Uni Systems

Manager

• Accountable for Service Configuration Management and the CMDB.
• Defining, executing, monitoring, and continuously improving the Service Configuration Management practice.
• Establishing, tracking, and reporting on Service Configuration Management and CMDB KPIs.
• Ensuring that the CMDB contains accurate and up-to-date information.
• Ensuring that service trees are maintained and kept up to date.
• Ensuring that Service Configuration Management processes and the CMDB are accurately reflected in the ITSM solution.
• Preparing and maintaining policies and Standard Operating Procedures (SOPs) that support the Service Configuration Management practice.
• Contributing to the implementation and improvement of other ITIL practices.
• Creating and maintaining a positive customer experience.
• Performing other duties as assigned by the supervisor.

Configuration Manager

Learning and Development

• Develop and coordinate stakeholder awareness and engagement campaigns supporting the ITM-RC1 Project.
• Create and maintain communication materials, presentations, promotional content, and awareness campaign artefacts on the Agency portal.
• Support the development and production of promotional videos and communication products aligned with project objectives.
• Coordinate meetings, prepare minutes, track actions, and follow up with project stakeholders.
• Collaborate with internal stakeholders, including Business Areas, Service Owners, Service Delivery Managers, CIS Support Units, and ESOC.
• Support Organizational Change Management (OCM) activities through stakeholder engagement, workflow analysis, transition planning, and communications.
• Ensure communication and awareness activities remain aligned with project implementation and change management objectives.
• Support project-to-service transition (HOTO) activities, including the coordination and management of project, testing, service, and operational documentation.
• Monitor project progress and prepare weekly and monthly reports on deliverables, milestones, and documentation status.
• Perform other related change management, communications, and project support activities as required.

Organizational Change Manager

• Manage and report on service management processes (Incident Management, Problem Management, etc.).
• Manage and report team progress related to the work efforts of all responsible areas.
• Coordinate tasks and drive actions across teams within a consortium and with external partners in a multinational/global environment.
• Apply Service and project management skills to lead incidents and resolve tickets.
• Oversee and govern support activities performed by managed service providers and other vendor resources.
• Manage high-priority incidents and systems issues. If required, assist the team in troubleshooting and diagnosing problems and engage other internal and external resources to ensure timely resolution. Communicate with customer business users and executive stakeholders, providing status updates on issues and resolution plans.
• Coordinate and prepare project/service management activities, ensure that all project/service targets, goals and deadlines are met.
• Evaluate potential risk in project/service.
• Ensure the smooth communication with the clients, build trust relationships and follow up to identify areas of improvement.
• Act as point of contact and communicate project/service status to all parties.
• Monitor client service on a daily basis (technical accuracy and response times).
• Produce monthly reports for the service level against SLA’s, evaluate team’s performance against KPIs.
• Ensure high quality client support by using ITIL best practices.
• Participate in Presales activities.

Service Manager

Business Intelligence Developer

• Provide expert configuration, tuning, and performance optimization of Power BI Server to ensure reliability and high performance.
• Assess existing deployments, identify bottlenecks, and implement Microsoft best practices.
• Deliver Level 2/3 support, including monitoring backups, logs, and system performance.
• Support Level 1 support activities and ensure timely resolution of Service Desk tickets within SLA targets.
• Manage incident, problem, and change processes, including impact assessments, coordination, patching, and upgrades.
• Perform planned Power BI on-premises patching and upgrades in line with security standards and release cycles (2–4 times per year).
• Design and deliver four Power BI dashboards, including three from existing HR data sources and one migrated from an existing reporting platform.
• Ensure robust data modeling, user-friendly design, and interactive reporting (filters, slicing, historical analysis).
• Contribute to BI architecture, data modeling standards, coding guidelines, and Standard Operating Procedures (SOPs).
• Deliver documentation, knowledge transfer, and end-user training, including workshops, mentoring, and handover validation.

Senior Power BI Consultant

General Counsel

• Provide legal support throughout all stages of public procurement procedures, from tender participation to contract execution and completion.
• Advise on public procurement legislation and resolving legal issues arising during tender procedures and contract performance.
• Review, draft and negotiate contracts with customers, consortium partners, suppliers and subcontractors.
• Manage pre-contractual appeals, legal remedies and disputes, coordinating with external legal counsel where required.
• Advise business stakeholders on legal and regulatory risks and supporting decision-making with practical, business-oriented legal guidance.
• Support corporate, commercial and operational matters across Uni systems sub-Group, including the review and negotiation of commercial agreements.

Legal Advisor – Public Procurement, Commercial Contracts

Business Operations

• Provide administrative support to the Director and team members of the International Business Unit.
• Create and edit documents, reports and presentations
• Maintain the electronic and physical filing systems up-to-date
• Support the review and processing of contracts and other documents within agreed deadlines
• Organize work by routing correspondence and managing paperwork as requested
• Maintain management team’s calendars and effectively arrange and assist with meetings, conferences, teleconferences, and travel
• Greet colleagues and/or clients and answer or refer inquiries
• Maintain office supplies inventory and place orders
• Contribute to other team tasks and ad hoc requests as needed

