Configuration Manager

Uni Systems

Configuration Manager at Uni Systems accountable for Service Configuration Management and CMDB practices. Defining and improving Service Configuration Management while ensuring data quality and customer experience.

Posted 6/10/2026full-timeRemote • 🇵🇱 PolandMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

ITSMServiceNow

About the role

Key responsibilities & impact

Accountable for Service Configuration Management and the CMDB.
Defining, executing, monitoring, and continuously improving the Service Configuration Management practice.
Establishing, tracking, and reporting on Service Configuration Management and CMDB KPIs.
Ensuring that the CMDB contains accurate and up-to-date information.
Ensuring that service trees are maintained and kept up to date.
Ensuring that Service Configuration Management processes and the CMDB are accurately reflected in the ITSM solution.
Preparing and maintaining policies and Standard Operating Procedures (SOPs) that support the Service Configuration Management practice.
Contributing to the implementation and improvement of other ITIL practices.
Creating and maintaining a positive customer experience.
Performing other duties as assigned by the supervisor.

Requirements

What you’ll need

Bachelor’s degree plus at least 5 years of IT experience, including 2 years in a similar role or relevant project experience.
Strong practical knowledge of IT Service Management (ITSM), particularly Service Configuration Management.
Proven experience in defining, implementing, documenting, and improving Service Configuration Management practices.
Hands-on experience in implementing, managing, and governing a CMDB, including CI lifecycle management.
Proven ownership of CMDB data quality, governance, and continuous improvement.
Experience integrating CMDB with Change Enablement and other ITSM processes.
Practical knowledge of data source management, automated discovery, and CMDB integrations.
Experience creating, maintaining, and mapping services, service trees, and dependencies.
Strong understanding of IT service lifecycle management, complex information systems, and their interoperability.
Proven experience with CMDB reporting, auditing, and ServiceNow Configuration Management/CMDB.
Excellent written and verbal communication skills in English, with strong reporting and organizational abilities.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Uni Systems Website LinkedIn All Job Openings 1001 - 5000 employees Founded 1964 IT Uni Systems is an information and communication technology (ICT) company that specializes in providing innovative IT solutions to various industries. With a focus on digital transformation, Uni Systems offers services in infrastructure and operations, cloud and data center technologies, cybersecurity, enterprise solutions, and big data analytics. The company harnesses the power of emerging technologies and artificial intelligence to drive innovation and transform modern businesses. Uni Systems works closely with sectors such as banking, government, telecommunications, healthcare, and retail to deliver strategic and cutting-edge ICT solutions. Their commitment to sustainability and digital ethics underscores their mission to use technology as a transformative force for business growth and societal improvement. Configuration Manager 🔥 16 minutes ago 🇵🇱 Poland – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Accountable for Service Configuration Management and the CMDB.
Defining, executing, monitoring, and continuously improving the Service Configuration Management practice.
Establishing, tracking, and reporting on Service Configuration Management and CMDB KPIs.
Ensuring that the CMDB contains accurate and up-to-date information.
Ensuring that service trees are maintained and kept up to date.
Ensuring that Service Configuration Management processes and the CMDB are accurately reflected in the ITSM solution.
Preparing and maintaining policies and Standard Operating Procedures (SOPs) that support the Service Configuration Management practice.
Contributing to the implementation and improvement of other ITIL practices.
Creating and maintaining a positive customer experience.
Performing other duties as assigned by the supervisor. 🎯 Requirements
Bachelor’s degree plus at least 5 years of IT experience, including 2 years in a similar role or relevant project experience.
Strong practical knowledge of IT Service Management (ITSM), particularly Service Configuration Management.
Proven experience in defining, implementing, documenting, and improving Service Configuration Management practices.
Hands-on experience in implementing, managing, and governing a CMDB, including CI lifecycle management.
Proven ownership of CMDB data quality, governance, and continuous improvement.
Experience integrating CMDB with Change Enablement and other ITSM processes.
Practical knowledge of data source management, automated discovery, and CMDB integrations.
Experience creating, maintaining, and mapping services, service trees, and dependencies.
Strong understanding of IT service lifecycle management, complex information systems, and their interoperability.
Proven experience with CMDB reporting, auditing, and ServiceNow Configuration Management/CMDB.
Excellent written and verbal communication skills in English, with strong reporting and organizational abilities. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Configuration Manager 🔥 8 hours ago ARHS Group 1001 - 5000 🏢 Enterprise ☁️ SaaS 🤖 Artificial Intelligence Website LinkedIn All Job Openings Configuration Manager at Arηs Group overseeing Service Configuration Management and CMDB processes. Involves implementing CMDB solutions and ensuring data accuracy for IT service management. 🇵🇱 Poland – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager Start Up Team Manager, FSP 🕒 5 days ago Thermo Fisher Scientific 10,000+ employees 🧬 Biotechnology 💊 Pharmaceuticals 🔬 Science Website LinkedIn All Job Openings Start-up Team Manager managing complex site operations and ensuring compliance in clinical studies. Collaborating with internal teams for successful site activation in Poland. 🇵🇱 Poland – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager Senior Pharmacovigilance Officer, Team Lead – Case Processing Manager, Medical Device Experience 🕒 5 days ago ERGOMED 1001 - 5000 🧬 Biotechnology 💊 Pharmaceuticals ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Senior Pharmacovigilance Officer leading ICSR management for medical device projects at PrimeVigilance. Supporting clients and driving team efficiency with a focus on training and development. 🇵🇱 Poland – Remote ⏰ Full Time 🟠 Senior 👔 Manager Pharmacovigilance Officer, Team Leader – Case Processing Manager 🕒 6 days ago ERGOMED 1001 - 5000 🧬 Biotechnology 💊 Pharmaceuticals ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Pharmacovigilance Officer leading the ICSR management team at PrimeVigilance, a pharmacovigilance service provider. Managing client projects and ensuring efficient team performance and organization. 🇵🇱 Poland – Remote ⏰ Full Time 🟠 Senior 👔 Manager Technology Service Delivery Manager 🕒 6 days ago Jones Lang LaSalle Americas, Inc. 10,000+ employees Website LinkedIn All Job Openings Service Delivery Manager ensuring effective IT service delivery for Work Dynamics accounts at JLL. Monitoring performance and providing mentoring while maintaining high client satisfaction. 🇵🇱 Poland – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager View More Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Service Configuration ManagementCMDBIT Service Management (ITSM)CI lifecycle managementdata source managementautomated discoveryCMDB integrationsCMDB reportingauditingServiceNow

Soft Skills

communication skillsreporting abilitiesorganizational abilitiescustomer experience management

Certifications

Bachelor's degree