Twoconnect

Financial Planning and Analysis

• Provide critical administrative support to the Finance team
• Focus on day-to-day financial administration across global regions
• Handle end-to-end Accounts Payable and Accounts Receivable processing
• Conduct daily reconciliations and support month-end accrual tasks
• Maintain accurate financial records across all systems
• Collaborate with team members and external partners for seamless workflows
• Process Accounts Payable invoices and manage supplier onboarding
• Calculate landed costs for inventory valuation
• Manage pre-payment processing and daily reconciliation of e-commerce payments
• Investigate reconciliation exceptions and ensure data accuracy
• Manage the wholesale debtors ledger and customer accounts
• Process credit card payments for wholesale orders
• Support Finance Manager during month-end close
• Complete general financial administrative tasks as directed

Finance Officer – AP & AR

Sales Operations Manager

• Manage customer enquiries received via email, website, phone and booking partners.
• Coordinate bookings across multiple boats and reservation channels.
• Maintain accurate booking records, calendars and customer information.
• Manage and maintain customer records and activities within Salesforce CRM.
• Prepare and issue invoices using Xero.
• Coordinate customer communications from initial enquiry through to confirmed booking.
• Liaise with internal stakeholders to ensure seamless operational delivery.
• Maintain accurate administration and reporting across multiple business systems.
• Assist with website content updates, including availability and promotional information.
• Coordinate social media scheduling, email marketing and other marketing activities using supplied content.
• Support marketing campaigns, customer engagement initiatives and promotional activities.
• Provide general operational and administrative support as required.

Sales Operations, Reservations Coordinator

Administration

• Provide administrative and project support to Building Certifiers throughout the certification process.
• Prepare, review, and maintain certification documentation, applications, approvals, and project records.
• Coordinate incoming applications and ensure all required documentation is received prior to assessment.
• Schedule inspections, monitor project milestones, and assist in tracking certification progress.
• Support line manager and internal stakeholders with identifying and resolving exceptions and discrepancies. Liaise with external parties where appropriate.
• Maintain accurate electronic filing systems and ensure all project documentation is organised and up to date.
• Assist with reviewing construction drawings, plans, engineering reports, and supporting documentation for completeness.
• Prepare correspondence, reports, certificates, and other administrative documentation as required.
• Follow up outstanding documentation and proactively communicate with clients and consultants to keep projects progressing.
• Assist with managing construction compliance documentation, including Form 15, Form 16, and other certification-related forms where applicable.
• Support continuous improvement initiatives by embracing new technologies, AI-enabled workflows, and efficient administrative processes.
• Deliver exceptional customer service while maintaining professionalism, confidentiality, and attention to detail.
• Other role specific duties as they arise.

Building Certification Administrator

Payroll

• Manage the end-to-end weekly payroll process across multiple Australian entities and Employment Hero payroll files, supporting a workforce of approximately 600–700 employees, including salaried, hourly, and casual team members.
• Review and approve timesheets, leave, allowances, penalties, overtime, deductions, terminations, and payroll adjustments to ensure payroll accuracy.
• Interpret and apply Australian Modern Awards and ensure compliance with Fair Work requirements, superannuation, PAYG withholding, payroll tax, workers compensation, portable long service leave, and other statutory obligations across multiple states and territories.
• Monitor legislative and award changes, assess business impacts, and implement required payroll process, system, or compliance updates.
• Complete payroll reconciliations, including leave balances, payroll liabilities, payroll tax, superannuation, and related control accounts.
• Prepare, review, and adjust payroll journals, applying sound double-entry accounting principles.
• Investigate and resolve complex payroll discrepancies, employee enquiries, and compliance matters.
• Maintain payroll controls, documented procedures, audit trails, and accurate employee records.
• Prepare payroll reports, analysis, and insights for senior leadership, including responding to payroll-related matters at executive and board level.
• Supervise, coach, and review the work of the Payroll Officer, ensuring quality outcomes, appropriate delegation, and segregation of duties.
• Identify and implement opportunities to improve payroll accuracy, controls, workflows, and system utilisation.
• Support payroll system enhancements, future implementations, business growth, and workforce structure changes.
• Perform other duties as required.

