United Health Services

Technical Project Manager

• Manage large and highly complex projects and varying types of programs.
• Handle large budgets and multiple projects in parallel.
• Initiate, plan and execute projects closely with Stakeholders and business owners.
• Ensure adherence to quality standards and project deliverables.
• Act as an ambassador to organization wide IS division integration of consistent project management methodologies, delivery standards, tools and terminology based on PMI best practice.
• Expert PM Influencer, mentor and coach.
• Communicate with all levels of the project team including Executives.

IT Project Manager – III

Recruitment

• Develop and execute sourcing strategies to attract nursing candidates
• Build and maintain talent pipelines for nursing roles
• Collaborate with TA Recruiters, Hiring Leaders, and HR colleagues
• Conduct outreach and pre-screening of candidates
• Maintain accurate candidate records in Workday and CRM
• Research new sourcing tools and techniques
• Represent UHS at virtual events and networking opportunities
• Promote UHS’s brand and ensure compliance with recruitment policies

Talent Acquisition Sourcing Specialist, Nursing

Human Resources

• Administer retirement plans including 403(b), 457(b), and defined benefit pension plans.
• Assist employees with enrollments, contribution changes, catch-up rules, rollovers, and distributions within plan and IRS guidelines.
• Monitor eligibility for employer match, vesting schedules, and plan-entry timing.
• Collaborate with vendors to reconcile file feeds, correct data issues, and support plan audits.
• Maintain pension eligibility, employee records, and retirement estimate requests.
• Assist employees with investment election changes, beneficiary updates, and planning resources.
• Support annual required notices, plan testing, and compliance activities.
• Manage retiree health plan administration, including eligibility tracking, enrollment updates, and premium reconciliation.

Benefits Specialist – Retirement

Program Manager

• Administer and monitor employee benefit programs, ensuring compliance with ERISA, ACA, HIPAA, COBRA, and IRS guidelines
• Conduct data analysis to evaluate program effectiveness
• Partner with HR Technology to enhance workflows and ensure accurate configurations in Workday HCM
• Respond to employee benefit inquiries and prepare reports for audits

Benefits Program Analyst

Analyst

• Conduct compensation analyses to support salary offers, promotions, and internal equity reviews.
• Benchmark jobs using market survey data and recommend salary grades and ranges.
• Maintain and update compensation structures, job descriptions, and salary guidelines.
• Assist in developing and administering incentive and variable pay programs.
• Support annual compensation planning processes, including merit increases and market adjustments.
• Ensure compliance with federal, state, and local compensation laws (e.g., FLSA, pay transparency).
• Collaborate with HR Business Partners and Talent Acquisition on compensation matters.
• Prepare reports and dashboards to communicate trends and insights to leadership.
• Participate in compensation surveys and analyze results to inform strategy.
• Support special projects such as pay equity studies and system implementations.
• Utilize strong analytical skills with proficiency in Excel and HRIS systems (Workday is a plus).

