UMass Global Career Bootcamps

Adjunct Faculty

• Teaching duties and mentoring students
• Preparing and delivering course content and/or assessments
• Collaborating with other faculty and staff as needed
• Utilizing specific technologies or tools (e.g., LMS, video platforms)
• Attending required meetings, training, or development sessions
• Provide timely feedback, academic support, and guidance to students

Adjunct Faculty – Applied Behavioral Analysis

Director

• Develop, maintain, assess, and teach online courses within the Social Work programs, ensuring alignment with program outcomes and accreditation standards.
• Mentor and support students, adjunct faculty, staff, and other program stakeholders to promote student success and program quality.
• Engage actively in field education processes, including supporting students in securing, navigating, and successfully completing fieldwork placements in collaboration with community partners and agencies.
• Assist in the coordination, monitoring, and evaluation of field placements to ensure alignment with CSWE competencies and program expectations.
• Cultivate and maintain relationships with community organizations to expand and sustain high-quality field placement opportunities.
• Participate in service to the discipline, profession, and institution, including committee work and community engagement, both internally and externally.
• Demonstrate professional and collegial conduct that fosters mutual respect, trust, transparent communication, and appropriate confidentiality with faculty, staff, and university leadership.
• Contribute to ongoing program development, assessment, and continuous improvement initiatives.
• Perform other duties and projects as assigned in collaboration with the Dean, consistent with faculty role expectations outlined in the Faculty Manual.

Full Time Faculty Assistant or Associate Professor – Director of Social Work Fieldwork

Analyst

• Evaluate, process and update student degree audits as program requirements are met
• Provide clear and detailed guidance to students, faculty, and staff regarding credentialing requirements, timelines, and procedures
• Coordinate with the Advising Office to support students facing complex credentialing challenges or unique circumstances
• Contribute to the development and refinement of credentialing processes, policies, and workflows to improve efficiency and student satisfaction
• Link licensure documents to student files
• Serve as the primary point of contact for UMass Global staff in determining the appropriate credential and/or degree programs for current students
• Collaborate and communicate regularly with staff and faculty regarding student progress in meeting program and credential requirements
• Respond to student questions regarding licensure requirements
• Process, review, and recommend students to the Commission on Teaching Credentialing (CTC) for all student teaching, licensure, credential, authorizations and state certificates. Including, but not limited to, out-of-state verifications and student qualifications for supplementary authorizations.
• Serve as the liaison to County Offices, School Districts, and other entities in the school system in regards to licensure requirements
• Assist the Assistant Director, Credentials and Assistant Director of Clinical Practice with gathering data for state and federal reports
• Attend CTC workshops for credential analysts and conferences

Credential Analyst

Clinical Coordinator

• Liaison with local school districts.
• Identify and contact schools/districts to place student teachers and other education credential candidates, in accordance with CTC requirements.
• Assign University Clinical Supervisors to fieldwork students
• Participate in training of University Clinical Supervisors
• Follow up on evaluations of candidates and University Clinical Supervisors and district supervisors.
• Conduct orientation with University Clinical Supervisors and candidates prior to commencing fieldwork.
• Counsel and develop action plans for candidates who are experiencing difficulty in fieldwork.
• Identify school districts needing agreements and notify the Central Office of any changes or issues.

Clinical Coordinator, Temporary

Program Assistant

• Provide administrative support for program operations and processes
• Support faculty and staff with various administrative duties
• Coordinate a variety of program activities, including but not limited to communications, events, and stakeholder engagement efforts
• Perform data entry, information gathering and basic reporting assistance as needed
• May assist with student inquiries and provide information about program
• May provide administrative support related to specific program activities such as accreditation, experiential learning placements (e.g. practicums, student teaching), tracking and maintaining student program data
• Perform other duties, as assigned

• Facilitator will monitor student progress and work closely with the course instructor.
• Maintain communication with the course instructor, high school, and UMass Global.
• Attend the weekly synchronous class sessions with the course instructor and students.