Senior Payroll Manager – Hospitality Industry

• Support the weekly processing of payroll across multiple Australian entities and Employment Hero payroll files.
• Process payroll for a high-volume workforce, including casual, hourly, and salaried employees.
• Review and validate timesheets, rosters, leave approvals, allowances, penalties, overtime, deductions, and employee changes.
• Apply Australian Modern Awards and established payroll rules under the guidance of the Senior Payroll Manager.
• Maintain accurate employee records, including tax, superannuation, banking, and employment details.
• Prepare and process payroll-related employee lifecycle transactions, including new starters, transfers, variations, terminations, leave payments, back pays, adjustments, and final pays.
• Respond to routine payroll queries from employees and managers, escalating complex or compliance-related matters as required.
• Liaise with managers to ensure all timesheets, leave requests, and payroll inputs are submitted and approved before payroll cut-off deadlines.
• Identify, investigate, and resolve payroll discrepancies prior to payroll finalisation.
• Support payroll compliance activities, including payroll tax, superannuation, workers compensation, and portable long service leave administration.
• Assist with payroll-related reconciliations, including leave balances, payroll liabilities, superannuation, payroll tax, and general ledger accounts.
• Prepare payroll reports, variance analyses, supporting schedules, payroll journals, and other documentation required for review.
• Apply basic double-entry accounting principles when reviewing or adjusting payroll journals.
• Maintain payroll records, audit documentation, checklists, and process documentation.
• Support payroll process improvements, system testing, and future workforce or entity expansion initiatives.
• Perform other duties as required.

AU Payroll Officer – Hospitality Industry

• Provide general administrative support to the Marketing and Sales teams.
• Track leads and enquiries generated from various channels, including email, YouTube, Facebook, and Instagram, and assign them to the appropriate Sales team members.
• Enter, maintain, and update accurate customer and sales data within the company CRM (Salesforce).
• Monitor shared email inboxes daily, responding to or escalating enquiries as required.
• Support online charter reservations by ensuring enquiries and bookings are processed accurately and in a timely manner.
• Manage online bookings for charter rentals, travel packages, and events.
• Upload photos, videos, and other marketing content across social media platforms to support marketing initiatives.
• Ensure all inbound and outbound communications reflect the company's professional standards and commitment to excellent customer service.
• Perform other duties appropriate to the position as required.

Sales & Marketing Administrator

Digital Marketing

• Lead the *end-to-end* planning, execution and optimisation of paid digital campaigns across Google Ads, Microsoft Advertising and Meta Ads.
• Manage an initial paid media budget of approximately AUD 30,000 per month and recommend scalable budget increases where campaign performance and commercial returns support further investment.
• Develop channel strategies across Australia and New Zealand, reflecting the different maturity, customer and revenue priorities of each e-commerce website.
• Own campaign structure, keyword strategy, audience targeting, bidding, creative testing, product feed optimisation and landing-page alignment.
• Monitor and improve return on advertising spend, customer acquisition cost, conversion rate, revenue contribution and other agreed commercial performance measures.
• Analyse campaign and website performance to identify growth opportunities, underperforming areas and corrective actions.
• Provide proactive strategic direction to management rather than relying on prescriptive day-to-day instruction.
• Build clear paid media spend plans, forecasts and performance reporting for management review.
• Lead ongoing search engine optimisation activity, with particular focus on backlink strategy, off-page optimisation, keyword growth and organic visibility.
• Review current SEO performance and recommend improvements across technical, on-page and off-page factors in coordination with internal web and design resources.
• Plan and execute email marketing and electronic direct mail campaigns that support product promotions, customer retention and e-commerce revenue.
• Work closely with the internal designer and web support resource to coordinate campaign assets, landing pages, product uploads and website improvements.
• Support the continued development of Shopify-based websites and provide digital marketing input into any future consolidation of the client's platforms.
• Implement robust tracking, attribution and reporting through Google Analytics, Google Tag Manager, advertising platforms and relevant e-commerce reporting tools.
• Use structured testing across creative, copy, audiences, bids, offers and landing pages to improve conversion and reduce wasted advertising spend.
• Undertake competitor, keyword and market analysis using contemporary digital marketing and AI-enabled benchmarking tools.
• Maintain current knowledge of platform changes, privacy requirements, advertising policies, SEO developments and emerging AI-enabled marketing capabilities.
• Document campaign structures, account settings, reporting processes and optimisation actions to support business continuity and effective handover.
• Other position-level duties as required.

