U.S. Bank

Investigator

• Independently handles complex identity theft cases, primarily related to credit cards
• Reviews and analyzes customer intake and case information
• Conducts in-depth investigations
• Determines appropriate case direction or resolution
• Works closely with investigators, caseworkers, and leadership to ensure cases are thoroughly developed, accurately documented, and ready to move forward
• Supports quality and consistency across the investigation process

Credit Card ID Theft Investigator

Full-stack Engineer

• Provide ongoing support, maintenance, and enhancements for applications developed using React, .NET, SQL Server, and Office VBA
• Design, develop, test, deploy, operate, and maintain scalable software solutions across front-end, back-end, and database technologies
• Deliver new features and application enhancements while ensuring high performance, reliability, and maintainability
• Troubleshoot production issues, perform root cause analysis, and implement sustainable corrective actions
• Identify, assess, and remediate application vulnerabilities, including SAST, SCA, and other security findings
• Partner closely with Information Security and Risk teams to ensure compliance with enterprise security standards and regulatory requirements
• Apply secure coding principles and development best practices throughout the software development lifecycle
• Support and enhance CI/CD pipelines to enable efficient and reliable software delivery
• Contribute to automation initiatives that improve build, test, deployment, and release management processes
• Implement monitoring, alerting, and operational best practices to improve application stability and performance
• Take ownership of assigned applications, components, and features from design through production support
• Design solutions with a focus on scalability, performance, resiliency, and long-term maintainability
• Analyze system and application issues proactively and recommend improvements to enhance reliability and user experience
• Ensure all development activities adhere to established engineering, security, compliance, and operational standards
• Contribute to Software Reliability Engineering (SRE) initiatives and continuous improvement efforts
• Maintain a customer-focused mindset when evaluating technical solutions and prioritizing work
• Collaborate effectively with engineers, product owners, business stakeholders, and cross-functional teams to deliver business value
• Communicate project risks, dependencies, blockers, and recommendations in a proactive and transparent manner
• Participate in code reviews and provide constructive feedback to maintain code quality and engineering standards
• Review and refine work items to support proper sizing, prioritization, and incremental delivery practices
• Promote innovation, accountability, teamwork, and continuous learning across the engineering organization
• Stay current with emerging technologies, industry trends, and engineering best practices, applying relevant innovations where appropriate

Full Stack Developer

Platform Engineer

• Design, build, and operate the enterprise API and AI platform supporting multiple business domains (Finance, HR, Supply Chain)
• Own the API and AI gateway platform lifecycle, including account topology, RBAC, network architecture, governance, CI/CD automation, and disaster recovery
• Develop, deploy, and manage API proxies, shared flows, and gateway policies to enable secure and scalable API exposure
• Design and implement multi-cloud gateway architectures leveraging Apigee, AWS API Gateway, and Azure API Management
• Implement secure network connectivity, including Azure Private Link, private endpoints, Private DNS Zones, and network policy enforcement
• Develop and maintain Terraform modules to automate provisioning and lifecycle management of API gateway and platform resources
• Enable self-service platform consumption through validated YAML manifests and automated deployments via CI/CD pipelines (e.g., Shield CI/CD)
• Integrate platform and gateway capabilities with Entra ID (Azure AD) using SAML SSO, SCIM provisioning, and enterprise RBAC patterns
• Manage service authentication, secrets, and key rotation using HashiCorp Vault and Azure Key Vault
• Implement and enforce API security controls, including OAuth 2.0, JWT, API keys, mTLS, and threat protection policies
• Enforce security and compliance controls, including audit logging, policy-as-code, tagging, access controls, and governance standards
• Embed infrastructure and supply-chain security scanning into CI/CD pipelines.
• Design and implement GraphQL gateway architectures for backend orchestration and modern API consumption patterns
• Design for resiliency and cost efficiency, including resource optimization, capacity planning, cost allocation, and chargeback models
• Own cross-region disaster recovery strategies, replication design, and RPO/RTO adherence for platform services
• Implement observability and monitoring using tools such as Prometheus, Grafana, Splunk, Datadog, and AppDynamics
• Lead incident response, troubleshooting, and root cause analysis (RCA) for platform and gateway-related issues
• Govern secure data and API sharing patterns, ensuring proper access controls, auditing, and usage monitoring
• Partner with Cloud, IAM, Security, Networking, and FinOps teams to ensure alignment with enterprise architecture and regulatory requirements
• Provide technical leadership and mentorship to engineering teams and drive platform adoption and best practices

Lead Software Engineer – Platform

Project Manager

• Defining test strategies and building functional and regression test cases
• Creating readiness plans, dashboards, and production validation test plans
• Identifying risks, issues, and dependencies (upstream and downstream) and helping drive solutions
• Giving leaders clear visibility into readiness, risks, and go‑live decisions
• Supporting post‑implementation reviews and continuous improvement

Payments Testing Project Analyst

Sales

• Key contact for Treasury Management customers
• Serve as the primary back-up to Treasury Management Consultants
• Assist with the selling of treasury management solutions and the management of the overall sales process
• Ensure optimal levels of services are made available
• Analyze multiple resources and tools to understand customer's complex needs
• Manage all pricing functions and new pricing requests
• Compile and analyze detailed pricing information
• Facilitate and manage deal development process by collecting and monitoring client data
• Identify revenue generating opportunities
• Assist TMC in driving new sales opportunities by identifying client needs and cross-selling Treasury Management products

Sales Analyst

General

• Responsible for the administration, risk management and servicing of assigned fiduciary and investment management accounts
• May include Relationship Management responsibilities as well as product specialty knowledge and expertise (such as IRAs, Charitable/Philanthropic Accounts, ILITs, Estates, etc.)
• Will likely work as part of a team of experts administering accounts where tasks are assigned based on complexity
• Accountable for servicing and retention of existing accounts
• Administers accounts in a manner which ensures compliance with the governing documents, state statutes and U.S. Bank policies and procedures
• Responsible for meeting all corporate and regulatory compliance standards

Trust Officer

Account Manager

• Bring new business clients to the bank through strong business development and prospecting.
• Be the primary advisor for our business clients.
• Build, develop, enrich and manage new and existing relationships with business clients.
• Deliver financial expertise and client-centric solutions that build strong, long-term relationships.
• Assess and attend to clients' banking needs.
• Educate clients on available deposit and loan products and services.
• Recommend financial solutions based on each client’s unique goals and needs.
• Partner effectively with Treasury Management, Merchant Services and Business Banking Credit Card teams.

