University of Arkansas System

Director

• Serve as the primary facilities leader overseeing operations across the UAMS Northwest Regional Campus System.
• Focus on guiding the new surgical hospital through construction, commissioning, go-live, and into sustained operations.
• Provide leadership for facility operations, including pre-opening construction oversight, facilities management, team supervision, safety and emergency management, financial and budget management, and strategic planning.
• Report to the Executive Director of Engineering Operations and collaborate closely with clinical, operational, and administrative leadership across the regional campus system.
• Lead a critical phase of facility development and ongoing operations for the UAMS Northwest Regional Campus System, contributing to the delivery of high-quality patient care across the region.

Facilities Director

Manager

• Manages the day-to-day Patient Access operations of a designated clinic or area
• Responsible for a minimum of twenty (20) direct and indirect reports located at possibly multiple locations on and off UAMS campus
• Responsible for the team’s performance meeting and/or exceeding the department standards as developed by the CABC Director
• Will comply with all CABC, Patient Access, Integrated Clinical Enterprise, and UAMS policies and ensure compliance among direct and indirect reports
• Serve as an advocate for enhanced patient access performance within the team
• Ensure the team provides the highest level of customer service and creates an atmosphere that motivates employees to work at optimal efficiency
• Responsible for sharing on-call responsibilities with other Access Managers including off hours when needed

Access Services Manager – Primary Care

Administrative Assistant

• The Senior Legal Administrative Specialist provides operational and administrative support to the UAMS Office of General Counsel and serves as the office’s administrator for legal operations.
• This position supports the Managing Associate General Counsel, who leads the UAMS Office of General Counsel.
• Drafting, proofreading, and formatting correspondence, memoranda, presentations, and other documents on behalf of the Office.
• Managing the Managing Associate General Counsel’s calendar, correspondence, scheduling, and travel arrangements.
• Serving as the professional first point of contact for the UAMS Office of General Counsel, managing incoming calls, emails, and visitors with discretion and sound judgment.
• Coordinating meeting logistics, agendas, and supporting materials for internal and external engagements.
• Supporting the office’s adoption of AI platforms and legal technology tools.

Senior Legal Administrative Specialist

Project Manager

• Coordinate and execute college events, conferences, meetings, and special programs from planning through completion.
• Manage event budgets, purchasing requests, invoices, contracts, and financial reconciliations.
• Coordinate travel arrangements and reimbursement processing for faculty, staff, guests, and visitors.
• Ensure compliance with UAMS, state, and departmental policies related to travel, procurement, and financial transactions.
• Serve as a liaison with vendors, campus departments, and external stakeholders.
• Prepare financial reports, budget summaries, and post-event analyses.
• Maintain accurate records and documentation for travel, procurement, and event-related activities.
• Provide exceptional customer service and administrative support to faculty, staff, alumni, donors, and visitors.
• Identify opportunities for process improvement and operational efficiencies.
• Perform other duties as assigned in support of College of Nursing operations.

Project Coordinator

• Manages the day-to-day Patient Access operations of a designated clinic or area
• Responsible for a minimum of twenty (20) direct and indirect reports located at possibly multiple locations on and off UAMS campus
• Responsible for the team’s performance meeting and/or exceeding the department standards as developed by the CABC Director
• Complies with all CABC, Patient Access, Integrated Clinical Enterprise, and UAMS policies and ensures compliance from direct and indirect reports
• Serves as an advocate for enhanced patient access performance within the team
• Ensures the team provides the highest level of customer service and creates an atmosphere that motivates employees to work at optimal efficiency
• Shares on-call responsibilities with other Access Managers including off hours when needed

Manager – Access Services, Primary Care

• Manages the daily operations of the service line team
• Schedules staff and prioritizes workload to meet compliance and customer service standards
• Adjusts staffing as needed
• Establishes staffing standards for the service line
• Monitors staff productivity
• Develops and implements process improvement activities as needed
• Participates in developing maintenance, capital equipment, and staff budgets for the service line and revenue cycle
• Oversees all aspects of staff onboarding and training
• Recruits, interviews, and hires new employees
• Develops onboarding training for new staff and facilitates the development of current staff
• Facilitates onboarding activities with IT
• Initiates coaching and progressive discipline as needed
• Holds monthly staff meetings and performs regular quality audits
• Ensures the workplace complies with all local, state, and federal codes and regulations
• Reviews all revenue cycle patient complaints
• Seeks resolution for complaints whenever possible
• Resolves conflicts between staff and patients
• Monitors patient satisfaction on an ongoing basis and implements changes to procedures to provide improved customer service
• Develops and maintains all medical and technical knowledge relevant to the service line
• Ensures that all relevant subspecialty needs and regulations are met
• Understands billing complexity within the practice area and subspecialties
• Researches billing, reimbursement, and prior authorization
• Other duties as assigned