Senior Digital Performance Marketing Specialist

Estimator

• Review and extract relevant measurements and specifications from client-provided architectural and mechanical drawings.
• Translate technical drawings into detailed insulation requirements and input them into pricing tools such as Excel or proprietary estimating software, with a specific focus on pipe insulation.
• Use PlanSwift or AutoCAD to efficiently conduct take-offs and prepare documentation for pricing and quoting.
• Compile quotes in PDF format, ensuring accuracy, risk mitigation, and appropriate tagging prior to internal sign-off and client submission.
• Ensure the accuracy of estimates through validation processes, considering project type, timelines, internal capacity, and market conditions.
• Collaborate with the project and operations teams to clarify scope, ensure feasibility, and support tender follow-ups as needed.
• Stay informed of market trends and pricing shifts that may affect insulation cost structures and tender competitiveness.
• Contribute ideas to improve estimation processes and tools as the business grows, especially in the New Zealand market.
• Other position-level duties as they arise.

Estimator, HVAC/Plumbing

Accountant

• Assist in the preparation of financial statements, reports, reconciliations, and supporting documentation.
• Support month-end and year-end processes, including journals, reconciliations, and reporting requirements.
• Maintain accurate general ledger records and perform account reconciliations.
• Assist with budgeting, forecasting, variance analysis, and financial reporting.
• Support financial reporting relating to mining projects, operational expenses, and project costs.
• Prepare and lodge Business Activity Statements (BAS) and support compliance with ATO requirements.
• Assist with GST, FBT, payroll tax, PAYG withholding, and other tax obligations.
• Support income tax return preparation and liaise with auditors, tax consultants, and finance stakeholders.
• Ensure compliance with accounting policies, procedures, internal controls, and regulatory requirements.
• Process payments and maintain records for payroll deductions, payroll tax, PAYG withholding, and intercompany recharges.
• Complete corporate card reconciliations and related payments.
• Support accounts payable, accounts receivable, and bank reconciliations as required.
• Maintain vehicle registers, toll accounts, and annual registration records.
• Assist senior accountants with financial reviews and reconciliation activities.
• Contribute to process improvement and efficiency initiatives within the finance function.
• Perform other duties as required.

Manager

• Support employees throughout their journey by conducting regular check-ins, onboarding sessions, and performance discussions to promote engagement and success.
• Monitor employee performance, provide coaching, and manage Performance Development Assessments (PDAs), Performance Improvement Plans (PIPs), and other development initiatives.
• Respond to employee enquiries, resolve workplace and operational issues, and work closely with HR, IT, and managers to ensure timely support.
• Maintain accurate employee records, reports, and tracking systems, ensuring all documentation is up to date and compliant with internal processes.
• Prepare regular performance and operational reports, identify risks and trends, and provide actionable insights to support leadership decision-making.

Team Manager

Designer

• Support interior design teams with presentation, documentation, and project coordination tasks across active projects.
• Assist with preparing design presentations, mood boards, layouts, schedules, and client-facing materials.
• Support documentation outputs across project stages where required.
• Assist with rendering and visual output using Lumion and other rendering or visualisation tools.
• Contribute to interior design drawing sets, schedules, and supporting project documentation.
• Work from direction provided by senior and associate-level interior designers to produce accurate and well-presented outputs.
• Support the preparation of material selections, finishes information, and design presentation content where required.
• Coordinate updates, revisions, and drawing changes in line with team feedback and project requirements.
• Maintain organised project files, version control, and documentation standards across active workstreams.
• Support the use of internal AI rendering tools and other design technologies where applicable.
• Work flexibly across multiple projects and support teams as project priorities shift.
• Contribute to timely and accurate delivery of interior design outputs for client presentations and documentation requirements.
• Other position-level duties as they arise.

