U.S. Bank

Marketing

• Responsible for the development and implementation of the multi-channel marketing programs and strategies to support a major co-brand partnership
• Deliver measurable, customer-centric, multi-channel marketing programs to maximize customer growth, retention and engagement
• Work with and through our partner to set the agenda and drive marketing outcomes in U.S. Bank and partner channels
• Evaluate and measure program results to optimize investment
• Collaborate with internal partners to ensure that all marketing programs are in accordance with all laws, regulations and bank policies
• Work with leadership teams to coordinate, develop and execute marketing events such as tradeshows, seminars, industry sponsorships, local events, etc.

Marketing Specialist, Co-Brand

Manager

• Partnering with a large, strategic co-brand partner to identify and implement the right end - to - end product and customer experience across all bank and partner touchpoints
• Deeply understand the co-brand card product using data and insights
• Identify and implement improvements to drive deeper customer engagement, improved customer experience, optimize margins and inorganic growth
• Collaborate with the co-brand partner and internal operations teams for cohesive customer service experience
• Partner closely with Finance to manage monthly performance analysis, identify trends, and deliver executive-level reporting
• Build strong business cases and financial models to support roadmap prioritization
• Lead the implementation of new product enhancements and operational improvements
• Work cross-functionally with various departments to deliver on portfolio priorities and go-to-market execution

Product General Manager – Co-Brand

Administrative Assistant

• Provides a broad variety of administrative and staff support services for an assigned group or manager
• Collects and interprets data to produce reports
• Conducts special projects
• Coordinates meetings, conferences, presentations and travel arrangements
• Composes correspondence and other documentation as needed
• Frequently uses personal computer software packages for word processing, graphics, spread sheets, etc.

Executive Administrative Assistant – Small Business Banking

• Manages individual and/or trust account assets and investment relationships consistent with the established investment objectives and strategies of the company and/or the client.
• Strong focus on managing client account retention to meet Net Portfolio growth objectives of the company.
• Shared responsibility for soliciting, developing, managing, and retaining client relationships for Private Wealth Management (PWM).

Portfolio Manager

Data Analyst

• Lead end‑to‑end analytics across Consumer Banking to improve customer acquisition, relationship deepening, retention, profitability, and operational efficiency.
• Define and implement KPIs, dashboards, and performance metrics aligned to business outcomes.
• Develop and deploy predictive AI/ML models, segmentation frameworks, and product and pricing analytics.
• Apply advanced statistical methods to analyze, synthesize, and interpret complex data.
• Ensure insights strategies align with Consumer Banking goals and expected outcomes.
• Present insights in clear, visually compelling formats for executive and business audiences.
• Identify, acquire, and manage data sources while ensuring data quality, governance, and security.
• Build a deep understanding of customer needs, sentiments, and pain points to enable empathetic, customer‑centric decision‑making.
• Map and analyze end‑to‑end customer journeys to identify opportunities to improve experiences across touchpoints.
• Design and lead qualitative and quantitative research to inform CX strategy, product innovation, and service improvements.
• Leverage VoC, CSAT, behavioral analytics, and journey insights to drive continuous CX improvement.
• Champion and partner on inner‑ and outer‑loop CX processes to ensure insights lead to action.
• Collaborate with Product, Marketing, Business Line, and Technology partners to optimize experiences and expand self‑service capabilities.
• Build, lead, and develop high‑performing teams of data scientists, analysts, CX strategists, and researchers.
• Serve as a trusted advisor and thought leader to senior and executive leadership.
• Align analytics and CX initiatives with enterprise and Consumer Banking strategies.
• Drive transformation initiatives focused on efficiency, scalability, and impact.
• Anticipate and respond quickly to changing market conditions, technologies, and customer expectations.
• Provide overall operational leadership, including financial management, vendor and agency oversight, and talent planning.