Business Operations Support Assistant

DevOps Engineer

• Design, implement, and maintain CI/CD pipelines using tools such as Tekton and GitHub Actions
• Manage and optimize containerized environments using Docker and Kubernetes (with a focus on OpenShift)
• Implement and maintain Infrastructure as Code (IaC) for scalable and repeatable environments
• Oversee secret management solutions (e.g., HashiCorp Vault) to ensure secure handling of sensitive data
• Manage certificate lifecycle, including issuance, renewal, and revocation
• Support and improve system networking and infrastructure reliability
• Implement monitoring, logging, and distributed tracing to ensure system observability and performance
• Collaborate with Development and Architecture teams to enable efficient and secure application delivery
• Embed security best practices into the SDLC (Secure SDLC and Security by Design principles)
• Develop and enforce compliance controls, policies, and automation mechanisms

Robotics

• Investigate, analyze, and set up automated processes to maximize efficiency for a business model
• Design, develop, and test automation workflows
• Deploy RPA components including bots, robots, development tools, code repositories, and logging tools
• Assure the quality of the automation (QA processes)
• Produce detailed and structured deliverables (process & automation documentation, user manuals & instructions, etc.)
• Support UAT execution and Operations post go-live
• Maintain RPA scripts based on feedback from end users – correct defects and optimize efficiency

Senior RPA Developer

Backend Engineer

• Actively participate in the software development lifecycle, assuming leading responsibilities
• Lead customer implementations, including analysis, system design, development, and deployment
• Assist with the deployment and configuration of the system
• Propose viable technical solutions
• Maintain comprehensive technical documentation, including code documentation and system documentation, to aid in knowledge sharing and onboarding of new team members
• Investigate and resolve complex technical issues, providing root cause analysis and implementing solutions to prevent recurrence
• Participate in project planning sessions, provide technical input for project estimations, and ensure that development timelines are met
• Collaborate effectively with cross-functional teams to deliver high-quality software solutions
• Promote a culture of continuous improvement within the development team, identifying areas for process enhancement and efficiency gains

.NET Engineer

Solutions Engineer

• At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a Senior Solutions Manager to join our UniQue Telecom team.
• **What will you be bringing to the team?**
• - **Meet with customers in order to collect needs/requirements**
• - **Create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition **
• - **Analyze the requirements and specifications of the tenders**
• - **Participates in the technical proposal authoring , including responses and all technical documentation requirements**
• - **Manage all technical aspects of RFP / RFI responses **
• - **Participate in trainings on new technologies from vendors**
• - **Update knowledge on specialized solutions from vendors/partners **
• - **Build the financial part of the proposal at cost level**
• - **Check the proposals/propositions for clients and tenders**
• - **Communicate with vendors regarding products’ invoicing and costing**
• - **Handle urgent client requests and act as channel for internal communication**
• - **Follow up with clients after meetings/presentations**
• - **Track market trends on new technologies/products**
• - **Responsible for Business Development **
• - **Research resolution or synergies for specialized solutions**
• - **Create the marketing material for the promotion of a solution**
• - **Conduct forecasting regarding solutions**

Senior Solutions Manager – Telecom Security

Engineer

• Designing and implementing customer facing solutions for large Private and Public institutions based on Oracle PL/SQL and Java technologies
• Modernizing, enhancing, supporting and troubleshooting existing custom ORACLE-based applications by analyzing and identifying areas for modification, according to customer requirements.
• Cooperating with customers and the Technical Team in collecting and analyzing customer requirements.
• Producing ad-hoc and periodic reports based on customer requirements.

Oracle PL/SQL Engineer

Account Manager

• Own and expand existing strategic accounts in Romania, ensuring revenue protection, growth, and customer satisfaction
• Develop and execute growth strategy across Romania and CEE, identifying whitespace and priority markets
• Build and execute account and territory plans, aligned with Uni Systems’ portfolio and regional strategy
• Engage directly with C‑level stakeholders (business and operations)
• Position Uni Systems as a systems integrator and long‑term transformation partner
• Articulate and translate customer needs across Cloud & Infrastructure, Data & AI, Cybersecurity, Managed Services & Application Modernization, Customer Experience & Digital Platforms
• Lead complex sales cycles end‑to‑end, coordinating pre‑sales, delivery, and partners
• Own pipeline generation, forecasting, deal governance, and execution excellence
• Act as a trusted advisor to executive stakeholders, capable of translating complex business challenges into clear, actionable technology and services initiatives, while owning the full commercial lifecycle from opportunity creation to deal closure
• Represent the company with credibility, professionalism, and accountability.

Regional Growth Account Manager

• Meet with enterprise clients to collect needs and requirements, with a focus on data-driven and AI-enabled solution scenarios
• Provide technical consulting services across Data, Analytics, and AI domains
• Analyze requirements and specifications of tenders, including complex public sector and enterprise procurement
• Lead the authoring of technical proposals, RFP/RFI responses, and all supporting documentation
• Create and deliver compelling presentations and demos that clearly communicate the value of analytics and AI solutions
• Form the financial part of proposals and coordinate approval with the Account Manager
• Manage vendor and partner relationships, tracking product updates, pricing, and co-sell opportunities
• Conduct forecasting and business planning for vendor products and solution lines
• Track market trends in Data, Analytics, AI, and adjacent technologies — translating them into actionable insights for clients and internal teams
• Plan and participate in solution promotion events and Business Development activities
• Act as a communication bridge between sales, delivery, and technology partners