Practice Manager – Integrated Medicine

Analyst

• Support IT EMR Services with a focus on Epic Care Ambulatory, IMO, LabCorp, SureScripts, and related applications
• Act independently under general supervision
• Ensure system integrity, support process improvement, and collaborate with cross-functional teams to meet operational and business needs
• Work in a dynamic healthcare IT environment, contribute to process improvement, and support critical patient systems while advancing your professional growth
• Mentor junior analysts, maintain certifications, and contribute to quality improvement initiatives
• Lead or support IT projects, including system upgrades, testing, and implementation while adhering to project management methodologies
• Proactively resolve system issues, identify root causes, and implement solutions within IT Service Level Agreements (SLAs)
• Monitor system integration, participate in cross-functional testing, and ensure application security aligns with organizational and regulatory standards
• Perform additional tasks as assigned to support departmental goals.

Senior Ambulatory Clinical Application Analyst

• Support IT EMR Services with a focus on Beaker and related applications.
• Act independently under general supervision, demonstrating expertise in system functionality, integration, and maintenance.
• Ensure system integrity, support process improvement, and collaborate with cross-functional teams to meet operational and business needs.
• Mentor junior analysts, maintain certifications, and contribute to quality improvement initiatives.
• Monitor system integration, participate in cross-functional testing, and ensure application security aligns with organizational and regulatory standards.
• Lead or support IT projects, including system upgrades, testing, and implementation, while adhering to project management methodologies.

Senior Clinical Application Analyst – Breaker Lab

Program Manager

• Responsible for maintaining an overall administrative leadership role while building, directing, managing, and ensuring a high-quality successful community engagement operation.
• Work with the CSE leadership to develop, implement, and coordinate community engagement activities for the Translational Research Institute.
• Facilitate lay, practice, and research partnerships and capacity building for community engagement and support communications and dissemination of information to lay community members and others.
• Assist researchers requesting community-engaged services.
• Assist researchers with developing and implementing research results dissemination plans.
• Assist research teams with developing and implementing study participant recruitment and retention strategies.
• Participate in national community engagement networking opportunities.
• Complete all administrative duties (schedule, secure virtual links, book venues, order food, handle travel, produce written materials, take notes, meeting follow up activities, manage email list serves, etc.) for in-person and virtual community engaged focused meetings.
• Coordinate community activities for disseminating research findings to lay and stakeholder communities.
• Serve as the primary point of contact to link interested community groups with academic or provider groups for the purpose of research.

Research Program Manager

Operations

• Works under the supervision of the pharmacist and assists with the preparation, delivery, and shipping of medication.
• Performs tasks within regulations set forth by state, federal and accreditation bodies.
• Provides excellent pharmacy services.
• Prioritizes the order of filling (waiting, pickup, same-day shipment, next-day shipment) to meet patient needs and ensure patient satisfaction.
• Labels all prescription bottles accurately and with pharmaceutical elegance and applies all appropriate auxiliary labels.
• Ensures appropriate paperwork is included with each prescription fill.
• Accurately fills orders to meet and improve metrics surrounding errors while processing prescriptions.
• Documents appropriate information during the filling process to meet UAMS Policies and Procedures and URAC and ACHC Accreditation Standards.
• Understands and follows all UAMS Policies related to medication processing and filling, including adherence to HIPAA laws.
• Demonstrates understanding and proper handling of Hazardous Drugs.
• Communicates with Specialty Pharmacy staff to ensure seamless pharmaceutical care for Specialty patients.
• Maintains cleaning logs for supplies used in Specialty Pharmacy Operations.
• Displays courtesy and respect toward all patients and employees.
• Demonstrates cultural sensitivity.
• Strives to provide excellent pharmacy services.
• Values patient safety as a priority.
• Promotes health equity.
• Displays teamwork ability.
• Works creatively to solve problems and improve services.
• Participates in the training of staff.
• Assures medication supply is sufficient for needs and alerts the buyer to any deficiencies.
• Proactively addresses supply to ensure availability for next-day shipping.
• Completes regularly scheduled inventory counts and reviews (including but not limited to: cycle counts, annual inventory, out-of-date stock review).
• Manages and updates inventory procedures, ensuring all responsible parties complete assigned inventory tasks.
• Other duties as assigned.

