulatory review functions.
• Oversees and manages the RSRB committees, including faculty board member recruitment, training, and ongoing education; ensures proper and consistent review of research protocols; maintains accurate and complete records of RSRB activities and decisions.
• Represents the University externally through interactions with federal oversight agencies (OHRP, NIH, NSF, FDA, etc.) and active participation in national compliance forums.
• Anticipates and interprets evolving policies, regulations, and trends, and proactively advises senior leadership on compliance risks and opportunities.
• Represents the University at the national level by serving as a liaison with federal, state, and local government agencies, as well as peer institutions.
• Builds and sustains strategic partnerships across the University and with external stakeholders.
• Serves as a University lead representative on committees addressing human subject research compliance as well as a trusted advisor to University senior leadership.
• Ensures and maintains the University’s voluntary and critical accreditation through the Association for the Accreditation of Human Research Protection Programs by developing, implementing, and sustaining best practices.
• Other duties as assigned.

Director, RSRB

Manager

• Serves as manager of professional fee billing
• Supervises business office employees, directs billing collection, and cashiering operations
• Provides consultation and direction to faculty on proper coding

Billing Manager

Customer Support

• Performs complex secretarial and administrative duties in a fast-paced environment supporting clinical, educational, and academic programs.
• Responsible for all clinic preparations, including but not limited to providers' time and calendar management.
• Manages provider(s) calendar and prioritizes appointments and meetings based on provider preferences.
• Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations.
• Composes, edits, and obtains signatures for non-routine letters of correspondence related to appeals on denied claims.
• Arranges travel, conference registration, and hotel accommodations.
• Research hospital medical records for the information requested by physicians, insurance companies, and attorneys.

Physician Support Rep III

• Manages clinical aspects of patient-centered medical home care.
• Works with the interdisciplinary medical team in the provision of patient care.
• May participate in the supervision of other clinical staff members.
• Integrates and coordinates access and utilization management, proactive patient management, care facilitation, and treatment planning functions.
• Coordinates medical care of patients identified as high risk by health risk assessment/appraisal or by physician clinical determination.
• Assumes coordination role at the point of service and through targeted outreach and follow-up.
• Identifies patient groups appropriate for care management intervention.
• Identifies resources for patient self-management skills.
• Assists in developing and implementing population-based strategies to close gaps in medical care.
• Assists in developing and implementing care plans for medically complex patients.
• Identifies barriers to a successful care management path.
• Accountable for patient triage.
• Interacts effectively with physicians, the home care team, patients, and their caregivers.
• Coordinates clinical and ancillary resources inside and outside the health system to achieve treatment goals specified in the patient care plan.
• May participate in meetings with Community Organizations and with other Care Manager groups across and within URMC to optimize communication and decrease duplication of efforts.
• Participates in program development by collaborating with the leadership team.
• Contributes to the development of knowledge and skills of other team members.
• Explores and organizes opportunities for professional development, performance improvement, and training needs of new and developing Care Managers.
• Informs the development of an onboarding program for inducting new Care Managers.
• Ensures clinical supervision and professional development of staff.
• Develops and/or executes quality improvement/performance optimization, implementation, and/or improved workflow initiatives.
• Assists with planning short-range and long-range program goals for chronic disease management.
• Keeps abreast of organizational developments and practices that may impact operations.
• Assists with developing current evidence-based protocols, policies, workflows, guidelines, etc., related to providing care within the medical home model.
• Participates in committees as assigned.
• Provides support to peers and serves as a resource to team members and CMO members as appropriate.

Senior Care Manager, RN

Medical Billing and Coding

• Functions as an advanced coder in the abstraction and in-depth analysis of a variety of medical documentation
• Assigns appropriate procedural terminology and medical codes
• Analyzes, enters and manipulates database
• Responds to or clarifies internal requests for medical information

Med Records Coder IV, Complex

Executive Assistant

• Provides clerical, receptionist and customer service on patient care units while maintaining confidentiality
• Transcription of patient care orders
• Schedules tests and procedures with other departments
• Completes and processes requisitions for tests, procedures and equipment
• Obtains patient care equipment and/or supplies as requested by nurses and/or physicians
• Participates in patient admissions, discharges and transfers
• Greets and receives visitors and staff in a professional manner
• Maintains record of patient location when off unit
• Orders supplies/forms
• Maintains clean and orderly work environment

Director, RSRB

Billing Manager

Physician Support Rep III

Senior Care Manager, RN

Med Records Coder IV, Complex

Patient Unit Secretary