Business Banking Relationship Manager

Consultant

• Client Relationship Consultants build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset.
• Strong client relationships are based on trust, assessing and attending to customers’ banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer’s unique goals and needs.
• Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Maintains a working knowledge of consumer and business banking products and services including digital products and services.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
• Develops collaborative partnerships with branch team members and partners to best serve clients.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.
• Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.

Float Client Relationship Consultant 4

Operations

• Provide expert guidance on the structuring of complex standby letter of credit transactions, including issuance, amendments, and risk considerations
• Review and interpret credit agreements, reimbursement agreements, and related legal documentation to ensure alignment with SBLC terms and bank risk standards
• Partner closely with Relationship Managers, Legal, and Credit teams to advise on deal structure and support successful transaction execution
• Deliver best-in-class customer service by clearly explaining requirements, setting expectations, and guiding partners through the standby LC process
• Communicate effectively and confidently, particularly in verbal discussion involving complex or sensitive client scenarios
• Serve as a key resource for complex or non-standard requests, providing recommendation and solutions while ensuring adherence to policy
• Support onboarding of complex or sensitive clients by partnering with Relationship Managers, Portfolio Managers, and Credit teams to advise on documentation, structure, and set up requirements

Standby Letter of Credit Advisor – Operations

• Responsible for the acquisition, expansion, and retention of new Payment business, including Merchant, Treasury Management and Card products.
• Focus on outside sales and proactive prospecting to acquire new business clients.
• Contact existing and prospective clients to provide consultative advice on the business cash conversion cycle, working capital management, and internal processes to develop Payment business.
• Collaborate with Business Banking Relationship Managers to manage relationships with existing clients.
• Conduct receivables and payables business operating cycle analyses for identified client relationships.
• Provide consultative feedback and product/service recommendations to clients for process efficiencies.
• Meet or exceed assigned sales and revenue goals and retention objectives.
• Build relationships in the community and engage with local organizations.

Business Banking Treasury Management Payments Consultant

Review Appraiser

• Manage commercial real estate appraisal process for assigned market area(s).
• Engage appropriate appraisers and appraisals for complex commercial real estate property types and transactions.
• Review appraisal reports for compliance with bank policy and procedures, USPAP, and federal and state regulations.
• In a timely and professional manner, resolve deficiencies with appraisal reports.
• Assist Regional Manager and or Chief Appraiser with national portfolios, warehouse lines, staff training and special valuation issues or projects when requested.
• Manage and prioritize pending and active appraisal reviews so as to meet lending deadlines.
• Manage external vendor panel for assigned region.
• Consult and advise bank staff regarding real estate appraisal policy and procedures and state and federal appraisal regulations.
• Maintain review productivity and quality control measurements in-line with department benchmarks.

Senior Review Appraiser

• Originates mortgage loans in an assigned metropolitan territory.
• Takes applications, conducts preliminary underwriting reviews, submits loan applications to processing and underwriting for approval.
• Follows-up to ensure that documents required for processing, underwriting, and closing are secured in a timely manner from appropriate sources.
• Incumbents are customarily and regularly engaged in making and soliciting loan sales and conducting sales-related activities away from U.S. Bank locations.
• Incumbents are expected to spend at least 50% of their time conducting their activities away from U.S. Bank locations.

Mortgage Loan Originator

• Originates mortgage loans in an assigned metropolitan territory.
• Takes applications, conducts preliminary underwriting reviews, submits loan applications to processing and underwriting for approval.
• Follows-up to ensure that documents required for processing, underwriting, and closing are secured in a timely manner from appropriate sources.
• Incumbents are customarily and regularly engaged in making and soliciting loan sales and conducting sales-related activities away from U.S. Bank locations.
• This position requires National Mortgage Licensing System (NMLS) registration.

Client Partner

• Develop and maintain relationships with Corporate Trust clients
• Manage the value of client relationships to the organization
• Review and accept new client relationships based on business line account acceptance policies and procedures
• Provide quality service based on client needs, wants, and expectations
• Align actions accordingly and remain sensitive and responsive to both internal and external clients
• Build distinctive predictable levels of service
• Resolve problems quickly and effectively
• Work closely with new business development staff
• Identify business risks and operational challenges and take steps to mitigate risk
• Coordinate the development and implementation of operational changes within the unit
• May be responsible for meeting certain revenue, new business and expense goals
• May manage staff, hire new staff, and/or train staff to successfully meet business objectives

Credit Card ID Theft Investigator

Full Stack Developer

Lead Software Engineer – Platform

Payments Testing Project Analyst

Sales Analyst

Trust Officer

Business Banking Relationship Manager

Float Client Relationship Consultant 4

Standby Letter of Credit Advisor – Operations

Business Banking Treasury Management Payments Consultant

Senior Review Appraiser

Mortgage Loan Originator

Mortgage Loan Originator

Mortgage Loan Originator

Global Corporate Trust Escrow Client Manager