Mortgage Administrative Assistant

U.S. Bank

Mortgage Administrative Assistant providing administrative support to U.S. Bank's mortgage team and Regional Manager.

Posted 5/31/2026full-timeCincinnati • Minnesota, Ohio • 🇺🇸 United StatesJuniorMid-Level💰 $20 - $23 per hourWebsite

About the role

Key responsibilities & impact

Provides a broad range of administrative and operational support to assigned managers and the mortgage team, including direct support to a Regional Manager
Responsibilities include coordinating meetings, presentations, and travel arrangements; composing correspondence and maintaining documentation; and supporting special projects as needed
Collects and interprets data to produce reports and routinely utilizes Microsoft Office tools, including Excel for formatting, filtering, and formula-based tracking, and PowerPoint for creating professional presentations
Plays a key role in supporting recruiting and onboarding activities, assisting with candidate coordination, new hire processes, and related administrative tasks to ensure a seamless experience
Expected to manage multiple requests simultaneously, prioritize tasks effectively, and meet established deadlines while proactively seeking clarification when priorities or timelines are unclear

Requirements

What you’ll need

High school diploma or equivalent
Typically two to four years of experience in administrative and support staff activities
Well-developed reading, writing and mathematical skills
Ability to manage multiple tasks/projects and deadlines simultaneously
Demonstrated administrative and clerical skills
Ability to identify and resolve exceptions and to interpret data
Effective verbal and written communication and grammatical skills
Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Proficiency in Microsoft Excel, including formatting, filtering, and use of formulas
Experience creating and delivering professional PowerPoint presentations
Strong organizational skills with the ability to prioritize tasks and proactively seek clarification when deadlines are unclear
Proven ability to manage multiple requests simultaneously while meeting established deadlines
Prior mortgage or banking industry experience a plus

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

administrative skillsclerical skillsdata interpretationreport productionMicrosoft ExcelMicrosoft PowerPointtask managementproject managementformula-based tracking

Soft Skills

communication skillsorganizational skillsprioritizationproblem-solvingtime managementattention to detailmultitaskingproactive clarificationreading skillswriting skills

Certifications

high school diploma