Pharmacy Technician I – Specialty Pharmacy Operations

Content Writer

• Writing Tutors work in person on campus at the Learning Center under the supervision of the Coordinator of Tutoring Services.
• Tutors assist UACCM students in becoming more successful and independent learners.
• Tutors provide and help to integrate effective learning and study strategies for students, while at the same time helping to clarify and/or reinforce course content, assignments, and material.
• Writing tutoring will be provided in the areas of, but not limited to, Applied Technical Writing, Composition I and II, and Literature.
• This part-time position works during the fall and/or spring semesters when classes are in session and according to student need.
• Provide content and skill-development tutoring to individuals and small groups
• Maintain records regarding student use of tutoring services
• Develop tutoring materials and strategies to support student success
• Proactively promote tutoring services
• Create a welcoming environment conducive to learning
• Develop a good understanding and knowledge of college services, supports, and resources
• Make appropriate student referrals to college offices, departments, or professionals when necessary
• Complete any required trainings and development assignments
• Act with integrity in a courteous and professional manner
• Comply with all federal laws and college policies regarding student privacy
• Assist with other duties as assigned

Part-Time Tutor – Writing

Data Analyst

• Provides leadership and expertise in collecting, analyzing and reporting quality and performance data from patient survey feedback in service to UAMS Health’s ASPIRE 2033 Strategic Plan
• Responsible for all technical administrative duties associated with internal and/or external reporting system
• Assists the Director of Patient Experience and the Associate Chief Quality Officer for Patient Experience managing the Patient Experience Work Product
• Creates reports, builds dashboards and troubleshoots all technical reporting system issues
• Works closely with IT and software provider during system upgrades and addresses and resolves all server related issues in a timely manner

Senior Data Analyst

• Configure, maintain, test, and optimize Epic ClinDoc, CPOE, and related inpatient applications to support operational efficiency, clinical workflows, and regulatory compliance
• Partner with end users, operational stakeholders, vendors, and IT teams to analyze business processes, define system requirements, and implement effective workflow solutions
• Troubleshoot complex application issues, perform root cause analysis, and implement timely resolutions while maintaining clear communication with stakeholders throughout the issue lifecycle
• Monitor application performance, integrations, and security to ensure system reliability, data integrity, interoperability, and compliance with organizational and regulatory standards
• Lead or support application implementations, upgrades, enhancements, testing activities, and documentation while ensuring project objectives, timelines, and quality standards are met
• Provide mentorship and technical guidance to team members, maintain required certifications, and contribute to process improvement initiatives and best practices.
• Perform other responsibilities as assigned to support departmental and organizational goals.

Clinical Application Analyst – Intermediate

• Support IT EMR Services with a primary focus on Epic ASAP and related clinical applications.
• Responsible for application support, system maintenance, troubleshooting, upgrades, and workflow optimization while ensuring system integrity and reliability.
• Collaborate with operational and IT teams to resolve complex issues, implement system enhancements, and support continuous improvement initiatives that advance clinical and business operations.
• Provide mentorship and technical guidance to team members, maintain required certifications, and contribute to continuous process improvement initiatives.
• Monitor application performance, integrations, and security to ensure system reliability, data integrity, and compliance with organizational and regulatory standards.

• Process referrals received from the SNAP E&T Central Office on a weekly basis.
• Follow the guidelines in the DHS SNAP E&T Handbook and SNAP E&T Manual.
• Conduct a preliminary assessment of referred individuals in a timely manner, which will include scale scores for the TABE assessment and Educational Functional Levels.
• Provide reverse referrals for individuals when necessary.
• Maintain accurate electronic and paper-based client files to support the timely preparation and submission of monthly, quarterly, and annual reports.
• Accurately maintain program participant files as required by Arkansas Adult Education.
• Serve as an Arkansas Adult Education approved Career Development Facilitator/Career Coach.
• Provide job search assistance to SNAP E&T program participants.
• Assist each SNAP E&T participant with the development of an individualized employment/education plan.
• Update employment/education plans in a timely manner as required by Arkansas Adult Education.
• Monitor the progress of each SNAP E&T participant, identify potential barriers to success, and develop an individualized solution strategy to promote successful progress.
• Participate in monthly staff meetings.
• Other duties and special projects as assigned.

Facilities Director

Access Services Manager – Primary Care

Senior Legal Administrative Specialist

Project Coordinator

Manager – Access Services, Primary Care

Practice Manager – Integrated Medicine

Senior Ambulatory Clinical Application Analyst

Senior Clinical Application Analyst – Breaker Lab

Research Program Manager

Pharmacy Technician I – Specialty Pharmacy Operations

Part-Time Tutor – Writing

Senior Data Analyst

Clinical Application Analyst – Intermediate

Clinical Application Analyst – Intermediate

E&T Case Manager