UMass Global Career Bootcamps

Operations

• Overseeing day-to-day activities and implementation for educational and community partnerships, ensuring smooth coordination across university departments and external organizations.
• Acting as the primary point of contact for partner-related operational needs, facilitating onboarding, compliance alignment, and problem resolution between stakeholders.
• Overseeing timelines, placements, credentialing documentation, and program logistics; synthesizing partner feedback and data to guide process improvements; and ensuring initiatives meet state, accreditation, and university standards.
• Supporting relationship health through regular check-ins and events, while keeping partnership practices compliant and responsive to stakeholder needs.

Manager, Educational Partnership Operations

Data Analyst

• Designing and managing courses within the Business and Data Analytics portfolio
• Teaching undergraduate and graduate-level courses
• Mentoring students and adjunct faculty members
• Advancing the school’s portfolio-related strategic goals in collaboration with the Dean

Assistant/Associate Professor – Business and Data Analytics

Customer Support

• Responsible for supporting the university’s efforts to proactively ensure online courses comply with Section 508 and Web Content Accessibility Guidelines (WCAG) by conducting accessibility audits/assessments and supporting remediation efforts.
• Responsible for providing online support for academic technology used by faculty in the development and instruction of graduate and undergraduate courses.
• Serve as the university's educational technology accessibility expert for major platforms like Brightspace, Zoom, Kaltura, Google Suite, MS Office, TurnItIn, LearnWise and any future adopted technologies.
• Manage and conduct accessibility audits on recently developed or revised online courses to ensure compliance with WCAG 2.2 standards.
• Utilize assistive technology and tools to identify non-compliance areas, providing guidance for necessary revisions.
• Maintain regular communication with the instructional design team on audit progress.
• Aid Instructional Designers and Faculty in formatting online resources to meet WCAG 2.2 standards.
• Update instructional materials (e.g., PDFs, Word documents, HTML content) in newly developed courses for compliance and provide accessible files to developers or designers requiring advanced remediation.
• Provide support to Instructional Designers in building course components and integrations that necessitate WCAG expertise for accessibility compliance.
• Stay updated on emerging technologies, accessibility laws, guidelines, best practices, and tools relevant to developing accessible courses and instructional materials.

Digital Accessibility – Academic Technology Support Specialist

• designing and managing courses within the Project and Operations Management portfolio
• teaching undergraduate and graduate-level courses
• mentoring students and adjunct faculty members
• advancing the school’s portfolio-related strategic goals in collaboration with the Dean
• managing and teaching courses in the Project and Operations Management portfolio, as well as other selected business courses
• promoting student success through program innovation
• mentoring and advising students to support academic and professional success
• collaborating with faculty to maintain program quality and relevance
• engaging in institutional and school-specific service activities
• other duties as assigned

Assistant/Associate Professor – Project and Operations Management

Analyst

• Responsible for the technical and specialized functions as defined by the California Commission on Teacher Credentialing (CTC) and UMass Global University to support and audit the qualifications for admission, preparation and completion of fieldwork, credential recommendations and employment authorizations for teacher and service credential candidates.
• Evaluate, process and update student degree audits as program requirements are met
• Provide clear and detailed guidance to students, faculty, and staff regarding credentialing requirements, timelines, and procedures
• Coordinate with the Advising Office to support students facing complex credentialing challenges or unique circumstances
• Contribute to the development and refinement of credentialing processes, policies, and workflows to improve efficiency and student satisfaction
• Link licensure documents to student files
• Serve as the primary point of contact for UMass Global staff in determining the appropriate credential and/or degree programs for current students
• Collaborate and communicate regularly with staff and faculty regarding student progress in meeting program and credential requirements
• Respond to student questions regarding licensure requirements
• Process, review, and recommend students to the Commission on Teaching Credentialing (CTC) for all student teaching, licensure, credential, authorizations and state certificates. Including, but not limited to, out-of-state verifications and student qualifications for supplementary authorizations.
• Serve as the liaison to County Offices, School Districts, and other entities in the school system in regards to licensure requirements
• Assist the Director of Credential Services and the Assistant Director of Credentials and Clinical Practice with gathering data for state and federal reports
• Attend CTC workshops for credential analysts and conferences.
• Serve as the primary point of contact for UMass Global staff in determining the appropriate credential and/or degree programs for prospective students.
• Collaborate with the Enrollment Coaching Center to address questions regarding appropriate programs for prospective candidates.
• Process student teaching applications and evaluate student teaching eligibility
• Process intern eligibility applications
• Monitor and track student progress towards meeting the clearance requirements for student teaching
• Collaborate and communicate with the Director of Clinical Services and Clinical Coordinators on the application and clearance process for student teachers
• Maintain a database of district agreements and track the approval process
• Work with the Assessment Manager with deploying student teacher, master teacher and university supervisor surveys
• Assist the Director of Clinical Services in developing and implementing web based trainings for Clinical Coordinators, students, mentor teachers and university supervisors.
• Process out-of-state verifications
• Adjust DegreeWorks audits
• Prepare credential recommendations for CTC
• Serve as a liaison to CTC regarding credential recommendations