Head of Consumer Bank Data Analytics, CX and Research

Consultant

• Build relationships with customers via multiple channels including in-person, by appointment, and virtually
• Provide the best possible counsel while adapting a digital first mindset
• Assess and attend to customers’ banking needs, obtaining and processing customer and account information
• Demonstrate and educate clients on available deposit and loan products and services
• Recommend solutions based on each customer’s unique goals and needs
• Foster relationships with clients through proactive outreach and follow up
• Open new consumer and business accounts, complete service requests and submit credit applications
• Educate clients on emerging and self-service digital products and services to assist with meeting their financial needs

Client Relationship Consultant 2-4 – Banker

Artificial Intelligence

• Own the enterprise AI feasibility function , providing authoritative guidance on Model selection (traditional ML, GenAI, agentic AI)
• Approved platforms, tools, and services
• Architectural patterns and trade‑offs
• Act as the primary technical advisor to business and technology teams evaluating AI use cases.
• Ensure teams are guided toward enterprise-approved solutions that accelerate delivery and reduce long‑term operational risk.
• Identify delivery blockers early (data readiness, platform onboarding, governance dependencies) and drive resolution.
• Establish and maintain AI playbooks, standards, and best‑practice frameworks for internal teams.
• Sponsor and guide enterprise‑wide workshops, training, and knowledge‑sharing initiatives.
• Provide consultative guidance on AI solutions and architecture, partnering with product, engineering, and business teams to shape use cases, design patterns, and implementation approaches.
• Act as a trusted advisor to teams evaluating AI feasibility, trade‑offs, and architectural alignment with enterprise standards.
• Build and lead an AI Center of Excellence to drive talent strategy, mentorship, and continuous capability development.
• Provide leadership and oversight for enterprise MLOps practices, including CI/CD, model registry, and automated rollback.
• Ensure AI systems meet regulatory, security, and privacy standards in collaboration with risk and compliance stakeholders.
• Define and review SLAs, KPIs, and observability standards for AI services, ensuring operational excellence and accountability.
• Set the architectural vision for a scalable, modular AI ecosystem spanning data ingestion, feature stores, training infrastructure, and inference.
• Champion standards for model governance, including versioning, data lineage, explainability, and auditability.
• Evaluate emerging AI technologies and approaches, and define adoption roadmaps aligned with business value and risk tolerance.
• Own the strategic evolution of the on‑prem AI platform stack (e.g., Airflow, Elasticsearch) and its operating model.
• Ensure delivery of self‑service platforms, APIs, and tooling that enable teams to innovate efficiently and safely.
• Partner with cloud, DevOps, and security leaders to balance performance, cost efficiency, scalability, and compliance.

AI/ML Deployment and Enablement Lead

Account Executive

• Build and grow our bank partner relationship, resulting in consistent referral production.
• Daily utilization and updating of Salesforce as a CRM tool.
• Developing profitable new business account relationships and increased profitability from existing accounts by selling Merchant Services (Visa/MC/Discover/American Express processing) to Small/Medium Size businesses.
• Identifying business opportunities based on knowledge of clients, markets, products, and services.
• Learn and develop expert-level knowledge of company products and services.
• Presenting to prospective clients informing them of benefits of using the organization's products and services to meet their needs.
• Implementing and maintaining an effective referral network and call program to promote sales.
• Receive guidance and training in a remote environment and achieve daily objectives as set forth by your manager.

Outside Sales Executive

• Responsible for leading and advancing the organization’s Payment Card Industry (PCI) compliance and assessment program through strategic risk management, independent oversight, and subject matter expertise
• Operates within a Second Line of Defense (2LOD) model, providing credible challenge, governance, and alignment to enterprise risk management objectives
• Serves as an expert responsible for driving PCI compliance strategy, influencing policy and control design, and ensuring the organization maintains regulatory alignment while enabling business outcomes
• Partners with stakeholders across business lines, technology, and risk functions to proactively identify risks, guide remediation, and strengthen the overall control environment

RCA PCI Consultant

Account Manager

• Business Banking Relationship Managers play a pivotal role in helping our business clients achieve their financial goals.
• They do this by approaching each and every day with a single purpose – to do the right thing by our business clients to help them achieve their vision for success.
• You will also have access to an expansive set of products and solutions to better serve your business clients today and into the future.
• Strong client relationships are based on trust, assessing and attending to clients’ banking needs, obtaining and processing client and account information, educating clients on available deposit and loan products and services, and recommending financial solutions based on each client’s unique goals and needs.
• U.S. Bank Business Banking Relationship Managers are the primary advisor for our business clients and are responsible for building, developing, and managing new and existing relationships with business clients and delivering financial expertise and client-centric solutions that build strong, long-term relationships.

