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Clinical Application Analyst – Intermediate
University of Arkansas SystemEpic Clinical Application Analyst supporting IT Inpatient Systems at UAMS. Collaborating on application configuration, troubleshooting, and improvements to enhance patient care and operational excellence.
About the role
Key responsibilities & impact- Configure, maintain, test, and optimize Epic ClinDoc, CPOE, and related inpatient applications to support operational efficiency, clinical workflows, and regulatory compliance
- Partner with end users, operational stakeholders, vendors, and IT teams to analyze business processes, define system requirements, and implement effective workflow solutions
- Troubleshoot complex application issues, perform root cause analysis, and implement timely resolutions while maintaining clear communication with stakeholders throughout the issue lifecycle
- Monitor application performance, integrations, and security to ensure system reliability, data integrity, interoperability, and compliance with organizational and regulatory standards
- Lead or support application implementations, upgrades, enhancements, testing activities, and documentation while ensuring project objectives, timelines, and quality standards are met
- Provide mentorship and technical guidance to team members, maintain required certifications, and contribute to process improvement initiatives and best practices.
- Perform other responsibilities as assigned to support departmental and organizational goals.
Requirements
What you’ll need- High School diploma/GED plus seven (7) years of IT experience or clinical/operational experience, or any combination of the two
- Associate degree in a Clinical, Healthcare, Business, IT, or related field plus five (5) years of IT experience or clinical/operational experience, or any combination of the two
- Bachelor’s degree in a Clinical, Healthcare, Business, IT, or related field plus three (3) years of IT experience or clinical/operational experience, or any combination of the two
- Post Graduate degree in a Clinical, Healthcare, Business, IT, or related field, plus one (1) year of IT experience or clinical/operational experience, or any combination of the two required
- Epic ClinDoc and/or Epic CPOE certification required
- Proficiency in Epic ClinDoc or CPOE
- Working knowledge of Microsoft Office Suite
- Excellent written and verbal communication skills.
Benefits
Comp & perks- Health: Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Epic ClinDocCPOEroot cause analysisapplication performance monitoringsystem requirements analysisworkflow solutions implementationapplication troubleshootingdata integrityinteroperabilityprocess improvement
Soft Skills
communicationmentorshiptechnical guidancecollaborationproblem-solvingleadershiporganizational skillsproject managementanalytical skillsstakeholder engagement
Certifications
Epic ClinDoc certificationEpic CPOE certification