Credential Analyst

Art Director

• The Associate Creative Director plays a key role in the university’s integrated marketing strategy, reporting to the Assistant Vice Chancellor of Marketing and leading a small internal team and external creative partners.
• This position offers an exciting balance of creative oversight, brand leadership, direct team management, and a strategic, data-informed approach to campaign collaboration and testing—especially in partnership with the media team and agency partners.
• The person in this role must be able to work according to an 8 am -5 pm PST schedule.
• This role will involve potential travel to bi-annual commencement and meeting in person w/ vendors 1-4 times per year.
• Serve as a key creative leader and cross-channel expert in campaign planning and execution with the media team, agency, and creative partners.
• Ensure all creative and copy is tailored to the strengths of each platform (e.g., Facebook, Instagram, TikTok, programmatic TV, PMax).

Associate Creative Director

Learning and Development

• Assist with the development of high-quality, engaging and innovative courses within the D2L Brightspace Learning Management System.
• Contribute to international and global program development and facilitate the creation and growth of communities of practice.
• Assist in the development of ADA-compliant, learner-centered materials.
• Provide training in educational technology and instructional design best practices.
• Evaluate the accessibility, quality, and effectiveness of course design, create a process for continuous improvement of course delivery, and incorporate principles of user interface (UI) and user experience (UX) design in all course materials.

Instructional Designer

Administration

• Position Overview: Provide 40 hours of coaching annually (4 hours per month average) via phone, email/text and virtual coaching sessions.
• Collaboratively develop Individualized Induction Plan (IIP) with candidate and provide ongoing coaching to facilitate leadership development according to the IIP.
• Key Responsibilities: Facilitate development of IIP goals, identification of Professional Development activities and implementation of action plans based upon selected CPSEL standards; Facilitate problem solving, reflection and communication; Assist in developing a leadership voice and shared vision; Facilitate thinking around the development of school culture; Model instructional coaching; Collaborate on monitoring systems; Facilitate thinking around professional learning supports to staff; Facilitate problem solving in aligning resources to support teaching and learning; Facilitate thinking regarding issues across systems; Facilitate thinking on technology tools and resources.
• Location Policy: Applicants from the following states will receive first consideration: Remote work from any of the following states – Alabama, Arizona, Georgia, Idaho, Indiana, Minnesota, Nevada, New Hampshire, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Wisconsin. *Recruiting in California and Massachusetts only if position job responsibilities warrant it.
• Compensation: $50.00 per hour for instructional time; Non-instructional time may be compensated at a different rate, as outlined in the Extended Education Adjunct Compensation Policy

Adjunct – CASC, Educational Administration

Administrative Assistant

• Provide high-level administrative and program support for the Social Work department within the School of Arts & Sciences (UMass Global).
• Manage data systems, perform data entry, maintain spreadsheets/databases, and compile reports to inform program planning.
• Serve as communication hub for the department, organize and disseminate information to faculty, staff, and students.
• Coordinate and oversee departmental events, travel logistics, calendar management, and meeting support.
• Assist with student services, clinical experience placements, registering students, and conduct process communications.
• Prepare documents, multimedia presentations, forms, and templates; maintain office supplies and support special projects as assigned.
• Must work an 8 am - 5 pm PST schedule; remote work allowed from specified US states.

Administrative Assistant, Social Work

Digital Marketing

• Teach undergraduate and graduate-level finance courses (and potentially general business courses), mentoring students, and managing courses within the finance program.\n• Associate Dean component involves providing academic leadership, supporting faculty development, and advancing the School’s strategic goals in collaboration with the Dean.\n• Full-time faculty responsibilities include teaching, mentoring, and service; research is supported but not required; positions are non-tenure track; higher rank may be considered based on qualifications.\n• Associate Dean: Lead curriculum development, review, and assessment to maintain program quality and accreditation compliance; coordinate course scheduling and enrollment management; assist in budget planning and resource allocation; promote student success through program innovation, advising, and engagement initiatives.