Uni Systems

Project Manager

• Lead and coordinate assigned client's Power BI projects, work packages and delivery activities.
• Develop, maintain and control project plans, schedules, milestones, deliverables and dependencies.
• Coordinate requirements, priorities and delivery activities with the institution's stakeholders and user communities.
• Monitor project performance against agreed scope, schedule, cost, quality and risk baselines.
• Maintain risk, issue, action, assumption, dependency and decision logs.
• Prepare project status reports, dashboards, senior briefings, governance submissions and decision papers.
• Support financial planning, budget monitoring, forecasting and resource planning activities.
• Coordinate multidisciplinary teams including business users, data owners, Power BI developers, architects, service management and supplier resources.
• Support prioritisation, planning and delivery of Power BI dashboards, reports, datasets and related BI capabilities.
• Identify delivery risks, issues and dependencies, propose mitigation actions and escalate where appropriate.
• Chair or support project meetings, working groups and stakeholder engagement sessions.
• Track actions and decisions and ensure timely follow-up by responsible parties.
• Support change control, acceptance planning, transition to operations and project closure activities.
• Ensure project documentation is accurate, current and maintained in accordance with applicable Agency practices.
• Ensure activities are aligned with applicable institution's governance, security and management requirements.
• Perform other project-related duties as may be required.

Business Analyst

• Document the clients' requirements in a comprehensive way, in order to provide solution that fulfills their needs
• Install and troubleshoot software solutions
• Conduct software testing
• Communicate with clients over phone, emails or personal meetings
• Create training materials
• Conduct and facilitate seminars and workshops based on clients' needs
• Provide continuous support on software solutions
• Create technical documentation on project's deliverables

Business Application Analyst

Network Engineer

• Administer, monitor, and troubleshoot enterprise IP network infrastructure.
• Manage structured cabling and perform physical and logical network changes, including installation, removal, and configuration of network devices.
• Provide 2nd line support for network and infrastructure services.
• Maintain technical documentation and operational procedures.
• Identify and recommend improvements, upgrades, and optimizations to the network infrastructure.

Customer Support

• Arranging meetings and producing meeting minutes
• Setting up and maintaining project files
• Collecting actuals data and forecasts and updating plans
• Administering or assisting with the quality review process
• Administering or assisting with Project Board meetings
• Assisting with the compilation of reports
• Contributing expertise in specialist tools and techniques
• Maintaining the following records: Quality Register, Configuration Item Records, and any other registers/logs delegated by the Project Manager
• Administering the configuration management procedure

Project Support Specialist

Agent

• Logging all relevant incidents, problems, service requests details and allocating categorization, prioritization and urgency.
• Providing first-line investigation and diagnosis
• Escalating incidents and service requests to 2nd level support teams (systems, network and content collaboration) and informing Service managers when its applicable (Critical/High incidents)
• Keeping Customer or internal users informed of progress
• Updating the Knowledge Base
• Monitoring and updating configuration management
• Reporting activities

Service Desk Agent

• Be involved in the installation and configuration of networking devices
• Take part in networking deployment activities, on-site and/or remotely
• Provide on-site and/or remotely troubleshooting
• Create/Revise project related documentation
• Keep up to date with emerging technologies and ensure ongoing learning and professional development
• Gain technical specialization on specific products/technologies/solutions
• Participate in training /knowledge development events

Junior Network Engineer

Financial Planning and Analysis

• Support the booking of AP/AR invoices and financial statements
• Review aging reports and cash collection
• Prepare payments in the bank system
• Prepare the monthly & quarterly BS accounts review
• Support VAT declaration forms, other tax payments, VIES declarations, etc.
• Act as the main point of contact for vendors and other internal and external stakeholders
• Support the Financial Accountant on the GL accounting processes
• Assist in monthly, quarterly, and year-end closing
• Assist with the posting of basic journal entries and maintaining financial records
• Prepare and update vendor and client reconciliations
• Maintain proper documentation for audits and internal reviews
• Collaborate with internal teams (AP, AR, GL) to resolve day-to-day accounting queries

Junior Financial Accountant

Manager

• Accountable for Service Configuration Management and the CMDB.
• Defining, executing, monitoring, and continuously improving the Service Configuration Management practice.
• Establishing, tracking, and reporting on Service Configuration Management and CMDB KPIs.
• Ensuring that the CMDB contains accurate and up-to-date information.
• Ensuring that service trees are maintained and kept up to date.
• Ensuring that Service Configuration Management processes and the CMDB are accurately reflected in the ITSM solution.
• Preparing and maintaining policies and Standard Operating Procedures (SOPs) that support the Service Configuration Management practice.
• Contributing to the implementation and improvement of other ITIL practices.
• Creating and maintaining a positive customer experience.
• Performing other duties as assigned by the supervisor.

