Sales & Marketing Administrator

Twoconnect

Sales & Marketing Administrator managing administration, CRM, and digital marketing for twoconnect, a growing organization. Ensuring exceptional customer service and lead tracking while working from home.

Posted 7/16/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative and organizational capabilities while providing support to Marketing and Sales teams. Proficient in CRM systems like Salesforce and skilled in social media marketing, ensuring effective communication and customer service.

Highest-signal resume keywords

Bachelor's DegreeSalesforce CRM ExperienceMicrosoft 365 ProficiencySocial Media Marketing FamiliarityStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Office AdministrationSales SupportData EntryCustomer Relationship ManagementLead TrackingOnline Booking ManagementAnalytical SkillsProblem-SolvingAttention to DetailCritical Thinking

Soft Skills

Organizational SkillsFlexibilityAdaptabilityTeam CollaborationIndependent Work

Tools & Technologies

SalesforceMicrosoft 365Social Media Platforms

Industry Keywords

MarketingSalesCustomer ServiceCharter RentalsTravel Packages

About the role

Key responsibilities & impact

Provide general administrative support to the Marketing and Sales teams.
Track leads and enquiries generated from various channels, including email, YouTube, Facebook, and Instagram, and assign them to the appropriate Sales team members.
Enter, maintain, and update accurate customer and sales data within the company CRM (Salesforce).
Monitor shared email inboxes daily, responding to or escalating enquiries as required.
Support online charter reservations by ensuring enquiries and bookings are processed accurately and in a timely manner.
Manage online bookings for charter rentals, travel packages, and events.
Upload photos, videos, and other marketing content across social media platforms to support marketing initiatives.
Ensure all inbound and outbound communications reflect the company's professional standards and commitment to excellent customer service.
Perform other duties appropriate to the position as required.

Requirements

What you’ll need

Bachelor's degree in Business Administration, Communications, Marketing, Humanities, or a related field.
At least years of experience in office administration, sales support, social media marketing, or a similar role.
Proficiency in Microsoft 365 applications.
Experience using CRM systems, preferably Salesforce.
Familiarity with social media marketing is preferred.
Strong administrative, organisational, and analytical skills.
Excellent written and verbal English communication skills.
Strong problem-solving and critical thinking abilities.
High attention to detail with the ability to quickly learn new systems and processes.
Flexible and adaptable, with the ability to manage changing priorities.
Ability to work effectively both independently and as part of a team.

Benefits

Comp & perks

Work from home
Mon - Fri: 7:00 AM – 4:00 PM PHT (*adjustments will be made for daylight saving time*)
HMO with 2 free dependents and medical reimbursements
Government-mandated benefits
Work from home allowances
Opportunities to work with leading companies in Australia and beyond
Training programmes for career development
Engaging company outings, team activities and wellness sessions
Supportive, inclusive culture
Dedicated managers focused on your growth and success