Business Banking Relationship Manager

Program Manager

• Lead end-to-end program delivery from concept through post-implementation using approved methodologies and tools
• Align stakeholder priorities and manage a unified program roadmap across multiple initiatives and teams
• Coordinate cross-functional engineering teams, ensuring backlog work is properly sequenced, tracked, and delivered
• Establish and enforce program governance, controls, and reporting to meet quality, cost, and delivery targets
• Serve as a liaison between business and technology, bridging technical execution with strategic objectives
• Build strong relationships with stakeholders and leadership to resolve risks, dependencies, and blockers proactively
• Develop and maintain program documentation, artifacts, and executive communications
• Drive continuous improvement across program delivery, planning, and collaboration processes

Project/Program Manager

• Provides a broad range of administrative and operational support to assigned managers and the mortgage team, including direct support to a Regional Manager
• Responsibilities include coordinating meetings, presentations, and travel arrangements; composing correspondence and maintaining documentation; and supporting special projects as needed
• Collects and interprets data to produce reports and routinely utilizes Microsoft Office tools, including Excel for formatting, filtering, and formula-based tracking, and PowerPoint for creating professional presentations
• Plays a key role in supporting recruiting and onboarding activities, assisting with candidate coordination, new hire processes, and related administrative tasks to ensure a seamless experience
• Expected to manage multiple requests simultaneously, prioritize tasks effectively, and meet established deadlines while proactively seeking clarification when priorities or timelines are unclear

Mortgage Administrative Assistant

Product Manager

• Ensures a data-driven approach to prioritize “building the right thing” that maximizes results for both end users and internal business partners.
• Relentlessly focused on ongoing measurement and optimization of digital experiences that support seamless self-service and human-assisted customer interactions.
• Advocates for reusability of capabilities to drive cost-effective scale and speed to market.
• Leverage market and competitive insights, customer needs, and internal business priorities to establish a digital product vision.
• Vision includes definition of best-in-class, future-state user experience journey and role of experience in delivering competitive differentiation.
• Align digital product vision across other enabling functions to establish an integrated delivery roadmap.
• Regularly re-evaluates priorities during planning to optimize capacity against user and business value creation.
• Leverages OKRs (Objectives and Key Results) to drive roadmap priorities.
• Integrate digital products, platforms and capabilities to drive business value through an enhanced user experience.
• Advocates for the reusability and modernization of digital platforms and capabilities across the enterprise to improve speed to market, operational efficiency, risk / compliance adherence.
• Drives digital product development by actively managing the roadmap through the agile delivery lifecycle.
• Leverages Discovery to evaluate the best, most valuable ideas with customer centricity skillset.
• Enable the cross-channel strategy (e.g., web, mobile, voice, in person etc.) by delivering integrated digital solutions that drive adoption, engagement and growth across both digital and human customer interactions.
• Identifies initial and ongoing digital product-market fit through partnering with cross-functional teams to deliver best-in-class research deliverables such as research briefs, personas, story maps, prototyping, product chartering, and mapping experiences.
• Develops north star metric (NSM) to connect business outcomes to customer value and unify the team and stakeholders against a singular goal.
• Continuously measures actual results against target NSM to manage performance and drive progress against product vision and strategy.
• Leverage NSM and leading indicators to optimize execution and ensure teams remain focused on highest value work.

Data Product Manager – Go to Market

• Source 100% of opportunities independently —no inbound leads, referrals, or assigned accounts
• Build a pipeline from scratch using bank-provided prospecting tools, cold calling, Center of Influence (COI) development, and sustained community engagement
• Execute a field-based sales strategy, spending at least three days per week meeting prospects in person
• Target middle-market and upper-middle-market companies with $1MM+ in annual card spend
• Initiate and lead conversations with C-suite executives and senior finance leaders to understand spend strategy, controls, and business objectives
• Conduct detailed spend and expense analysis to identify inefficiencies and develop executive-level recommendations
• Position and advise on the most effective card programs, confidently articulating value, ROI, and governance considerations
• Collaborate with internal partners to deliver a seamless, consistent client experience from sale through implementation

National Card Consultant

• Develops profitable business account relationships and increased profitability from existing and new accounts.
• Identifies business opportunities based on knowledge of clients, markets, products and services.
• Makes sales presentations to existing and/or prospective clients informing them of benefits of using the organization's products and services to meet their needs.
• Implements and maintains an effective referral network and call program to promote sales