Compensation Analyst

Manager

• Directs, coordinates and participates in Spiritual Care services including counseling services, clinical education, spiritual care research and/or program development.
• Supervises staff and volunteer chaplains.
• Oversee, mentor, and evaluate process for Clinical Pastoral Education (CPE) for spiritual care students.
• Maintain interfaith chapels with spiritual resources, devotionals, and be available for sacramental and /or spiritual encounters as appropriate and needed (i.e. blessings, weddings, baptisms, anointings, prayers, meditations).
• Maintain electronic medical record (EMR) of spiritual care encounters.
• Provides ministry to patients and their families according to age-related and cultural needs; supports patients and their families in times of crises, anxiety and grief; provides for spiritual needs of patients, families and staff.
• Provides spiritual care support and direction to all programs including Trauma Services.
• Coordinates and directs patient visits upon admission and during their hospitalization as requested; consults physicians and hospital staff regarding patient condition and acts as liaison between family members and hospital staff during period of crisis; performs religious rites at request of church, family or patient.
• Coordinates and directs in-service training programs including spiritual care counseling and Clinical Pastoral Education (CPE); provides individual and group instruction to non-employed and volunteer Chaplains and makes regular written evaluations of their performance.
• Participates in regular and special religious services as required.
• Provides instruction in spiritual care techniques to interested groups; maintains liaison between local clergy and hospital staff; represents the Hospital in community and professional association group meetings.
• Maintains spiritual care budget, develops educational plans for spiritual care students and coordinates spiritual care activities within this budget.
• Participates in organizational activities and committees to ensure spiritual care is integrated into all aspects of patient care.
• Develops and maintains collaborative relationships with Broome County Council of Churches, Diocese of Syracuse and other Pastoral/Spiritual Care agencies.
• Pursue and maintain grant funding for expansion of services to enhance the patient and/or staff experience at UHS.
• Lead monthly staff meetings for staff chaplains.
• Provides oversight of contractual Spiritual Care contracts.

Manager, Spiritual Care

Business Intelligence Developer

• Assist in planning, development, implementation, evaluation and maintenance of business solutions
• Analyze assigned tasks and develop solutions to meet needs through business Intelligence tools
• Work cooperatively to determine problems that need solving
• Identify needs and develop or recommend potential solutions
• Provide leadership and technical direction on large multi-entity corporate level projects

Business Intelligence Developer I

• Provide expertise and data analytics necessary to provide exceptional and safe care
• Work closely with internal team members, stakeholders, and collaborators
• Produce and disseminate data to support decision making
• Promote continuous performance improvement efforts throughout UHS
• Act as a liaison between clinical and technical staff

Quality and Patient Safety Analyst

• Performs a variety of duties related to the information technology applications.
• Assists with design, development, system configuration, implementation and support of information systems for the organization.
• Plans development, training and evaluation of application functionality.
• Works with the team and key customers to ensure appropriate development training and implementation of application functionality.

Applications Analyst I

• Identifying, evaluating, analyzing and recommending changes in support of assigned applications/systems including ongoing production maintenance and trouble-shooting
• Supports the planning, design, development, build and/or configuration of assigned applications/systems
• Leads and/or coordinates conversions, application/system testing and documentation of system procedures
• Participates and provides input in training design and development and assists in training execution in relation to assigned projects
• Provides go-live support and serves as primary point of contact for ongoing maintenance/support and trouble-shooting

Technology Application Analyst II

• Identify, evaluate, analyze and recommend changes in support of assigned applications/systems including ongoing production maintenance and trouble-shooting
• Support planning, design, development, build and/or configuration of assigned applications/systems
• Lead and/or coordinate conversions, application/system testing and documentation of system procedures
• Participate and provide input in training design and development and assist in training execution related to assigned projects
• Provide go-live support and serve as primary point of contact for ongoing maintenance/support and trouble-shooting
• Serve within Epic Ambulatory Applications team and collaborate with UHS IT and clinical stakeholders

Certified Ambulatory Applications Analyst II

• Support one or more applications or systems and serve as a subject matter expert on the workflows, content, and functionality of assigned applications
• Oversee the application team with the support of the application leader
• Participate in all stages of project implementation including design, development, workflow analysis, build, implementation, optimization, go-live, and post go-live support
• Provide implementation, optimization, go-live, and post-go-live support for Epic Ambulatory applications
• Collaborate with clinical and IT teams to align application workflows and content with organizational needs

Team Lead – Certified Epic Ambulatory Applications Analyst

• Identify, evaluate, and recommend improvements to assigned applications and systems, primarily EPIC ASAP
• Support planning, design, development, configuration, testing, and implementation of systems to meet clinical and operational needs
• Lead or coordinate system conversions, documentation, training efforts, and provide go-live support
• Troubleshoot and maintain applications; serve as primary point of contact for application support
• Provide ongoing support and collaborate with clinical and operational teams to improve patient care and outcomes