Senior Interior Designer, Revit Experience

General

• Prepare detailed project estimates using templates and company standards.
• Analyse drawings, specifications, and scope documents to identify cost components and pricing requirements.
• Identify scope gaps, risk items, exclusions, and ensure appropriate allowances are included.
• Document clarifications and exclusions to support tender transparency.
• Monitor estimate-to-budget alignment and assist with variance tracking.
• Obtain competitive pricing from suppliers and subcontractors.
• Assist in issuing purchase orders and procurement documentation within delegation limits.
• Support inventory planning and cost control initiatives.
• Collaborate with procurement to identify cost-saving opportunities.
• Liaise with designers and consultants to clarify specifications and project scope.
• Ensure structural, joinery, and modular design requirements are accurately captured in estimates.
• Resolve material specification queries to support accurate costing.
• Assist in validating constructability and feasibility considerations.
• Assist with preparation of tender submissions and supporting documentation.
• Review subcontractor quotations and assess value-for-money outcomes.
• Contribute to pricing strategy aligned with margin and risk parameters.
• Support ECI and concept-stage pricing where required.
• Maintain accurate estimating records, supporting documents, and pricing files.
• Other position-level duties as they arise.

Senior Estimator

• Prepare and maintain accurate project cost estimates based on specifications, allowances, and available documentation.
• Complete quantity take-offs and estimating activities using Bluebeam and related tools.
• Support tender and quotation preparation, ensuring timely and accurate submissions.
• Maintain supplier, subcontractor, and materials databases to ensure data accuracy and accessibility.
• Obtain, record, and manage supplier and subcontractor pricing information.
• Provide administrative support for estimating, project tracking, documentation, and reporting activities.
• Collaborate with internal stakeholders and support the Lead Estimator and Sales Director in project and business-related tasks.

Senior Estimator – Bluebeam

• Join a growing and innovative insurance provider as an Underwriter
• Assessing risk, managing referrals, and supporting a profitable portfolio
• Work across commercial and specialty insurance products in a collaborative, fast-paced environment
• Partner with cross-functional teams and contribute to underwriting strategy
• Help deliver sound, data-driven decisions while ensuring strong customer outcomes
• Prioritise and process underwriting referrals in line with service level agreements
• Review proposal forms, financials, risk surveys, claims histories, and supporting documentation to assess exposure
• Evaluate claims activity and determine its impact on renewal terms, pricing, risk appetite, and coverage suitability
• Assess risks outside standard underwriting criteria, determining appropriate terms, conditions, or pricing
• Ensure all decisions align with underwriting guidelines, regulatory requirements, and internal policies
• Support sales and customer service teams in clearly explaining underwriting decisions to brokers and customers
• Collaborate with underwriting, claims, operations, and customer service teams to ensure consistent and effective outcomes
• Provide administrative and analytical support to the broader underwriting team
• Identify opportunities to refine product wording, underwriting criteria, and processes
• Maintain accurate and detailed underwriting records, including case notes and decision rationale
• Ensure compliance with regulatory requirements and internal standards

Commercial Insurance Underwriter – Midshift

• Support the company by providing customer-facing dispatch, coordination, administrative, and account support services
• Respond to 15-20 inbound calls per hour from customers, drivers, insurers, and police.
• Allocate and dispatch jobs to available tow truck drivers quickly and accurately.
• Use Linksoft Tow Manager to manage job assignments and updates.
• Answer driver queries regarding payments, locations, and pick-up details.
• Handle quote and invoice preparation for completed jobs.
• Respond to pricing and job verification requests.
• Provide timely updates and information to insurers and police as required.
• Verify job details and pricing before final submission.
• Deliver excellent phone-based customer service, especially during quiet periods.
• Maintain clear records of calls, dispatches, and job statuses.
• Support General Manager with reporting and any additional administrative tasks.