Adjunct Faculty – Dual Credit Facilitator

System Administrator

• Provide support for applications, services and servers at the University of Massachusetts Global.
• Responsible for the setup, installation, configuration, upgrading, and evaluation phases of providing applications, services, and servers for customer use.
• Provide technical, instructional, and administrative support to the UMass Global constituencies related to applications, services, and servers.
• Manage application and server backups across the enterprise and cloud (AWS and Azure).
• Diagnose, replace, upgrade, and repair applications, services, and servers for Windows and Linux.
• Install new, upgrade existing, and troubleshoot application, service, or server related issues.
• Use and maintain tools such as Azure Update Manager to manage operating system patching and enterprise services.
• Write and maintain PowerShell scripts for reporting and system automation.
• Handle technical inventories, shipping logistics, and equipment organization.
• Perform work in accordance with systems diagrams.
• Create and maintain training documentation for team members supporting applications and services.
• Continuously assess all documented processes for improvements.
• Provide high quality support to university customers.
• Work with teams and team members to provide our customers an excellent experience.
• Perform other duties as assigned.

Systems Administrator

General

• Teaching duties, mentoring, or supervising students.
• Facilitating required synchronous class meetings.
• Delivering course content, engaging with students, and grading and providing detailed feedback on assignments.
• Collaborating with faculty or staff within the social work department including timely response to department emails.
• Utilizing specific technologies or tools (e.g., LMS, Zoom, Teams, OneDrive).
• Attending required meetings, training, or development sessions.

Adjunct Faculty – Doctor of Social Work, DSW Program

Operations

• Provide project coordination support such as capturing meeting notes and action items, maintaining project trackers, monitoring deadlines, and following up on assigned tasks.
• Support School initiatives, including document preparation, workflow coordination, budget and expense tracking, and other basic financial administration.
• Assist school leadership with recruitment support, school specific onboarding, and session scheduling coordination of faculty, staff, or collaborators as needed.
• Monitor competitive and industry trends, identifies process gaps, and escalates issues appropriately to School leadership.
• Serve as a point of contact for routine inquiries from students, faculty, staff, and external partners, directing requests to appropriate resources as needed.
• Support student‑facing activities such as communications, events, awards, and documentation.
• Coordinate specialized program accreditation activities by tracking accreditation cycles and timelines and helping with self‑study development and evidence collection.
• Organize and maintain centralized digital repositories for accreditation and assessment documentation using clear version control and naming conventions.
• Support School‑level assessment and continuous improvement efforts by maintaining calendars, collecting and summarizing learning‑outcome data, tracking action items, and preparing insights reports and summary materials.
• Collaborate with institutional partners to obtain, verify, and format quantitative and qualitative data for accreditation and reporting purposes.
• Provide administrative support for grant‑related activities, including researching funding opportunities, supporting grant writing, development activities, tracking deadlines, maintaining grant calendars and records, and assisting with compliance monitoring and reporting.
• Serve as administrative support for accreditation reviews and site visits, including scheduling, document preparation, and logistical support.
• Maintain course schedules and templates, monitor enrollment levels, and prepare routine reports for School leadership.
• Support academic program delivery by arranging logistics for courses, professional development offerings, workshops, and events.
• Assist with content uploads, learner communications related to logistics, enrollment tracking, and participant support for online and hybrid offerings.
• Serve as the point of contact between the School and institutional partners to ensure smooth workflows and timely completion of academic tasks.
• Assist with internal and external communications by drafting and coordinating content for newsletters, emails, social media, websites, and reports.
• Support School marketing and outreach efforts, including social media content, promotional materials, and coordination with institutional marketing partners.
• Help maintain accurate, current, and consistent program information and messaging across communication platforms.
• Perform other duties, as assigned.

Operations Coordinator, Business & Professional Studies

Strategy

• Develop, maintain, monitor, and teach online courses in the Business Administration, Organizational Leadership, Digital Transformation, and Human Resources programs
• Mentor adjunct faculty, staff, and other program stakeholders
• Participate in service to the discipline and the institution
• Model professional and collegial behavior with faculty peers, staff, and university leadership