Configuration Manager

Learning and Development

• Develop and coordinate stakeholder awareness and engagement campaigns supporting the ITM-RC1 Project.
• Create and maintain communication materials, presentations, promotional content, and awareness campaign artefacts on the Agency portal.
• Support the development and production of promotional videos and communication products aligned with project objectives.
• Coordinate meetings, prepare minutes, track actions, and follow up with project stakeholders.
• Collaborate with internal stakeholders, including Business Areas, Service Owners, Service Delivery Managers, CIS Support Units, and ESOC.
• Support Organizational Change Management (OCM) activities through stakeholder engagement, workflow analysis, transition planning, and communications.
• Ensure communication and awareness activities remain aligned with project implementation and change management objectives.
• Support project-to-service transition (HOTO) activities, including the coordination and management of project, testing, service, and operational documentation.
• Monitor project progress and prepare weekly and monthly reports on deliverables, milestones, and documentation status.
• Perform other related change management, communications, and project support activities as required.

Organizational Change Manager

• Manage and report on service management processes (Incident Management, Problem Management, etc.).
• Manage and report team progress related to the work efforts of all responsible areas.
• Coordinate tasks and drive actions across teams within a consortium and with external partners in a multinational/global environment.
• Apply Service and project management skills to lead incidents and resolve tickets.
• Oversee and govern support activities performed by managed service providers and other vendor resources.
• Manage high-priority incidents and systems issues. If required, assist the team in troubleshooting and diagnosing problems and engage other internal and external resources to ensure timely resolution. Communicate with customer business users and executive stakeholders, providing status updates on issues and resolution plans.
• Coordinate and prepare project/service management activities, ensure that all project/service targets, goals and deadlines are met.
• Evaluate potential risk in project/service.
• Ensure the smooth communication with the clients, build trust relationships and follow up to identify areas of improvement.
• Act as point of contact and communicate project/service status to all parties.
• Monitor client service on a daily basis (technical accuracy and response times).
• Produce monthly reports for the service level against SLA’s, evaluate team’s performance against KPIs.
• Ensure high quality client support by using ITIL best practices.
• Participate in Presales activities.

Service Manager

Business Intelligence Developer

• Provide expert configuration, tuning, and performance optimization of Power BI Server to ensure reliability and high performance.
• Assess existing deployments, identify bottlenecks, and implement Microsoft best practices.
• Deliver Level 2/3 support, including monitoring backups, logs, and system performance.
• Support Level 1 support activities and ensure timely resolution of Service Desk tickets within SLA targets.
• Manage incident, problem, and change processes, including impact assessments, coordination, patching, and upgrades.
• Perform planned Power BI on-premises patching and upgrades in line with security standards and release cycles (2–4 times per year).
• Design and deliver four Power BI dashboards, including three from existing HR data sources and one migrated from an existing reporting platform.
• Ensure robust data modeling, user-friendly design, and interactive reporting (filters, slicing, historical analysis).
• Contribute to BI architecture, data modeling standards, coding guidelines, and Standard Operating Procedures (SOPs).
• Deliver documentation, knowledge transfer, and end-user training, including workshops, mentoring, and handover validation.

Senior Power BI Consultant

General Counsel

• Provide legal support throughout all stages of public procurement procedures, from tender participation to contract execution and completion.
• Advise on public procurement legislation and resolving legal issues arising during tender procedures and contract performance.
• Review, draft and negotiate contracts with customers, consortium partners, suppliers and subcontractors.
• Manage pre-contractual appeals, legal remedies and disputes, coordinating with external legal counsel where required.
• Advise business stakeholders on legal and regulatory risks and supporting decision-making with practical, business-oriented legal guidance.
• Support corporate, commercial and operational matters across Uni systems sub-Group, including the review and negotiation of commercial agreements.

Legal Advisor – Public Procurement, Commercial Contracts

Business Operations

• Provide administrative support to the Director and team members of the International Business Unit.
• Create and edit documents, reports and presentations
• Maintain the electronic and physical filing systems up-to-date
• Support the review and processing of contracts and other documents within agreed deadlines
• Organize work by routing correspondence and managing paperwork as requested
• Maintain management team’s calendars and effectively arrange and assist with meetings, conferences, teleconferences, and travel
• Greet colleagues and/or clients and answer or refer inquiries
• Maintain office supplies inventory and place orders
• Contribute to other team tasks and ad hoc requests as needed

Business Operations Support Assistant

DevOps Engineer

• Design, implement, and maintain CI/CD pipelines using tools such as Tekton and GitHub Actions
• Manage and optimize containerized environments using Docker and Kubernetes (with a focus on OpenShift)
• Implement and maintain Infrastructure as Code (IaC) for scalable and repeatable environments
• Oversee secret management solutions (e.g., HashiCorp Vault) to ensure secure handling of sensitive data
• Manage certificate lifecycle, including issuance, renewal, and revocation
• Support and improve system networking and infrastructure reliability
• Implement monitoring, logging, and distributed tracing to ensure system observability and performance
• Collaborate with Development and Architecture teams to enable efficient and secure application delivery
• Embed security best practices into the SDLC (Secure SDLC and Security by Design principles)
• Develop and enforce compliance controls, policies, and automation mechanisms