United Health Services

Analyst

• Performs a variety of duties related to the information technology applications.
• Assists with design, development, system configuration, implementation and support of information systems for the organization.
• Plans development, training and evaluation of application functionality.
• Works with the team and key customers to ensure appropriate development training and implementation of application functionality.

Applications Analyst I

• Identifying, evaluating, analyzing and recommending changes in support of assigned applications/systems including ongoing production maintenance and trouble-shooting
• Supports the planning, design, development, build and/or configuration of assigned applications/systems
• Leads and/or coordinates conversions, application/system testing and documentation of system procedures
• Participates and provides input in training design and development and assists in training execution in relation to assigned projects
• Provides go-live support and serves as primary point of contact for ongoing maintenance/support and trouble-shooting

Technology Application Analyst II

• Identify, evaluate, analyze and recommend changes in support of assigned applications/systems including ongoing production maintenance and trouble-shooting
• Support planning, design, development, build and/or configuration of assigned applications/systems
• Lead and/or coordinate conversions, application/system testing and documentation of system procedures
• Participate and provide input in training design and development and assist in training execution related to assigned projects
• Provide go-live support and serve as primary point of contact for ongoing maintenance/support and trouble-shooting
• Serve within Epic Ambulatory Applications team and collaborate with UHS IT and clinical stakeholders

Certified Ambulatory Applications Analyst II

• Support one or more applications or systems and serve as a subject matter expert on the workflows, content, and functionality of assigned applications
• Oversee the application team with the support of the application leader
• Participate in all stages of project implementation including design, development, workflow analysis, build, implementation, optimization, go-live, and post go-live support
• Provide implementation, optimization, go-live, and post-go-live support for Epic Ambulatory applications
• Collaborate with clinical and IT teams to align application workflows and content with organizational needs

Team Lead – Certified Epic Ambulatory Applications Analyst

• Identify, evaluate, and recommend improvements to assigned applications and systems, primarily EPIC ASAP
• Support planning, design, development, configuration, testing, and implementation of systems to meet clinical and operational needs
• Lead or coordinate system conversions, documentation, training efforts, and provide go-live support
• Troubleshoot and maintain applications; serve as primary point of contact for application support
• Provide ongoing support and collaborate with clinical and operational teams to improve patient care and outcomes